This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... See more
Company replied
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This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... See more
Company replied
Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... See more
After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a... See more
Beware buying presents. Only 14 days to return items not the usual 28 or so. No response to my emailed return request anyway although sent within the 14 day period. No way to return through the websit... See more
Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.
55 King's Road, SW3 4ND, London, United Kingdom
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Replied to 16% of negative reviews
Typically replies within 24 hours
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Good quality product and very good communication. There was a problem with delivery by a third party, London Ski Co. responded to my concerns promptly when I highlighted the issue to them and helped ensure my purchase was delivered to me. Thank you

Reply from London Ski Co.

Reply from London Ski Co.
Everything arrived on early in great condition!

Reply from London Ski Co.
Easy to order online and ready for collection within 2 hours!

Reply from London Ski Co.
Excellent, easy to use website. I ordered the Omaley Ski Jacket which is a lovely quality product. The order arrived extremely quickly and was very well packaged. Would definitely recommend.

Reply from London Ski Co.

Reply from London Ski Co.
So thrilled to see the London Ski Co back online again this year with their luxury ski brands. They have a fabulous selection of upmarket ski wear which is often only available in the ski resorts.
The customer service is superb.
The only shame is that I live in Manchester and have been unable to visit the shop in person.
Highly recommeded.

Reply from London Ski Co.
Great jacket and great delivery BUT for a high end luxury item (£500 jacket) the packaging I think should be a lot better than a DHL box and plastic factory bag.
Would use again but think high end items should be delivered/packaged in high end way.

Reply from London Ski Co.
Great products + New labels + High quality
Great VFM + Super service
Simple and painless shopping experience

Reply from London Ski Co.

Reply from London Ski Co.
Great service from start to finish. Would definitely use this company again.

Reply from London Ski Co.
Love it. Very comfortable, well made , cosy but perfect for todays weather - was up to 4 degrees, can imagine wearing it in colder weather also

Reply from London Ski Co.
Quick service. Shame that most products were sold out! But it was sale time.
Good quality products.
Will look at this website again.

Reply from London Ski Co.
Lovely personal support from the team at the London Ski Co. Helped me find the right trousers from an excellent range of quality ski brands.

Reply from London Ski Co.
I’m very disappointed as I bought this product two weeks ago and it is now reduced by almost £70

Reply from London Ski Co.
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