LottolandReviews 

232
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, where deposited funds were not credited to their accounts, despite providing proof of transactions. Reviewers frequently described the customer service as extremely poor, noting a lack of response to emails and an absence of live chat support. Many reviewers expressed concerns about the company's operations and the security of their money. Some people were dissatisfied with the contact methods available, as emails often received automated or no replies, and direct communication channels were virtually nonexistent. The response time from the company was consistently criticized, with customers waiting weeks or months for any acknowledgment, often without resolution. Additionally, some users reported issues after withdrawing winnings, leading to difficulties with their bank accounts and financial distress.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that deposits were processed through... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that no one is replying to... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing concerns... See more

Customer service

Reviewers express strong dissatisfaction with customer service, citing a lack of support and... See more

Customer communications

People report negative experiences with contact, with many customers stating they have sent numerous emails,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care. But recently I have successfully deposit 2 times but not credited to my wallet single time deposit.... See more

Company replied

Rated 1 out of 5 stars

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA. Reply to Lottoland.. You do not have any live chat support,,,... See more

Company replied

Rated 1 out of 5 stars

I am following up, and have send many emails at support india & support UK,however, there is no response. Every time after sending emails, you will get a FAKE reply as mentioned below Hel... See more

Company replied

Rated 1 out of 5 stars

Lottolandasia is totally fake. After mentioning in this forum, only formal replies by Chris & Liam. No mail either directly or vide their app including uploading of bank statement has resulted in n... See more

Company replied


Company details

Information provided by various external sources

Play the world's best lotteries online at Lottoland.asia. You can play the most popular international lottos like U.S. Powerball, Megamillions in India. Weekly and daily draws.


Contact info

1.2

Bad

TrustScore 1 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

All reviews

(232)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Live chat..

Live chat... how to connect with live chat. Please don't make the people like a fool ..... it's bad experience

April 30, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I have been playing lottoland.asia for…

I have been playing lottoland.asia for quite a few months. In the past I also had a terrible issue of my winnings. In fact my account have been verified many times but still they delayed my withdrawal in the past.
Same issue happend today. I deposited Rs. 14000/- and made it upto Rs. 50000/- now trying to withdraw but to my surprise again it shows that "Your account verification is in progress." For every week do I have to varify my account ? And going through my profile i see that my profile is updated. It is always and almost all the times lottoland.asia is making fuss about withdrawals. They just want your deposites and ignors your withdrawals so that out of frustration you play entire winning and ultimatly you came to zero. Is this what lottoland.asia wants ? If you are a genuine then expediate my withdrawal.

I have contacted support but there is no proper reply till now. and there is no live chat option I see on your website

April 30, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

its totaly fraud scam

its totaly fraud scam
when u win
they stoped ur payment
stop replying u....
so be care ful

March 4, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I deposit 6000 rupees but not credited…

I deposit 6000 rupees but not credited in my account I send lot of mails to lotto team but they don't solve the problem still present
Waste site trust less site

March 18, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I had deposited approximately 750/- rupees in three deposit on November 2024. Still it is in dark. They had no idea about where was my amount and customer support is tortalized

March 10, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Sumesh,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Withdrawal Issue - Lottoland India Not Processing My Winning Amount

I am extremely disappointed with Lottoland India. I won ₹1,00,000 INR, and now my withdrawal option has disappeared. Support is not responding, and I feel cheated. I have been a loyal player, and this is unacceptable. Please process my withdrawal immediately or I will be forced to escalate this complaint officially.

March 6, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

This is fraud website don't use they…

This is fraud website don't use they didn't credit amount and no reply from support also after sending multiple times.

February 18, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I won small amount before few years

I won small amount before few years. First amount was Rs.1200 and second amount was for Rs.1000. They credited the amount to my bank account registered with my lottoland account, that's a different thing that the first credit took 14 days and the second one took 30 days. But now I won Rs.1600 and have withdrawn it. Funds have been debited from my lottoland account but it's still not credited to my bank account. Firstly I thought that I have received two successful credits into my bank account so I'll receive this one for sure. But now it's almost 45 days and I'm loosing hope towards those won amount.

February 17, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Deposited Rs 2400 and Rs. 1350 but not credited in my account.

Deposited Rs. 2400- on 05-02-2025 and Rs. 1350- on 08-2-2025 but not credited to my account till now, even after 40-50 mail, they don't reply and credit the amount in my account.

Till today 21-2-2025, they didn't give me any credit in my account.

On 26-2-2025, they give me credit of Rs. 1350-.

But Rs. 2400- deposited, is pending till today 3-3-2025.

February 17, 2025
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

If anyone win bigger amount they will not give proper response


I requested for withdrawal on 23rd December 2024 on lottoland still I don't receive payment, and customer support very poor, every time same reply
No any updates, it's only 1400 Rupees if anyone win bigger amount I didn't think they will give any response, lottoland policy 2 to 5 working days process for withdrawal, but it's 8 working days gone
I play on lottoland last 3 years, first time I win and they not given payment

January 4, 2025
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I made an official complaint regarding…



I made an official complaint regarding a deposit of ₹750 on the Lottoland site on the 28th of September at 2:50 am, which has yet to be credited to my account. I have already raised a query under the "Deposit Not Credited" category and provided all proof of payment. Additionally, I have sent emails to support team but as of now, I have not received any response or credit to my account.

