Requested refund only to be told it had been dispatched and can't be cancelled. Item was then dispatched over 24 hours later. Terms state 20% restocking fee and return postage. Obviously ref... See more
Company replied
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See what reviewers are saying
An outstanding service, with extremely well packed goods that are rapidly delivered. Overall very impressed with the quality of goods so far & they will remain my main supplier for the forseeable futu... See more
Company replied
I have used Longforte for a couple of years now. Products are fantastic, very good quality and value for money. Customer service is excellent, I had a few items arrived damaged, evidence sent and the... See more
Company replied
I've only recently started using Longforte but so far I have found them to be brilliant. They always ship on time and their customer service is excellent. I've made a couple of mistakes by putting i... See more
Company replied
Company details
Written by the company
We are the UK's largest wholesale supplier of dye sublimation blanks, printing supplies, consumables and hardware. We pride ourselves on having large stocks of popular sublimation printables, dispatching items fast and offering great after-sales care.
Contact info
Unit 2, 6 Greycaine Road, WD24 7GP, Watford, United Kingdom
- info@longforte.com
- longforte.com
4.0
Great
339 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Brilliant supplier
Brilliant supplier, fast delivery, great prices never had any issues would
Totally recommend.
July 23, 2023
Reply from Longforte
Hi Christine,
Thanks for your wonderful review which we'll share with the team! We're always happy to help and thank you for your business and support.
Kind regards,
The Longforte Team :)
Reply from Longforte
Hi Ian,
Thanks for your wonderful review and a pleasure to support you!
Kind regards,
The Longforte Team :)
Always good service.
July 23, 2023
Reply from Longforte
Hi Anthony,
Thanks for your wonderful review!
Kind regards,
The Longforte Team :)
Very good service delivered on time
July 23, 2023
Reply from Longforte
Hi Cuchulainn Teamware,
Thanks for your wonderful review and we're glad you received your items quickly!
Looking forward to supporting you more!
Kind regards,
The Longforte Team :)
This company is the best
This company is the best! They go above and beyond to help you and all of my orders have been shipped super fast and packaged amazingly. 100% recommend!
July 12, 2023
Unprompted review
Reply from Longforte
Hi Phillipa,
Thanks for your wonderful review and we're so happy to have helped and thank you for your business.
Looking forward to supporting you more!
Kind regards,
The Longforte Team :)
Items always arrive on time and they…
Items always arrive on time and they are always as described. When I have phoned for information they are pleasant, polite, listen and help.
June 25, 2023
I use this company very regular
I use this company very regular. My order is always delivered within 24 hours. They are an amazing company. The products are as described and are always well packaged. Nothing is to much bother for them .They are very helpful and communication with office staff is amazing
June 25, 2023
Great products fast delivery
June 25, 2023
Lovely website
Lovely website
First time ordering very quick dispatch as we live in Guernsey Channel Islands
Postage isn’t to badly priced
Have already ordered for the second time
June 25, 2023
FANTASTIC service
Staff went above and beyond to help provide the items I needed - THANK YOU :)
May 24, 2023
Fast delivery and great quality.
May 25, 2023
Can’t fault them
May 24, 2023
Reply from Longforte
Hi David
Thank you for the review, we are glad you are happy with our service.
There was an issue with my delivery and…
There was an issue with my delivery and I contacted Dawn at longforte. She was super helpful and kept me updated all the way through until we located where the courier had delivered my parcel to. Excellent customer service
May 24, 2023
Reply from Longforte
Hi Cara
Thank you for the review, we are always happy to help with any issues and it is always lovely to hear positive feedback.
Reply from Longforte
Hi Kishor
Thank you for the great feedback, we were happy to help.
Dawn was great to talk to
May 24, 2023
Reply from Longforte
Hi Elias
Thank you for the 5 star review, We love to help our customers and we really appreciate the lovely feedback .
Could not fault any of the ordering…
Could not fault any of the ordering process and when there is a problem it is dealt with immediately.....thats why I keep coming back.
May 23, 2023
Reply from Longforte
Hi Brian
This is great to hear, thank you for the fab feedback we are so pleased you are happy with our service.
Great supplier
As always, fast delivery and excellent service. They also have superb after sales service
May 23, 2023
Always a great delivery time and…
Always a great delivery time and excellent products. Can be relied upon to supply really good sublimation results from all of the different products I have used from longforte .
May 23, 2023
Reply from Longforte
Hi Kay
Thank you for the fab review, we are really happy to hear how happy you are with our products.
Reply from Longforte
Hi Christel
Thank you that is amazing to hear, we love hearing possitive feedback.
Overall review
I’ve ordered multiple times and never any issues, foods arrive quickly and always packaged well to ensure goods arrive in the best condition
April 23, 2023
Reply from Longforte
Hi Laurie thank you for your feedback, we love the fab customer feedback.
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