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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and taste of the products, particularly the honey, describing it as delicious, pure, and authentic. Many find the honey to be the best they have ever tasted, highlighting its unique flavor profiles and luxurious texture. The packaging is also frequently mentioned as being premium and well-presented. However, some people were dissatisfied with the delivery service, noting delays and issues with receiving their packages. A few customers also mentioned that the taste of some honey batches was not as expected, with some experiencing a sour note or a thinner consistency compared to previous purchases. There were also occasional comments about the pricing being high, especially when delivery charges were added.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the exceptional quality of the... See more

Quality

Customers had positive experiences with quality, consistently praising the exceptional taste, texture, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery, with some... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers find products expensive but worth it, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lite and Co sidr honey tastes amazing very full flavoured packed perfectly and will definitely be back to buy more of the sidr honey. From ordering to delivery it was quick and no hassle at all. Very... See more

Rated 5 out of 5 stars

السلام عليكم ورحمة الله وبركاته I have purchased different honeys and never disappointed May Allah bless your business with more barakah always Ameeen Will be ordering more inshaa Allah

Rated 5 out of 5 stars

I’ve ordered twice from here recently and both orders arrived on time, well packaged and it’s expensive but well worth it. I’m not a honey lover really but I’m literally obsessed with Sidr honey!... See more


Company details

  1. Health and Beauty Shop

Written by the company

Yemeni Sidr Honey is one of the finest and rarest honeys in the world. Its distinctive taste, health promoting nutritious values and limited harvesting gives it this reputation. But what makes our honey so special? Our honey is sourced from the biblical Lote Tree, or the ‘Tree of Life’ otherwise known as the Ziziphus spina christiplant. Grown in the desert valleys of Tihamah, our honey is harvested only twice a year – once during the peak of the summer heat and once more during the cooler winds of autumn. Thus, throughout the harvests we are able to appreciate the variances in taste and texture. The Sidr tree spreads its branches across vast valleys from which the aroma easily attracts the bees that look forward to the rich feast served in the flower caps of these trees. The nectar produced inside the flowers is extremely potent and full of nutritional values which contribute to the medicinal qualities of the honey. It is also rich with antimicrobial properties which come from non-peroxide activity. In Yemen, the method of beekeeping has always been a traditional one with a lot of diligence and craft often passed from one generation to the next. No chemicals or drugs allowed. No machinery used at all. All are done using simple tools, a little smoke and glistening machetes. The result? Simple. Rich and tasty honey – poured, unheated and raw, into containers, thus preserving its vital live enzymatic constituents. And you, our happy customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with this honey

Very happy with this honey.

You can truly taste its raw nature. Worth every penny.
Allahumabarik

January 10, 2024
Lote and Co logo

Reply from Lote and Co

Hello!

Thank you for your glowing review on Trustpilot! We're thrilled you appreciate the raw, natural taste of our honey at Lote & Co. Your satisfaction and kind words are truly valued. May you continue to enjoy every spoonful!

Warm regards,
Laith (hello@loteandco.com)

Rated 5 out of 5 stars

Efficient

Efficient. Fast delivery. The honey arrived well packed and there was a welcome email. Overall happy with the service

January 8, 2024
Lote and Co logo

Reply from Lote and Co

Dear Customer,

Thank you for sharing your positive experience on Trustpilot! We're so pleased to hear you found our service efficient and you're happy with how your honey was delivered.

Should you have any queries or need further assistance, please don't hesitate to reach out at hello@loteandco.com. Enjoy your honey, and we look forward to serving you again soon!

Best wishes,
Laith

Rated 5 out of 5 stars

Best Sidr Honey & Best Service!

Had an amazing experience with this company. Customer service is outstanding and their Sidr Honey is the best! I was so pleased with the service and products I received from Lote & Co.

January 3, 2024
Lote and Co logo

Reply from Lote and Co

Thank you for your wonderful review on Trustpilot! We're thrilled to hear about your experience with us and that our Sidr Honey and customer service exceeded your expectations. At Lote & Co, we're passionate about providing the best products and service to our customers.

Should you have any queries or need further assistance, don't hesitate to reach out at hello@loteandco.com. Enjoy the sweetness of our Sidr Honey and we look forward to delighting you again in the future!

Warm regards,
Laith

Rated 5 out of 5 stars

Delicious

Delicious, natural and beautifully packaged honey.

December 26, 2023
Lote and Co logo

Reply from Lote and Co

Hello!

Thank you for your review! We're thrilled you appreciate the raw, natural taste of our honey at Lote & Co.

Your satisfaction and kind words are truly valued. May you continue to enjoy every spoonful!

Warm regards,
Laith (hello@loteandco.com)

Rated 1 out of 5 stars

I placed an order on 26/11 and to date…

I placed an order on 26/11 and to date am yet to receive even an update on when this will be sent. I’ve tried calling and emailing several times but to no avail. Seriously dodgy company based on companies house details and no contact info to even speak to anyone. Does anyone know how I can claim back my money?

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

The most delish honey I have ever…

The most delish honey I have ever tasted. This is indeed liquid gold. Lovely jar with wooden lid. Extremely well packaged and delivered securely. Highly recommended company 👍🏻

November 25, 2023
Lote and Co logo

Reply from Lote and Co

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review on Trustpilot. We're absolutely delighted to hear that your experience with Lote & Co, from our packaging to the quality of our honey, exceeded your expectations.

At Lote & Co, we are passionate about crafting the finest honey, and it's feedback like yours that reaffirms our commitment to excellence. We hope you continue to enjoy our honey!

Your support means the world to us, and we look forward to serving you again soon. If you have any questions or need further assistance, please don't hesitate to reach out on hello@loteandco.com.

Warmest regards,

Laith
Founder, Lote & Co

Rated 5 out of 5 stars

The communication with the seller was…

The communication with the seller was great. I had a request for the honey to be shipped within a day and they made that happen. I’ve been using this honey for a few years so I’m well aware of the quality. I must add, their packaging is very good, love the jars!

November 6, 2023
Rated 5 out of 5 stars

My hopes are honey 🍯 I tried all most…

My hopes are honey 🍯 I tried all most of honey as Manoka and my country has very good honey ….ect but this one is different is so nice I can’t say by words is smooth it tests rich ….but is expensive if they reduce the price it will be great we will buy more

October 26, 2023
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, securely packaged, appreciate the 10% discount code for my next order and most importantly, your honey is sublime. Thank you. x

October 31, 2023
Rated 5 out of 5 stars

Truly amazing

Truly amazing, taste great and I’ve done a lot of reading and research on this beautiful product and is so beneficial, especially when feeding down my go to with the winter approaching thank you much appreciated prompt delivery

October 25, 2023

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