LottolandReviews 

232
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, where deposited funds were not credited to their accounts, despite providing proof of transactions. Reviewers frequently described the customer service as extremely poor, noting a lack of response to emails and an absence of live chat support. Many reviewers expressed concerns about the company's operations and the security of their money. Some people were dissatisfied with the contact methods available, as emails often received automated or no replies, and direct communication channels were virtually nonexistent. The response time from the company was consistently criticized, with customers waiting weeks or months for any acknowledgment, often without resolution. Additionally, some users reported issues after withdrawing winnings, leading to difficulties with their bank accounts and financial distress.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that deposits were processed through... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that no one is replying to... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing concerns... See more

Customer service

Reviewers express strong dissatisfaction with customer service, citing a lack of support and... See more

Customer communications

People report negative experiences with contact, with many customers stating they have sent numerous emails,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care. But recently I have successfully deposit 2 times but not credited to my wallet single time deposit.... See more

Company replied

Rated 1 out of 5 stars

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA. Reply to Lottoland.. You do not have any live chat support,,,... See more

Company replied

Rated 1 out of 5 stars

I am following up, and have send many emails at support india & support UK,however, there is no response. Every time after sending emails, you will get a FAKE reply as mentioned below Hel... See more

Company replied

Rated 1 out of 5 stars

Lottolandasia is totally fake. After mentioning in this forum, only formal replies by Chris & Liam. No mail either directly or vide their app including uploading of bank statement has resulted in n... See more

Company replied


Company details

Information provided by various external sources

Play the world's best lotteries online at Lottoland.asia. You can play the most popular international lottos like U.S. Powerball, Megamillions in India. Weekly and daily draws.


Contact info

1.2

Bad

TrustScore 1 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(232)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Lottoland is totallay a fake company…

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA.
Reply to Lottoland..
You do not have any live chat support,,, also your app dosen't work and always shows error that too 5G wifi speed..
You ppl know my mobile number so you can connect directly to me..

December 9, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hi Lippi, I’m really sorry to hear you feel this way — that was never our intention. I understand you feel misled and I’d like to help clarify the situation. While I can’t discuss specific details here, I ask you to please contact us by Live Chat and I’ll ensure that someone reviews your complaint fairly.

Rated 1 out of 5 stars

I understand this is frustrating

I understand this is frustrating. Since I cannot directly access or fix your Lottoland account, the best way to resolve this issue is to contact Lottoland's official Customer Support team directly.
Here is a message you can use to send them an email:
📧 Email Message for Lottoland Support
Subject: Urgent Account Access Issue - Payment Made (Ticket/Reference: [If you have a payment reference or ticket number, add it here])
Dear Lottoland Customer Support Team,
I am writing to report an urgent issue with my Lottoland account.
I made a payment of 750 [Please specify the currency, e.g., INR, EUR] for my team/bet, but I am currently unable to log in to my account.
* My Account Login Details (Email/Username): [Your Email Address or Username for Lottoland]
* Amount Paid: 750 [Currency]
* Date/Time of Payment (approximate): [Approximate Date and Time, e.g., 1/12/2025 afternoon]
* Specific Problem: My account is not opening/I cannot log in. [If there is an error message, please write it here, e.g., "It says my password is wrong" or "It says 'Account Locked'."]
I kindly request that you investigate why my account is not accessible and restore my access as soon as possible, as I have paid funds on the platform.
Please let me know what information you require from me to verify my identity and resolve this.
Thank you for your prompt attention to this matter.
Sincerely,

December 1, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

This Company is sending withdrawl…

This Company is sending withdrawl amount of fraud amount. Lottoland send me 3000 and that 3000 trouble me into cyberfraud transactions. I alaready mailed lottoland 30 times about detailed transaction details. But still no response.Lottoland i sinvolved in cyberfraud.
dangergrp

November 1, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I have deposited rupees 900 on 24 th…

I have deposited rupees 900 on 24 th October 25 but after sending many proofs of deposit in form of Google pay transaction report bank statement and above all Npci report of transaction the company is denying the deposit. When they are doing this for deposit what if I win and they will never allow me to withdraw. So many emails have been sent but still they didn't not resolve it.I consider now this a fraud lottery game and will never play again. You all should be beware of this fraud site. Fraud from America.

November 20, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Don't waste your time & money here; your dreams will never be successful.

After many email follow-ups, I still did not receive my money nor the response. I am tired of following up; I would like to give up.

I can only advise the people not to use Lottoland portal for any online gaming.

Refer to all my previous reviews.

August 30, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

On 10th Nov i have purchase a ticket…

On 10th Nov i have purchase a ticket in lottoland , malamaal Daily lottery of Rs 400 around 8 ticket, but when i tried to open the site next day , message is shown that your account has being close and the ticket which i have purchase has being cancel
an the amount has being refunded
Now you tell me as mu account is close how i can open mu account and with my refund amount
There is no reason why my account is close and why my ticket has being cancel
Please reply

November 10, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

O won price on 4 September after that…

O won price on 4 September after that my account has block it’s really scam

September 8, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Cyber crime / Bank account seized after withdrawal

On 28.09.2025, a winning amount of INR 5000 was credited to my account after processing a withdrawal request; however, this transaction fund source was found to be fraudulent, leading the CYBER CRIME CELL to place a seized my account, and they have frozen my existing account balance approx. INR 20 Lakhs funds too.
Hence,
Dear Indians, Please don't make any transaction with Lottoland.asia & don't withdraw funds from this website. Their funds' source is not genuine. Our Cyber crime dept. will catch you.
Still I'm facing issues. Please be away from it.

