Love Sew communicates so very well by sending emails to notify that BOM pkgs will soon be mailed and then again when they have been mailed. Definitely builds the excitement that I'll be sewing soon!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love Sew were great when I received the…
Love Sew were great when I received the wrong item, the correct item was shipped the same day I contacted them concerning the wrong item. I always receive my order in a timely fashion, Love Sew is great!!

Reply from Love Sew
Great products,and awesome customer…
Great products,and awesome customer service. I was not familiar with out of country on line shopping and needed to be "rescued" by helpful staff. Thank you. My errors were looked after😊 now I can relax..and order again.

Reply from Love Sew
Great company to work with
Great company to work with. Have had a couple purchases and was impressed with each. Items were as described, and shipping was fast. Will use their services in the future.

Reply from Love Sew
communication
contacted the company this week ove late arrival of goods (first time an order has been overdue). I had a reply from the company that day. They checked for me & replied that my goods had arrived in Australia & were out for delivery. Communication was excellent.
This is my second order for Heat Eresable Fabri marking pens - excellent. Have also purchased the wool pressing mat 18"x12" for applique.Recent order is the large wool pressing mat for the ironing board.
Would purchase from this company again.

Reply from Love Sew
Love Sew give great service!
I bought a set of four different coloured fabric marking pens, but didn't get around to using the white ones for a while. When I did, none of them would write on the fabric. Even though I had had them for some time, Love Sew very kindly sent me a complete replacement pack. That's what I call great service!

Reply from Love Sew
Good quality items
Good quality items. Excellent customer service.
A recent issue with an item I received was dealt with quickly and efficiently to my satisfaction

Reply from Love Sew
My shopping experience went well
My shopping experience went well, and I love the wool pressing mats I ordered. The only complaint was the amount of time it took to receive my order. That may not be Love Sew's fault. Shipping is crazy right now. Thanks for your answers to my questions. I'll be back!

Reply from Love Sew
Wool mat
I loved my wool mat so much I ordered another one for my friend in Florida. She also loves it!

Reply from Love Sew
Very pleased with all the products I…
Very pleased with all the products I have got from Love Sew.

Reply from Love Sew
Just received my quilting rullers from…
Just received my quilting rullers from Love Sew. I love them . Everything they promised.

Reply from Love Sew
Wool Iron Mat
Excellent product, better than I thought for a great fair price.

Reply from Love Sew
Sewing machine feet
I received my multi piece sewing machine feet and was very pleasantly surprised. Very high quality and was all in a nice case. Wow stilled awed at the value of this item.

Reply from Love Sew
Have been so happy with my pressing…
Have been so happy with my pressing mat. It makes a difference to my pressing of textiles. Delivery to Australia was seamless but the carrier in Australia for delivery was unreliable to say the least. Upon contacting the folks at Love Sew they looked into the delivery and said if it hadn’t arrived by a certain date they would re-ship the mat. After investigation with the carrier my package was found and delivered.
Will be happy to purchase from Love Sew again.

Reply from Love Sew
I love LOVE SEW!
I love LOVE SEW! I hemmed and hawed about ordering a pressing mat- it's something my limited budget would not normally allow for (although the prices are AMAZING) - However- I took the plunge as a treat for myself! I was worried though- it become evident there were some shipping issues, but Love Sew came through and reshipped the item to me. Their customer service department are quick and polite and very kind. I would order from them again in a heart beat! (The pressing mat is top notch, by the way!) Thank you LoveSew!

Reply from Love Sew
Great prices, great customer service.
This was my first order from Love Sew, and I was very happy with the items I received. I especially liked the prices as to buy comparable items elsewhere, which would have cost twice as much.
I had 1 item that had been wrong packed but a quick email and it was replaced. Great customer service and some really good value products.

Reply from Love Sew
A Loyal Customer
I placed an order with Love to Sew and was missing a item. Placing my order I notice that one of the items I ordered was on sale. So I ordered the one on sale also. I text Love to Sew to notify them to cancel the original one in my order and send me the one on sale and to adjust my bill. I received my order but never received the one on sale. To make a long story short. You will not be unhappy with Love to Sew. They live up to their policy to keep their customers happy that comes first them. They look into your problem and always comes up with a fair outcome. You won’t be disappointed with your decision to be a loyal customer with Love to Sew. They Solve my problem and sent me the item I was missing no questions asked.

Reply from Love Sew
Ordered for the first time
Ordered for the first time. Had an issue with the order being delayed but customer service was excellent with speedy response to any email. When they were advised my order was lost they quickly offered a replacement. Surprisingly the original order arrived two weeks later after the replacement had already been shipped. They advised just to keep this and share with friends. The fabric is of good quality and the colours are true to pictures. I will definitely be ordering again. Thank you.

Reply from Love Sew
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







