Lotsy Reviews 242

Anthony provides outstanding customer service. The prints are gorgeous and I love them. He provided me a copy for my approval prior to proceeding with the final product. I’m so happy with how it turned out. I highly recommend his work.

Superb company & product 👌 Oredered for my friend in Australia she absolutely loved it.

Got two prints for my loved ones and they both loved them! Great service too and fast delivery.

I ordered a ‘front cover’ of a book for my mate’s 60th birthday - it was perfect, personal, close replication of traditional Penguin front cover - accurate; good quality. very efficient system and administration - recommended unreservedly
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Great communication and lovely wall art. An easy to use app to achieve a personalized item .

I am so pleased with my print, I was a bit skeptical at first but when I saw the proof, I was blown away.
The communication from Anthony was fabulous as well. Can’t say enough, will definitely order again and have spread the word.

Absolutely love the piece I got! I love the attention to detail and the level of customization they did for me. Very prompt service and great customer service.

Great prints,ordered one and got a mock up of what it would look like,any issues and they change or sort it,delivered in time,just a really good company and different idea for a meaningful picture,would highly recommend.

I have ordered a few times from Lotsy. Always, super happy and impressed by the quality and ideas. The designs are unique and Anthony has helped me get a personalised cricket print too for my son. I would recommend Lotsy to anyone looking for a unique and personalised gifts or decors for home. Thank you

Easy to navigate website & to order.
Great quality & fast delivery. I bought it as a present and the recipient loved it!

I ordered a print from Lotsy for my sister who lives the USA. It was absolutely perfect. Anthony sent through proofs for approval to make sure I was happy. I loved it so much I ordered one for myself. Excellent communication, timely delivery and an outstanding finished product. Would highly recommend this company fir custom prints.

Great choice with lovely colours and I really appreciated the exchanges to finalize my choices before production. All was done in a couple of days & I am very satisfied 👍

Really positive experience and speedy delivery.
Brilliant!

Amazing company who have gone over and above so I could get the right gift. Great gift and great quality, customer service has been incredible. Can speak highly enough if the company, will definitely use again.

They dont really read instructions, neither the notes you send. Then, they didnt specify they dont pay taxes when sending to another country which made everything a hassle. Finally I really thought it will come with a frame but it was just a printed design in a tube I could made it in my closest library (paid 46 Eur for a design I could do in Chat GPT, at least I was expecting a frame). Didn't worth its money and adds more hassle than expected. By the way, I had to remind them 2 times what to do and how I wanted the design, and took over two months to arrive in the EU.

I made an order and then had to remind them (in their promised time frame) for a mock up. I then had to contact them and ask where my order is and they apologised there had been a problem. They missed the gift date and offered to refund delivery. Weeks later I asked where it is and they replied it’s damaged in the post. No refunds no make up and I am still waiting for it??? This is shocking.

I ordered 2 prints from them, received them quickly. There was a problem with 1 of the prints being different than anticipated, so i took it with a grain of salt and said thanks but with a comment. Next thing i know, they're asking what to use instead, they end up making the print into what i wanted. Their customer care is exceptional and I'm incredibly happy for their thorough work!

Absolutely wonderful prints and to requested specification. It was lovely to actually order through a company where you had the opportunity to review one-on-one your requested designs and specifications and where the company did everything to get the perfect product for you! I did change part of my spec and it was completed with no problem. Where there was a misunderstanding in terms of city placement, this was rectified immediately and until the design was perfect in the customer's eyes! Wonderful company - would absolutely recommend and I will definitely be ordering through Lotsy again! Keep on doing the great work and don't lose the exceptional customer service!! A perfect gift!

I absolutely love mine. Lotsy were so patient and answered lots of questions, listening to me and making sure I was happy with the end product. Thank you so much. I'm looking forward to putting it up in my entrance hall.

Excellent service and the quality of product was brilliant. Anthony made sure I was happy with my purchase before it was printed and sent. My ‘bestie’ loved it! Highly recommend.