September 28, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I have deposited Rs202 in October 2025

I have deposited Rs202 in October 2025, but lottoland.asia failed to add this amount to my Lottoland ID. As such I am not able to participate in their lottery and ScratchCard. I have sent them all details of my payment of Rs202. Now they have stopped even replying to my EMails. Lottoland.asia is not resolving this issue and sending every time WASTE auto-generated EMails.

October 27, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I have deposited Rs750 in April2025

I have deposited Rs750 in April2025, but lottoland.asia failed to add this amount to my Lottoland ID. As such I am not able to participate in their lottery and ScratchCard. I have sent them all details of my payment of Rs750. Now they have stopped even replying to my EMails. Lottoland.asia is not resolving this issue and sending every time WASTE auto-generated EMails.

April 9, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

This is a follow on to my first review…

This is a follow on to my first review I have waited since Thursday last week for somebody to get back to me via email to confirm why am I withdrawals so not reach my bank account it was done Wednesday Thursday it takes 24 hours it states on the side if paid by visa or debit card sometimes it's four or five days I have raised chat open chat I've sent email upon email to support and I also requested that once this is sorted out I will be shutting down my account because it's absolutely diabolical the customer services and absolute disgrace and all now four five days later I still haven't received my money from them that they owe me that they already told me the processed via email five days ago any other site that I work with is instantly in my bank account and these normally take for hours when they're on a good run but there is nobody available in chat since Thursday nobody available to talk back to me nobody in customer support to reply by email I would actually avoid this site if I was you I am also forwarding all my information to the gambling commission And they have closed my account down still no response from them

October 11, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Emma,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support@lottoland.co.uk or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Beware of such lottery apps

Even after again submitting the details of the payment , they have not remitted my money vide this forum within 3 days from 3rd Octobre onwards. I had already written in my review regarding the payment detail on 12 th Sep,2025
God saved me that I did not deposited huge amount.

Hello Yogesh,

Thank you for your message to Lottoland Customer Care.

Following my previous response

I would like to confirm that the funds have been located and are now credited to your player account.



Apologies for the delay

Please message us again if you have any further queries and we will be happy to help.

Best regards,

Preeti
Your Lottoland Service Agent
SEE, THEY HAVE ACKNOWLEDGED REGARDING MY PAYMENT BUT CONVEYED UNTRUTH, THAT THEY HAVE CREDITED. SO, ONE THING IS PROVED THAT I WAS HAD CONVEYED THE TRUTH.

September 6, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Just google about lottoland.asia before…

Just google about lottoland.asia before betting, it is ment for cheating and fraud for people. All reviews about fraud and cheating has been provided. All should report to Indian Govt to lodge a complaint on this.

October 11, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

My lottoland account has been closed…

My lottoland account has been closed due to account verification failed and deposits are stuck in it...neither I can withdraw nor understand the process of reopen as they say update details but after account closed how the person can update the details if error... Fake website

October 9, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Lottoland Asia seems least bothered on…

Lottoland Asia seems least bothered on customer service. Having a rating of 1 plus, it's surprising they still operate in this market. Having done a little research I understand lottoland asia is not specifically licensed or the domain Asia is no where mentioned in the license issued by the authorities mentioned by lottoland. I wonder how this works. Payment issues are Neverending and mails are never addressed, lately they direct us to speak to our banks to track the payments that's lapsed by their payment gateway.

Hello Chris
I have sent 18 mails, to all your domains including lotto land corporate and lotto land legal , but non of them are replied

September 19, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Few month ego I deposit 700 but not…

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care.
But recently I have successfully deposit 2 times but not credited to my wallet single time deposit. In total 3 times same issue, just suck your money . And after contact costomer support team they will say not receive money.
Just suck your money .
Ye minimum 1 star hai isliye 1star dena pata. Agar option hota zero star to mai zero star deta

September 12, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Nayan,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Deposited amount but not credited…

Deposited amount but not credited inspite of sharing all details at customer care no response from their end ppl should think twice before depositing any money I think it's a scam

September 11, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Vinod,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Lottoland is a scam

Lottoland is a scam. I deposited ₹500 in my account but it was not reflected

September 12, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Sachin,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

See the chat guys, how lottoland disconnect the live chat.

See the chat guys, how lottoland treat their customer.there is no option to upload screenshot,so i copied the live chat.

Abhijit: I gave all the payment proof including the bank statement

Abhijit: But not any help from lottoland

Marta: Please be advised that we do not require further proof, the funds are not with us

Abhijit: Where my deposit amount gone?

Abhijit: Lottoland provider should give their bank statement to me

Abhijit: I gave my bank statement, can they??

Marta: Please be advised that we are unable to do so, the payments team has reviewed this and confirmed that the funds are not with us

Abhijit: This is lottoland responsibility to check properly their bank statement also

Abhijit: Not only mine

Marta: Please be advised that we have reviewed this, we do not have the funds

Marta: Please be advised that this live chat is for customers in Europe, not India

Abhijit: So that means my payment proof and bank statement all are nothing

Marta: I have informed you of that I know, please allow for us to answer you via email

Abhijit: I know it's for Europe

Marta: I will now close this chat as I am unable to help you any further

Abhijit: But where is the head office

Marta: Thank you for contacting us today. Please message us again if you have any further queries and we will be happy to help. Bye for now!

Marta has disconnected.

September 12, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Lottery

Lottoland
100% fraud. I losted 1lakh. Briefly i say that they cheated me brilliantly. I really played for 2 yrs. Till now i have not earned a single rupee.…..I realised now it was wasting time, money, energy, hope that one day we will be a millionare. But all of my hopes are gone to drain. Please don't use this site. Your dreams never ever becomes real, it is fake will not become real.

September 4, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

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