LottolandReviews 

232
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, where deposited funds were not credited to their accounts, despite providing proof of transactions. Reviewers frequently described the customer service as extremely poor, noting a lack of response to emails and an absence of live chat support. Many reviewers expressed concerns about the company's operations and the security of their money. Some people were dissatisfied with the contact methods available, as emails often received automated or no replies, and direct communication channels were virtually nonexistent. The response time from the company was consistently criticized, with customers waiting weeks or months for any acknowledgment, often without resolution. Additionally, some users reported issues after withdrawing winnings, leading to difficulties with their bank accounts and financial distress.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that deposits were processed through... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that no one is replying to... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing concerns... See more

Customer service

Reviewers express strong dissatisfaction with customer service, citing a lack of support and... See more

Customer communications

People report negative experiences with contact, with many customers stating they have sent numerous emails,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care. But recently I have successfully deposit 2 times but not credited to my wallet single time deposit.... See more

Company replied

Rated 1 out of 5 stars

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA. Reply to Lottoland.. You do not have any live chat support,,,... See more

Company replied

Rated 1 out of 5 stars

I am following up, and have send many emails at support india & support UK,however, there is no response. Every time after sending emails, you will get a FAKE reply as mentioned below Hel... See more

Company replied

Rated 1 out of 5 stars

Lottolandasia is totally fake. After mentioning in this forum, only formal replies by Chris & Liam. No mail either directly or vide their app including uploading of bank statement has resulted in n... See more

Company replied


Company details

Information provided by various external sources

Play the world's best lotteries online at Lottoland.asia. You can play the most popular international lottos like U.S. Powerball, Megamillions in India. Weekly and daily draws.


Contact info

1.2

Bad

TrustScore 1 out of 5

232 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

All reviews

(232)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would not like to give even 1…

I would not like to give even 1 star,but there was no option,guys please dont bet i purchased ticket on lottoland my amount was deducted and when i rechecked my lottoland cart was empty,then just went to upi payment goes to some electronic company,i googled its a electronic device manufacturing company in usa which has no link with lottoland,lottoland is a scam they did marketing showed some add on tv just for once so that we believe its legit,truth is group of people has made this app,if u win u will not get anything..

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

10 cric is a best site

10 cric is a best site. Live casino game withdrawal emizetly... Kripya lottoland me apna Paisa aur samay barbad na kare Mera 25000 rs nikasi ke 44 din bad bhi bank me nahi aaya reply me hel center aur FAQ section Jane bolte hai janha mere kisi bhi question ka jawab unke pass nahi hai .ekdam ghatiya grahak seva..

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

This website is the worst and untrusted…

This website is the worst and untrusted among all online lottery websites.I played superenalotto(AN1034080670),Malamaal daily (AN1034080670) and cricket Lotto total of 440 inr but after confirmation on 9-10/5/2022 they suspended my account.when i requested to return my amount they refused and askd for read conditions in which website has authority to cancel any bet without condition.I want to say not to waste your money on fake websites like this.By the way if you win you would get nothing.

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

LOTTOLAND Asia Fraudulent

I had been playing on lottoland Asia site for very long time.i frequently put bets on their south African lotto site also.it had been also for very long times.and then suddenly they have closed my account without any priore notice.i have Rs.1505 balance on lottoland Asia site.i have requested them many times to give my balance money into my bank account but they don't replied for that matter .now they don't care to reply my emails. So ultimately its prove that they are fraudulent and cheater so I urge Indian ppls don't trust this fraud site.

December 26, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud website

Fraud website. Please be careful before depositing your money into this site. They won’t answer your queries after they have taken your money. If you win, forget the winnings as they will not let you withdraw. The winnings can only be used to buy new tickets. My money is stuck with them and they are not responding to my emails. This site is definitely fraud. I have shifted to lotto247 which has cheaper ticket price, customer service number and quick service.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Lottoland was good earlier

Lottoland was good earlier. Now it is a fraud website. I will tell you how.

1. Earlier all deposit and withdrawal had jo limit. Now they have changed. You can deposit any amount but when you win and withdraw they will allow only 50% withdrawal. This is a clear fraud to force customer to play.

2. I deposited money but was not credited to my account. After months of followup customer service said that deposit was used some where else.

Please don't play on lottoland. Go to some other provider.

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

Lottoland Asia Compromises the Integrity of Iconic Slots

ID: 11287027
As an avid slot player, two of my all-time favorite games have always been Legacy of Dead and Book of Dead by Play'n Go. The atmospheric ancient Egyptian themes, detailed graphics and huge potential bonus rounds made these titles a real joy to play. Since their release , I've spent countless hours and money spinning the reels, hoping each time that the bonus would trigger.

More often than not in the early days, my hopes were fulfilled. The scatter symbols would land frequently enough that long, entertaining bonus rounds kept the excitement levels high. Even on days with no massive wins, I always walked away feeling satisfied that I'd had a fun gaming experience. The cult status these games achieved was well deserved.

However, something seems to have changed recently with how Lottoland Asia now offers these iconic slots. The disabling of the auto-spin function a few months ago was inconvenient, but I was willing to manually spin for a while longer given how much I enjoyed the games. Unfortunately, it soon became apparent that more insidious tweaks had also been implemented.

No matter how many spins I churn through with the maximum allowed bet, the scatter symbols now appear to land only on the rarest of rare occasions. Session after dreary session goes by without triggering the bonus round even once. It feels like the software odds have been deliberately altered behind the scenes to exhaust players' bankrolls without any sizeable payouts.