This issue has occurred previously, but on that occasion, it was resolved within 1-2 hours. However, this time there seems to be no communication or resolution. It appears to be an ongoing problem with the Lottoland.asia platform, as sometimes UPI IDs provided by their agents are rejected by payment services such as PhonePe. I have highlighted this issue in my previous communications, including screenshots, but have yet to receive a response.

Given the delay and lack of communication, I am unsure if the ₹750 will be credited to my Lottoland account. I would advise all users to exercise caution when making deposits through the UPI channels provided on the site, as there is a risk that the amount may not be credited.

September 28, 2024
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

They are genuine fraud no one has won a…

They are genuine fraud no one has won a penny from lottoland India, they are scammers, tum jo google pe jitne ki kahani dekhte ho woh inke apne he log hain, aur positive comments hain sab inke he admi hain

September 14, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Nabarun,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

lottoland customer care only gives you…

lottoland customer care only gives you reply here not on there customer care review massage, i had complaint about deposit less than ₹500 but they didn't even reacted and they only react here...may be its fake Lottoland.asia making fools of asian people

September 10, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Bhushan,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

I deposit but my account is not…

I deposit but my account is not credited. They don't even reply they don't have proper customer care they cheat people money. Never trust this application .

August 31, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

This Lottoland asia is a big scam they…

This Lottoland asia is a big scam they have cheated my hard earned money. Customer Service is a worst part in this casino support. This people are just a cheater .Please its my Humble request not to play in this f..c site or app, they stole money from bank account if credit card is Used for payment as they keep the details of our banking activities.

August 21, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Shah,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Fraudulent

Absolutely dodgy. Was asked in an online chat and in emails for my passport and card details. Did not receive my payout after a week. Have reported for fraudulent activity and blocked the company. Do not trust them.

August 12, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Sarah,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 3 out of 5 stars

Hello Lottoland Support Team

Hello Lottoland Support Team! My account has been blocked for more than 7 months. My account has been blocked. Why did they do this? Please open it. I have sent mail many times. I have not done anything wrong and have not broken any rules, still my account has been blocked. Please Lottoland team please open my account.I have more than ₹4000 stuck in my Lottoland wallet. I can't even withdraw that.I can't even play the game. Please activate my account Lottoland team!
Please check and activate my account!

July 31, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

They win your trust and then cheat you!

I trusted them for some years and finally today I realised they are scamsters. I had deposited Rs2100 into my player account which did not get credited. I followed up with 3 follow-up emails. After 10 days, they asked for the uptodate bank statement. I sent the full bank statement showing the debit and no reversals since then. Today, they responded by saying that the amount was not received by them and the debit for some 'other trader'. I have given given them business of Rs 10Lakhs plus and yet they cheated a loyal business giving customer. PLEASE AVOID THEM!!!SAVE YOUR MONEY!

July 22, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain we are unable to discuss account related queries, however, please feel free to contact our Customer Support Team through email at support-india@lottoland.asia or via Live Chat for an immediate response and one of our agents will only be to happy to assist you.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Frauds. Scamming.

I deposited Rs 750 on 20th June 24,into my lottoland account but it is not credited to me till dste
When I inquired, they gave me a vague response saying transaction must have failed. It was not a failed transaction, but I believe they must be conning numerous customers with this pretext.

I suggest all complainants to log your complaints with the cyber crime portal as I am going to do.

July 1, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello,

Apologies to hear of your experience and feedback.

As this is a public domain, we are unable to discuss account related queries, however, please do contact our Customer Support Team either via email at support-india@lottoland.asia or via Live Chat for an immediate response and an agent will happily assist you further.

Chris- Lottoland Representative

Rated 1 out of 5 stars

Lottoland the ONLINE SCAMMERS

Lottoland the ONLINE SCAMMERS
Lottoland are a first class criminal organization which has multiple affiliates

I have posted below and will continue to do so on every country they are in.

THEY ARE AN ON OINE CRIMINAL
ORGANISATION WHICH DOES NOT PAY OUT - THEY TAKE YOUR MONEY AND DO NOT PAY OUT - THEY ARE SCAMMERS

DO NOT USE THIS PLATFORM OR ANY OR THERE AFFILIATES.

Not one post below about the company which records positive reviews are bonified - or true, they have been written by the criminal organization.

They have not replied to my request for withdrawal
They do not respond
They have been fined hundreds of thousands of pounds due to their failures - approx £760,000 by the UK gambling Commission.

Fraudulent opperation
Cyber Criminals
They even have a gaming license no
Which I’m having revoked

They DO NOT PAY OUT

They are the worst kind of criminals.

ALL OF THE INFORMATION THEY HAVE MANAGED TO RECORD ON THE INTERNET IS TOTALLY FAKE

DO NOT SHARE YOUR CARD DETAILS OR SEND THEM 1p

They are the worst scum of the earth and proffesional scammers

They owe me £7,000
You cannot contact them by phone
No live chat

This is all fake

DONT USE THESE SCUM BAGS

July 3, 2024
Unprompted review
Lottoland logo

Reply from Lottoland

Hello Simon

Apologies to hear of your experience and feedback.

As this is a public domain, we are unable to discuss account related queries, however, please do contact our Customer Support Team either via email at support-india@lottoland.asia or via Live Chat for an immediate response and an agent will happily assist you further.

Chris- Lottoland Representative

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