London Roof and Guttering Reviews 

471
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Exccellent service all around -professional -on time -responsive -a good value -a job well done -nice friendly people who don't try to upsell for the sake of it (we were told to wait a year b... See more

Rated 5 out of 5 stars

Steve and his team carried out the annual maintenance on the roof which is in two parts so a fair bit of work, the work is essential as the roof gathers alot of waste. I use this company all the time... See more

Rated 5 out of 5 stars

Steve has done a couple of jobs for me. He has carried out clearance of gutters, removal of cast iron rainwater pipe and installation of new pipe. He has also fixed some roofing problems at my son’s a... See more

Rated 5 out of 5 stars

Great service, came at short notice during the peak of Covid shutdown, Did a great job which involved cutting down and taking away a large jasmine which had climbed to our roof and beyond Left all... See more

Company details

  1. Gutter Cleaning Service
  2. Pressure Washing Service
  3. Property Maintenance
  4. Repair Service
  5. Roofing Contractor

Written by the company

CORONAVIRUS COVID 19 CUSTOMER UPDATE: A message for our customers regarding the current situation with the Coronavirus Covid 19 pandemic. On behalf of all of us at London Roof and Guttering, we are truly sorry for any inconvenience the Coronavirus Covid 19 crisis may be causing you and your family. The safety and the well-being of our people and customers is our main priority. Coronavirus Covid 19 Guidelines: With the Coronavirus Covid 19 situation continuing to evolve I want to reassure you that London Roof and Guttering is closely monitoring all the advice from both the World Health Organisation (WHO) and the UK Government & evolving our procedures accordingly. Coronavirus Covid 19 Health and Safety: We pride ourselves on maintaining the highest possible standards at all times and have therefore asked our teams to take extra care All our service technicians & partners have been fully briefed on all the latest recommendations regarding best practice during the pandemic and we are supplying additional PPE, safety wear and hygiene consumables for added protection for both our people and customers Coronavirus Covid 19 Impact on Services: At this stage we have no plans to stop services and will continue to honour all bookings & continue to book services for future dates. The continued operation of our business is vital to ensure we continue to succeed in crowed environment, we are a small enterprise and feel we are well positioned to be able to manage and deal with such crisis with minimal impact and without risk. Our business is a direct customer facing operation and close contact with people is normal, our small team of experienced skilled and knowledgeable service technicians and partners have been fully briefed on the best practice and guidelines, all our teams are committed to and will endeavour to exceed the guidelines and best practices to offer a higher standard. Conronavirus Covid 19 Control: The most important steps that you can personally take to prevent the spread of COVID-19 are: – Wash your hands regularly – Cough and sneeze into a tissue and dispose of it immediately – Avoid touching your face Keeping you informed: We will continue to keep you updated through email, our social media accounts and website. We will ensure the best available information relating to any necessary changes to our services is communicated at the earliest possible opportunity For more information on steps you can take to mitigate the spread of COVID-19, please visit the Department of Health & Social Care website. We will continue to monitor developments and advice very closely. Should you have any questions in the meantime please don’t hesitate to contact us. We would like to thank you for all your support in keeping one another safe. We are the capitals leading provider for exterior cleaning and maintenance services, we specialise in guttering and roof cleaning services. Our wide range of cleaning and maintenance packages can be tailored to your individual requirements and budget. As a London based company we offer all our services to both commercial and residential properties across London covering a 30 mile radius. London Roof and Guttering are fully endorsed by WHICH? Trusted Trader. We take great pride in our customer service and always aim to provide a quality service every time, feed back is an important factor, reviews and feedback enables us to continually improve our services and promote our reputation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

First port of call

I have used this company before and they maintain the high standards of service, there is no bull----, they do what they say.
They would always be my first port of call whenever I have any roofing issues.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. Steve arrived, was friendly and professional and really took the time to find and solve the issue.
VERY FAIR price - Will be using them again for some other repairs.
In a city where you are always worried about the quality of the
trades-person coming out... rest assured with these guys there is no reason for concern! As mentioned, VERY PROFESSIONAL, honest, thorough and stress free service. A+++++++

March 4, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Thanks for the fantastic feedback, really appreciate the great comments and rating of our services 5 stars. We look forward to be able to provide services again.

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

Steve,from London roof and Guttering

Steve,from London roof and Guttering
arrived on site to fix a brand new guttering around the house.
What a brilliant smooth service by Steve,
the best sevice. The works was done straight away,
Will definitely use this again!
Many thanks Steve.

