Requested refund only to be told it had been dispatched and can't be cancelled. Item was then dispatched over 24 hours later. Terms state 20% restocking fee and return postage. Obviously ref... See more
Company replied
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Requested refund only to be told it had been dispatched and can't be cancelled. Item was then dispatched over 24 hours later. Terms state 20% restocking fee and return postage. Obviously ref... See more
Company replied
An outstanding service, with extremely well packed goods that are rapidly delivered. Overall very impressed with the quality of goods so far & they will remain my main supplier for the forseeable futu... See more
Company replied
I have used Longforte for a couple of years now. Products are fantastic, very good quality and value for money. Customer service is excellent, I had a few items arrived damaged, evidence sent and the... See more
Company replied
I've only recently started using Longforte but so far I have found them to be brilliant. They always ship on time and their customer service is excellent. I've made a couple of mistakes by putting i... See more
Company replied
We are the UK's largest wholesale supplier of dye sublimation blanks, printing supplies, consumables and hardware. We pride ourselves on having large stocks of popular sublimation printables, dispatching items fast and offering great after-sales care.
Unit 2, 6 Greycaine Road, WD24 7GP, Watford, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 1 month
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Ordered a few times from Longforte. Good selection of sub items and super quick delivery
Great communication, fast delivery, always a pleasure to deal with.
Fantastic service as always! Super quick delivery, packed well and great products.
Lovely items however as I am new to sublimation I assumed the metal was to be sublimated on the white surface. Not so - the gold is the surface to print on. Can you please pop this detail on the website ?
The cuff blanks are amazing so I will re order those would love a pack of metal with the gold/ aluminium as the non sublimation side?
I managed to mess my own order up by purchasing the wrong product! I was a bit impatient and reordered the correct items whilst waiting for my reply but Longeforte got back in touch to say they would sort it out for me. they aided in cancelling the new order and went way and above to fix the issue with the first. I can't recommend this company highly enough. All the errors were caused by me and they have sorted me out!
Good quality items at reasonable cost. Very good shipping times.
Always a pleasure to purchase from longforte, would be great if they could regularly add new and exciting items . Items alway come fast and well packed . Thanks guys
Despite being charged for 2 15cm x 15cm photo slates, my order failed to include them. I have attempted to phone and have sent 2 emails, both of which have not been responded to. By giving a low rating I hope to receive a response.!!!!!!
I am happy with the stuff I ordered and very good quality wood i recommend any 1 to order from you won't be disappointed
What fantastic products I am quite new to sublimation, so finding the right products at a good price is 1st on anyone's list. Well Longforte you have amazed me. Super quick delivery well packaged and great items I will be back soon
Always quick with delivery, great for bulk buying sublimation products at a reasonable price.
Fantastic service… love their sublimation bottle, cheaper then other websites I have found , speedy delivery … what more could you ask for?
Didn’t receive my item first time I have purchased with them and didn’t receive my item as was delivered to unsecure area and now it’s down to me to contact the delivery company !
Super fast delivery and great quality products
iv had quite a few orders from these guys now and everything has been absolutely brilliant..brilliant prices and fab speedy delivery

Reply from Longforte
Placed an order which was delivered damaged. Reported the issue by email expecting the issue to be resolved and received a short sharp response from Dawn dismissing it and saying if I am unhappy, to return everything for a refund. Not even the slightest attempt to resolve. It's a shame because the products they sell are good, but they are available all across the internet so not a problem. Do not buy Titan sublimation paper from them as this comes loosely packed in card and gets damaged and damp in these weather conditions. Again good product, badly packed. I won't be returning. I will give them the opportunity to rectify this and if they do, I will be happy to amend my review.

Reply from Longforte
I love using this company.
Ruth is fantastic and always goes out of her way to help me or sort anything I need , she always reply’s so quickly and very grateful for all her help .
Lauren 😊

Reply from Longforte
The service is good, customer's are happy, I'm happy any problems they sort it out will continue to use longforte

Reply from Longforte
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