Lotsy Reviews 242

I found Lotsy online and loved the gifts / items they advertised. I ordered 2 prints / pictures which are just lovely and will make a great gift. I had a minor issue with my order, however this was rectified very quickly and without any fuss.
I will use Lotsy again and highly recommend to others.

I’m going to start this review by saying I haven’t received my poster yet! I ordered it in September but I stupidly went for untracked shipping. But every single time I’ve contacted Lotsy about my missing order, they have responded. Nicely. And in person. An actual human!! Once it was clear that the package was lost, without me having to ask, a new order was generated and I was sent tracking info. I’m gobsmacked - I shouldn’t be, but this level of customer service is unusual! To be commended and do please support this great little company 👏🏻👏🏻👏🏻 And I still have my poster to look forward to!!!
Update: package arrived today and it was worth the wait!! ♥️

Brilliant service, they bent over backwards to get it to me on time. Thanks

I ordered a print from Lotsy showing our village in England and the town our daughter lives in, in Australia. Both are not well known places, but Lotsy got the places spot on, and created a fantastic design, we liked it so much we ordered a second using the promotion code, our daughter got her print for her birthday when we visited her, and loves it too.

I just love my map, it's on my wall where I can see it all the time and I'm so pleased I came across the ad for these. Really great service too and didnt take long at all to arrive in Australia from the UK. Highly recommend getting one.

I had a couple of questions before I ordered, the team emailed straight back and were very helpful, so I ordered my print to be delivered to Spain, I received an email from the team with a tracking number, it arrived super quick.

I will certainly be ordering another print as they are of such high quality and exactly what we wanted.

Thanks Lotsy

Easy to order with specific details which needed to be added. My niece will be delighted now she is about to start a new life in Australia.

Excellent product, very happy, great communication, fast delivery, thank you

Great communication, order was checked before being printed and shipped. Perfect!

An innovative idea that ticks all the boxes for a great gift. The product is crisp and clear and when framed makes a lovely talking point when wall hung.

Absolutely great picture and service, the time was good, and the communication was very good. I would highly recommend and the quality of the picture was great

From start to finish, amazing service

Excellent personalised service, lovely poster at a great price

Very good communication, presentation and delivery

Really happy with my purchase. Excellent quality and super fast delivery!

The product was perfect and exactly as depicted. The customer service was quick and helpful. Great value for money.

I’ve ordered two sets of prints and was delighted each time. High quality and the company is highly responsive!

Amazing!! Print is gorgeous. Received an email first to check the print before printing which is a great addition to customer service. Print arrived promptly and is perfect. I love it! Highly r

I have had a call from Anthony today and am very pleased with the results.
Jack Anthony Rowe

Corrections were made without hesitation and the response time was incredible! Each response came with kindness and consideration! I am BEYOND happy with the final image!! Thank you Lotsy!