As someone who has played thousands of rounds across multiple operators, I can say with confidence that the variance on Lottoland simply does not reflect the standard parameters set by Play'n Go. Hundreds of spins yielding nothing but microscopic wins is simply not a frequent user experience for these titles when played elsewhere or in their original form.

Without the auto-spin option, manually clicking through what inevitably becomes an endless stream of losses is draining both financially and mentally. Any hopes of a big win or fun bonus session are systematically stripped away as money is slowly bled from one's account, all while trust in the fairness of the games deteriorates rapidly.

It saddens me that games I once loved have been so clearly manipulated to the site's advantage and players' detriment. The cult status Legacy of Dead and Book of Dead once held now feels like a thing of the past. While I initially enjoyed Lottoland Asia for its wide selection, I can no longer in good conscience recommend subjecting oneself to what have become rigged gambling experiences.

Unless immediate changes are made to restore balanced odds, the auto-spin feature and the games to their virgin state when first launched, responsible players have no choice but to avoid being preyed upon and look elsewhere for trustworthy operators that haven't compromised the integrity of iconic third-party titles.

The disabling of features and meddling with underlying math models betrays user trust and satisfaction - the very things online gaming sites depend upon for long-term viability. I sincerely hope Lottoland reconsiders its handling of these games before driving away too many loyal customers. Legacy of Dead and Book of Dead deserve to be played as intended for maximum fun, not manipulated for unfair profit at players' expense. Our enjoyment should never be undermined.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

I have read the reviews and I'm also…

I have read the reviews and I'm also the victim of Lottoland I doposit.the money to buy ticket money got debited but no ticket many mails send to them but get computer typed response. I think we all should file a complaint against these web site in India so govt. will take action against it and other Indian fellow members will not get trap in their websites.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Lottoland has the worst Customer Support

Lottoland has the worst Customer Support.There is no one to respond to your issues.Live chat is useless has they make you wait in queue and when your turn comes they will flash that no agents are available.
No one responds to your mail and even their turn around time is too high.

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T PLAY ON LOTTOLAND

PLEASE DON'T PLAY ON LOTTOLAND, AS IT'S A REAL SCAM & OPERATED BY THE FRAUDSTERS AND SCAMMERS!!!... PLEASE DON'T WASTE YOR HARD EARNINGS.

I am playing since 3 years on Lottoland.

But i lost too much money here, before a week (25/11/2023) when I tried to withdraw my winning amount of 5000 rs, on 25/11/2023 my withdrawal was been denied by Lottoland, and asked me to verify my Lottoland account first on
25/11/2023.

But soon after 5 minutes on 25/11/2023,
when i deposited 2000 rupees, the deposit was successfully done, so at the time of deposit, why don't they denied my deposit and asked me to verify my Lottoland account.

But they denied my withdrawal.

While depositing the money, Lottoland never ever asks to verify the Lottoland account or never ever denies to deposit the money in Lottoland account.

I had submitted all of mine relevant and supportive documents to Lottoland from my side, as asked by the Lottoland to verify my Lottoland account.

But today as on 05/12/2023 Lottoland closed my Lottoland Account, because these people are big scammers.

Just keep in mind that whenever anyone will win big amount, at that time Lottoland will never pay the winnings and will trap you in to verify your account and then at the last of all, they will close your Lottoland account and at that time you will feel helpless.

Just think that that such old Lottoland player playing since 3 years like me, don't have any kind value in Lottoland today, then what will happen with you, just think it twice.

Lottoland don't have any kind of live customer support and also it's worthless to send them so many emails.

Please don't play on Lottoland as they are the FATHER OF ALL THE FRAUDSTERS AND SCAMMERS.

November 25, 2023
Unprompted review
Rated 2 out of 5 stars

Login issue

Recently, I am facing a issue where I can't login in my account. I am not receiving 6-digit verification code for login. please look into it.

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

Once you win big money above 50k rupees…

Once you win big money above 50k rupees then they will close your account immediately and never respond back..my account is stopped yesterday after winning and I have all proofs and screenshots..I have requested withdrawl yesterday if not sent by 1 week I will upload all proofs and screenshots.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

cheaters dont play in lottoland

this company dosrnt deserve for even aone star, cheater sitting there , requesting you all guys dnt but any lottrry tickets from this site , i have deposited 1500 my money got deductee from mu bank account, but tgry didnt credited in my lottoland account, i tried a lot writen so many mails, but thry have not respond even a single mails answer, cheaters cheaters cheaters

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

It's not genuine app

It's not genuine app. Customer support can't help.they know nothing. Only makes delay to respond. Nd yes they never pay ur winning. Bcoz they dont have money. It's fake app. Beware .suchba wrost experience.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

My Player ID 17003851 since 14 day i…

My Player ID 17003851 since 14 day i mail but your people is not answering me why you can see my email your not maintaining your standard before is very good now always problem my account have since 3 year now i thank i close my account because you not mantince standard you see my mail and screenshot you now my problem very dopsit same problem why ? Please check and shovel my problem urgently or close my account my inside account money sand my bank account since 14 day not replying why you see my email

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Deposit ISSUE

Lottoland.Asia support is totally pathetic. I have deposited Rs.14000/- plus amount in my Lottoland.Asia account and my money got deducted from my bank account, but the money did not come into my Lottoland account and this is PURELY an act of killing the faith on this website. I have sent so many emails, but no response. God is there and will punish you for cheating innocent Indian players. Remember, the punishment will be unimaginable. Do Something quickly to regain our faith.

October 5, 2023
Unprompted review

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