I ordered a bundle of snus from LondonPods very quick and easy on their website. I had a query about my order and I was answered by Dan very quickly and he was very rapid and knowledgeable. He resolve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you need your snus this is the place to go, FAST delivery with Helpful staff, never had a problem with londonpods, I bound to only ever get any disposable vapes or nicotine pouches from them. 100%... See more
Great variety on the product, pretty quick delivery (but any delay is down to Royal Mail not London Pods). On the odd occasion that I've had a query, Dan has been super helpful and speedy in sorting.... See more
Products good! On the other hand their customer service is dreadful. I was texting their WhatsApp with an issue and got an answer back replying just “alright”. Then assuming they will sort it ou... See more
Company details
Written by the company
Smoking kills about 8 million people per year. London Pods aims to save lives by helping people quit smoking using tobacco free nicotine pouches.
Contact info
United Kingdom
- info@londonpods.co.uk
- londonpods.co.uk
4.0
Great
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good service
very good at answering messages if u have any questions and very quick deliveries
March 27, 2023
Always a good shopping experience
Always a good shopping experience here. A big thanks to Cameron Smith for being a big help when needed. Great products and customer service!
April 13, 2023
Unprompted review
Cameron smith top notch service
March 30, 2023
Unprompted review
Sensational professionalism
Cameron was a great help in amending my order. Previous package came the next day. This is a great company wishing you the best of luck!
April 4, 2023
Unprompted review
good snus but got my order wrong
April 4, 2023
Unprompted review
Products good but customer service is awful
Products good!
On the other hand their customer service is dreadful.
I was texting their WhatsApp with an issue and got an answer back replying just “alright”. Then assuming they will sort it out but didn’t, then messaged again saying what’s happening with this issue to another message responding by saying just “alright”.
I have messaged them one more time and awaiting a response but I think I know what they will be replying.
Alright.
April 4, 2023
Unprompted review
Dan from customer service team was a…
Dan from customer service team was a massive help and amended everything to what I needed. Best in the business no complaints
March 9, 2023
Unprompted review
Very Good Snus and at a good price
Very Good Snus and at a good price. Needed some help when ordering and Dan from customer support helped me out very helpful.
March 8, 2023
Unprompted review
The best snus seller around
The best snus seller around! Dan from Customer service is always very helpful and sorts any issues. Would definitely recommend
March 4, 2023
Unprompted review
Ordered from here twice now and…
Ordered from here twice now and impressed with the great customer service and the speedy delivery
March 3, 2023
Unprompted review
great customer service
Had a problem with my order but customer service was super helpful and sorted it for me. Thanks
March 2, 2023
Unprompted review
Great speedy service and amazing…
Great speedy service and amazing customer service every time I’ve used them along with a great price
March 1, 2023
Great company who is quick to fix any…
Great company who is quick to fix any problems you may have. Postage is rapid and communication excellent. Trust in this company
January 28, 2023
10/10 would recommend to anyone
Dan helped me with my giveaway win with quick responses in the discord and extremely fast shipping, 10/10 would recommend to anyone wishing to purchase Snus.
February 11, 2023
Unprompted review
Dan and Kopan were very helpful when…
Dan and Kopan were very helpful when figuring out issues with my order, great customer service!
February 9, 2023
Unprompted review
London Pods Review
Helpfull costumer service, friendly staff which make your time ordering much better they give there opinions on what’s good if u are wondering what to get also very quick delivery got it in a day.
February 9, 2023
Unprompted review
Great product and pricing, helpful staff
Great product and pricing, had two of my orders not send me any tracking details however when I asked for help I got quick helpful support and both times I had a tracking link sent to me within hours thanks to Cameron smith, very helpful :)
February 2, 2023
Unprompted review
Cameron smith was very helpful with any…
Cameron smith was very helpful with any issues and questions I had
February 1, 2023
Unprompted review
Great service and resolved the issue i…
Great service and resolved the issue i had help from cameron smith
January 17, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.