March 3, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Hi Dave
Many thanks for the great review and rating our gutter replacement service 5 stars. Really appreciate the great comments, I would also like to thank you for your recent call to confirm everything was working great during the recent rain fall.

If you you require any further assistance or wish to discuss this service or any of our other services please do not hesitate to contact me

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

professional

professional, quick service. Roof looked great after they were done

March 3, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Hi Tom

Thanks for the review, glad we were able to assist on your project and I hope everything went well.

All the best

Steve

London Roof and Guttering

Rated 5 out of 5 stars

As always

As always, very reliable. Job well done

February 28, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Once again we are we have been able to assist and look forward to be able to provide our services again in the future should they be required.

If you require and further assistance with this service or any of our other services please do not hesitate to contact us.

Steve

London Roof and Guttering

Rated 5 out of 5 stars

Highly recommended

We had what we assume is a relatively modest job - replace tile and repair gutter.
We received a written quote beforehand. Staff turned up on agreed day and did the work at the price quoted.
All very good.

February 26, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Dear MH

Thanks for the 5 star rating and reviews regarding our Roof and Guttering services. Really appreciate your time taken to review our company and provide great positive feedback.

Please do not hesitate to contact us if you require any further assistance with this service or any of our other services

Many Thanks

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

Prompt response

Prompt response
Fixed problem as expected

February 21, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Thank you for your review and 5 star rating of our guttering services, we fully appreciate the time taken to provide feed back about our company.

Please do not hesitate to contact us if you require any further assistance with this service or any other service

Many Thanks

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

Twice they have turned up on time in…

Twice they have turned up on time in urgent situations and done the job.

February 21, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Thanks for the review and 5 star rating, we really appreciate you taking time to provide the feedback.

Please do not hesitate to contact us if you require any further assistance with this service or any of our other services

Many Thanks

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

I contacted the company by email and…

I contacted the company by email and they got back to me really quickly and arranged a time to look at the work and give me an estimate. They turned up promptly as arranged, and were also able to identify and fix the problem straightaway. This was a problem with my gutter which was all fixed before the storms started. I was really happy with the work, the quality of service and the price, and would happily recommend (and use again).

February 18, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Dear Maureen

Thanks for the great review, really appreciate the great comments and the 5 star rating.

Please do not hesitate to contact us if you require any further assistance with this service or any of our other services

Many Thanks

Kind Regards

Steve

London Roof and Guttering

Rated 5 out of 5 stars

RECOMMENDED

Quick, friendly and helpful. The work they did on our gutters has worked. Would definitely use again.

February 14, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Dear Mr and Mrs R
Thank you for you review and 5 star rating, great to know that we resolved the issue with you gutter.
If you require any further assistance with this service or any of our other services please do not hesitate to contact us
Many Thanks
Kind Regards
Steve
London Roof and Guttering

Rated 5 out of 5 stars

Excellent

Excellent! Very quick, efficient service. And not expensive

February 14, 2020
Unprompted review
London Roof and Guttering logo

Reply from London Roof and Guttering

Dear Shirley

Just a quick thank you for taking time to leave a review and rate our services, it's great to see you rate our services 5 stars and really appreciate the great comments.

Please do not hesitate to get in touch if you require any assistance in the future.

Best Regards

Steve

On behalf of the team at London Roof and Guttering

Rated 5 out of 5 stars

Amazing team and service. You will not be disappointed.

We suffered a broken roof tile as a result of Storm Ciara which resulted in a leak due to the rain but despite it being an unplanned and last-minute call, Steve and Jeff still made to make time at the end of the day to fix it for us.

They quickly identified the problem and set straight to work fixing it, cleaning the gutters and valleys in the process. End result: Problem fixed in lightning speed, quickly, efficiently and at a reasonable price. What more can you want?

All in all, I can't thank and recommend London Roof and Guttering enough. Will definitely be calling them first for any future roofing and guttering needs.

February 10, 2020
Unprompted review
Rated 5 out of 5 stars

Roof repair

I had Steve around to clean our gutters and was so impressed by him that I asked him to look at a roof repair. I have had several roofers come to determine the cause of our internal leaks and had everything from no clue to we'd need to erect scaffolding to discover the issue. Steve spent far longer than I expected investigating the issues and came back with a proposed repair that made perfect sense but I hadn't heard before. He did the repair on Tuesday and Storm Ciara descended that weekend... Nothing could test the repair better than the wind and rain we had this weekend. And everything is dry. I can't recommend these guys enough. Reasonable prices, professional quotes, online payment arrangements and answers his phone.

February 10, 2020
Unprompted review

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