Lone Star Financing Reviews 

83
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Jason Beldock lied to me for 4 months then went silent on me, come to find out my score dropped 14pt below 500 now he can't help me was In n outta hospital didn't say anything till last minute. Then... See more

Rated 5 out of 5 stars

I had been let down twice by unnecessary red tape and people who couldn't keep their word before finding Dale at Loan Star Financing. He did what he said he would do the first time and his staff alwa... See more

Rated 3 out of 5 stars

Russell Stout was excellent and worked really hard to help us through the loan process. He was informative and was knowledgable about our situation. Kimberly Cress was vague, wouldn't answer questions... See more

Rated 5 out of 5 stars

I have done several loans with Lone Star over the years. They have always been upfront on required documents, fees, interest rates, and closing dates. Their communication was fantastic and their pro... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

Looking to buy a house or need to refinance your current mortgage? Lone Star Financing can help! Local to Texas we are a direct mortgage lender with in-house underwriting and top notch customer service. Low Rates, Low Fees and Fast Closings is our motto and is why more people are choosing Lone Star Financing as their preferred mortgage company in Texas. We proudly server our US Vets and specialize in VA loans and FHA Loans for 1st time home buyers. Call us today for a free good faith estimate and let us earn your business!


Contact info

3.1

Average

TrustScore 3 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(83)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

VERY HELPFUL!

Dale and his group were real accommodating, helping with every aspect of the loan. Gave the best advise on how to get the best rates. They answered every questions i had and to be honest i had a lot. This loan company was pretty easy and when others said no they said YES! if you need a loan please contact them they will try and find a way to make it work.

April 25, 2018
Unprompted review
Rated 5 out of 5 stars

I cannot say a enough about Dale and…

I cannot say a enough about Dale and his team. Absolutely the best people to work with, divorced female. They guided me the whole way through and explained every detail to me, and I must say, they had to explain things multiple times for me! Dale told me what I needed to do to improve my credit score to get a lower interest rate, and it worked! I don't know why I was surprised, I guess because I have been trying so long to get my score to improve and he made it happen. Thank you Lone Star Financing, especially Dale, you are the best!

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

From the very beginning of me…

From the very beginning of me contacting Dale Gremillion he made me feel at ease with the whole refinance process. He understood my situation and told me what needed to be done in order make the process as smooth as possible. I took some time (2 months) to finally close on the loan but it got done! The length of time was due to my less than perfect credit but Dale told me exactly what needed to be paid off to bring my credit score up to get approved for the refi. I usually don't take time to write reviews, but Dale and his team deserve a 5 star rating in my book! Thanks again Dale for all your help!

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service and fast closing …

Excellent service and fast closing under special circumstances. Very responsive and knowledgeable staff assisted with overcoming challenges unique to my situation - Thank you!

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

Where do I begin.. 🙂

Where do I begin... I was having issues with the preferred lender my builder uses for new home purchases. I was getting the run around from the preferred lender for 2 weeks. The preferred lender said they would be closed for Columbus Day. Well, I had had enough with the service of the preferred lender and googled lenders in the Houston, TX area. Dale answered the phone and asked a few quick questions and was like, "yeah I can definitely help you and get you into your house." The process started 10/11/17 and we closed on 11/10/17. Everything Dale and his team said they were going to do, they did it. Every time I would hang up with them I would say to myself, "now that is what you call customer service." Dale helped me raise my credit score with a plan and explanation of why I needed to complete the task that were given to me. Hands down Lone Star Financing has the best customer service, and they will get you into your desired home.
Thank you!

December 18, 2017
Unprompted review
Rated 5 out of 5 stars

Superb Service from Dale Gremillion and his Team

As a Multi Million dollar producing Realtor in the Dallas/Fort Worth Metroplex having a lender that knows how to get deals closed is a top priority for me, and most importantly for my clients. Dale Gremillion and his team over at Lone Star Financing have been superb in providing my clients exceptional service as well as timely results. I like to be very much involved in my clients loan process and receive updates as soon as any changes occur and Lone Star Financing has done just that. Dale has exceeded my clients, as well as my expectations in a lender. I would gladly suggest him to anyone looking for a lender they can trust to put their Home loan needs first, as well as to any agents looking for a solid lender in an industry filled with inept Mortgage Brokers.

November 7, 2017
Unprompted review
Rated 5 out of 5 stars

Lonestar made home buying a dream come …

Lonestar made home buying a dream come true for me. They have the absolute best customer service. Russell and Heidi made it all so easy for me. I had a horrible experience with another lender in the past and was very nervous to try again, they listened to my concerns and assured me that this experience would be different, and it was. They communicate very well, easy to reach and take the time to explain everything to put you at ease. I would recommend them to anyone, but especially first time buyers like myself. They are definitely top notch!

November 6, 2017
Unprompted review
Rated 5 out of 5 stars

This is the best Financial organization …

This is the best Financial organization I have dealt with. Supportive, accommodating, and informal on all of our questions. I would recommend Dale Gremllion and his team to any of my friends who are in the home buying mode.

November 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Dale and his team provided excellent customer service. They made the process as smooth as possible and answered all of our questions. We are happy in our new home and would definitely recommend them!

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Dependable Service

I worked with Loan Star Financing recently and want to recommend their services. Besides having knowledgeable Loan Officers in the mortgage business to work with you; the speed of service and availability to me whenever I had a question really made the process feel simple. A big thank you to John and Dale for providing an outstanding service.

October 26, 2017
Unprompted review
Rated 5 out of 5 stars

First Home Purchase

Buying our first home was a seamless process thanks to Dale and his team. They were always available to answer our calls, text, and emails which eased any reservations we might have had. Thank you all for all your hard work.

October 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!! Dale was very helpful every step of the way through the refinancing of my house. I was kept informed of all the process and procedures of a very stressful process but he made it seem very easy. He answered all my questions that I kept asking even though I was a pain. Thanks so much - I appreciated everything you did for me to get this taken care of and so quickly as well!

October 12, 2017
Unprompted review
Rated 5 out of 5 stars

Always a great experience!

Dale Gremillion has done 3 purchase loans and 1 refinance for us over the years. We have never seen anyone work as hard as him to make sure we get the right loan that meets our needs.

October 10, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look