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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and taste of the products, particularly the honey, describing it as delicious, pure, and authentic. Many find the honey to be the best they have ever tasted, highlighting its unique flavor profiles and luxurious texture. The packaging is also frequently mentioned as being premium and well-presented. However, some people were dissatisfied with the delivery service, noting delays and issues with receiving their packages. A few customers also mentioned that the taste of some honey batches was not as expected, with some experiencing a sour note or a thinner consistency compared to previous purchases. There were also occasional comments about the pricing being high, especially when delivery charges were added.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the exceptional quality of the... See more

Quality

Customers had positive experiences with quality, consistently praising the exceptional taste, texture, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery, with some... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers find products expensive but worth it, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lite and Co sidr honey tastes amazing very full flavoured packed perfectly and will definitely be back to buy more of the sidr honey. From ordering to delivery it was quick and no hassle at all. Very... See more

Rated 5 out of 5 stars

السلام عليكم ورحمة الله وبركاته I have purchased different honeys and never disappointed May Allah bless your business with more barakah always Ameeen Will be ordering more inshaa Allah

Rated 5 out of 5 stars

I’ve ordered twice from here recently and both orders arrived on time, well packaged and it’s expensive but well worth it. I’m not a honey lover really but I’m literally obsessed with Sidr honey!... See more


Company details

  1. Health and Beauty Shop

Written by the company

Yemeni Sidr Honey is one of the finest and rarest honeys in the world. Its distinctive taste, health promoting nutritious values and limited harvesting gives it this reputation. But what makes our honey so special? Our honey is sourced from the biblical Lote Tree, or the ‘Tree of Life’ otherwise known as the Ziziphus spina christiplant. Grown in the desert valleys of Tihamah, our honey is harvested only twice a year – once during the peak of the summer heat and once more during the cooler winds of autumn. Thus, throughout the harvests we are able to appreciate the variances in taste and texture. The Sidr tree spreads its branches across vast valleys from which the aroma easily attracts the bees that look forward to the rich feast served in the flower caps of these trees. The nectar produced inside the flowers is extremely potent and full of nutritional values which contribute to the medicinal qualities of the honey. It is also rich with antimicrobial properties which come from non-peroxide activity. In Yemen, the method of beekeeping has always been a traditional one with a lot of diligence and craft often passed from one generation to the next. No chemicals or drugs allowed. No machinery used at all. All are done using simple tools, a little smoke and glistening machetes. The result? Simple. Rich and tasty honey – poured, unheated and raw, into containers, thus preserving its vital live enzymatic constituents. And you, our happy customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Honey Ever!

Best Honey Ever. Tastes amazing and the only thing to clear a bad cough. Ordered over weekend and arrived in a few days. Very good packaging and good delivery service.

May 2, 2024
Rated 5 out of 5 stars

Excellent customer service when wanting…

Excellent customer service when wanting to know when I’ll be getting my package delivered. Delivery was smooth and fast and got my package on time. The products themselves were absolutely amazing and you can tell the quality was fantastic! The honey was so rich and decadent, I didn’t realise how different it was from the regular store bought Honey. So so pleased and will definitely be buying more from them again!!! 😍

March 25, 2024
Rated 5 out of 5 stars

Absolutely love lote and Co

Absolutely love lote and Co’s products, from the honey to the soap and moisturiser’s everything is worth your money! I’ve definitely become a lifetime’s customer❤️

April 2, 2024
Rated 5 out of 5 stars

Honey and Rejuvenating Serum

The process of my order to delivery was en pointe! My honey and my serum arrived luxuriously packed. The taste of the honey 🍯 is just royalty and the Rejuvenating Serum is just so splendid. Helped fade out scars. I am now on my second bottle! Thank you Lote& Co for not compromising on any part of your production!

March 30, 2024
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and products.
Beautiful packaging. Stick true to Yemeni roots.
Tried a range of products from perfume which smells rich and decadent to the honey and skincare.
Such great quality.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is by far one of the best honeys I…

This is by far one of the best honeys I have ever had the pleasure to taste. It has a rich flavor imbued with a zesty sweetness that is reminiscent of citrus. Were those bees pollinating orange trees lol. It is truly delicious. Above all I am grateful that I get to support a product from a brave nation. We have not forgotten your courage nor your suffering. May Allah bring victory and success to believers and gather them all together! I will be definitely purchasing this honey again Insha’Allah!

February 24, 2024
Rated 5 out of 5 stars

Outstanding Customer Service Team

Fantastic Customer Service after error in order. Sorted everything out as soon as I contacted them. I bought Honey, Bodycare items as well as the Candles. I am loving everything that I purchased, especially the Bee Pollen Honey and Serum. Can't fault anything, from delivery time, service, packaging or quality of products, everything was top standard.

March 4, 2024
Rated 5 out of 5 stars

It doesn't get better than this..

It doesn't get better than this... from the packaging to the quality of the honey.

Works perfect as a gift too!

February 10, 2024
Unprompted review
Lote and Co logo

Reply from Lote and Co

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review on Trustpilot. We're absolutely delighted to hear that your experience with Lote & Co, from our packaging to the quality of our honey, exceeded your expectations.

At Lote & Co, we are passionate about crafting the finest honey, and it's feedback like yours that reaffirms our commitment to excellence. We hope you continue to enjoy our honey!

Your support means the world to us, and we look forward to serving you again soon. If you have any questions or need further assistance, please don't hesitate to reach out on hello@loteandco.com.

Warmest regards,

Laith
Founder, Lote & Co

Rated 5 out of 5 stars

Amazing quality & helpful customer…

Amazing quality & helpful customer service.

January 30, 2024
Lote and Co logo

Reply from Lote and Co

Dear valued customer,

We are incredibly grateful that you took the time to leave such a positive review on Trustpilot regarding your experience with Lote & Co. Hearing about the amazing quality of our products and the helpfulness of our customer service truly makes our day!

Your satisfaction is our top priority, and reviews like yours are a wonderful encouragement to us all.

Should you have any queries or require further assistance, please feel free to reach out to us at hello@loteandco.com. We're here to help!

Warmest regards,

Laith
Founder, Lote & Co
hello@loteandco.com

Rated 5 out of 5 stars

Excellent

Excellent, Very good service.

January 9, 2024
Lote and Co logo

Reply from Lote and Co

Dear valued customer,

We are super grateful that you took the time to leave such a positive review on Trustpilot regarding your experience with Lote & Co.

Thank you for choosing Lote & Co for your honey cravings. Should you have any queries or require further assistance, please feel free to reach out to us at hello@loteandco.com. We're here to help!

Warmest regards,

Laith
Founder, Lote & Co
hello@loteandco.com

Rated 5 out of 5 stars

Placed order last week still not…

Good customer service 👍 top quality honey 🍯

January 13, 2024
Unprompted review
Lote and Co logo

Reply from Lote and Co

Dear Customer,

Thank you for the sweet review on Trustpilot! 🍯 Your praise for our honey and customer service means the world to us at Lote & Co. Enjoy the golden goodness! 🐝

If you have any questions or need further assistance, please don't hesitate to reach out on hello@loteandco.com.

Warmest regards,

Laith
Founder, Lote & Co

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