Love Sew communicates so very well by sending emails to notify that BOM pkgs will soon be mailed and then again when they have been mailed. Definitely builds the excitement that I'll be sewing soon!... See more
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Review summary
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Reviews shaping this summary
Love the fabric choices and an opportunity to learn new blocks. Communication with the company is excellent. The quality of the fabric is good. Love sew has so many choices for BOMs. The instruction... See more
A special offer of quilt storage bags, (a zippered cloth type bag to store completed quilts where they will stay clean, plus it has a handle and small plastic window so you can see what’s in there wit... See more
Everything I've ordered from Love Sew has been great quality, the fabric is good quality, good rich colors. Everything is as described. I've never regretted any order I've received. I would recommen... See more
4.9
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Customer Service is great
Customer Service is great. I also received the BOM Bellflower in a timely manner. And it is beautiful! I can not wait to have the months to complete this beautiful quilt.
October 13, 2025
Unprompted review
This company listens!!
I was sent the wrong fabric for Month 2. I emailed them and was given Month 2 for NO charge!! Can’t tell you how happy I am with this company. When they say they will do something, it is done! I don’t know what month I have, but it definitely belongs to this quilt. Thank you, thank you!! I am so appreciative!
September 20, 2025
Unprompted review
Very impressed with their quality…
Very impressed with their quality fabric! Shipping was within 2 days. That rarely happens anymore. Will def refer all my friends 😊
September 1, 2025
Unprompted review
Love Sew products are always top notch!
August 6, 2025
Unprompted review
I have dealt with Love Sew...
I have dealt with Lovel Sew for several years and have never been disappointed. Quality products at a good price.
July 6, 2025
Unprompted review
Best place to get those much needed…
Best place to get those much needed supplies quickly!
June 23, 2025
Unprompted review
How you deal with people and time to receive your urchase
I liked the sale and what I purchased which I have been looking for, for some time. It did come in separate deliveries. happy with my purchase. Thank you so much.
June 21, 2025
Unprompted review
Incredible customer support!
I ordered a plastic ruler and sewing machine presser foot from Love Sew. The ruler arrived but the presser foot did not. I emailed the Love Sew customer support team and they immediately mailed the part to me without questioning me. I have had similar issues with other vendors and its always the same thing - pass the blame to the shipper and then the shipper blames the vendor and ultimately, the customer is left empty handed and empty walleted. Not with Love Sew! The replacement part was sent to me within 5 business days and now my sewing machine has a new presser foot. Their customer support team is top notch!
April 19, 2025
Unprompted review
Great communication
Excellent customer service that truly seemed to care and want to make things right and kept in touch. Patient with me when I misread (about a thousand times) what I ordered 🤦🏻♀️🤭😊
April 6, 2025
Unprompted review
I ordered the Carpenters Apprentice…
I ordered the Carpenters Apprentice pattern and fabric kit. The instructions are wrong and I cut one selection of fabric wrong and needed more. I emailed the company twice only to be told the fabric was sold out. When I asked when they expected more i got no answer. When I would comment on their Friday Only sale that is available 24/7 -365 my comments got deleted.
Learned my lesson the hard way
March 12, 2025
Unprompted review
Reply from Love Sew
Hello Paula, we regret to hear this. We want to clarify that, according to your email, you mistakenly cut fabric E and need another yard. The pattern instruction we sent is correct, and we have also been responding to your email accordingly. Due to the demand for the Bellflower collection, we have run out of stock since we launched it. We will happily send you the fabric you need for free once we have it. According to our last email reply to you on the 6th of March, we will have it back in 3 to 4 months. If you have any other concerns or need assistance, do not hesitate to let us know.
This company lies about their guarantee.
This company advertises that they guarantee a 60 day return policy, no matter what the reason for a full refund. That is a LIE! They only gave me 30% on a credit for an item I purchased and did not know it would not fit because there was no detailed description online. Purchased 2/5/2025 and credit on 3/5/2025.
February 5, 2025
Unprompted review
Reply from Love Sew
Hello Jojo, we hope this message finds you well. We regret to hear this, and there could have been a miscommunication. Our return policy is being followed and implemented accordingly. The 30% option we have given you is to avoid the hassle of returning the item. If you do not want that, you can decline it. Upon checking, we have provided you a full refund for the item even though you did not return it. We also want to inform you that our product advertisement stated complete details and information. If you have questions, you can always ask us before purchasing. We thank you for your patience and support.
Love the fabric and the service.
January 15, 2025
Unprompted review
Reply from Love Sew
Hello Sandra,
We are so glad to hear that. Thank you for your trust and support!
I placed an order on February 10
I placed an order on February 10, 2025. They immediately charged me for the order, but here it is 9 days later and they still have not shipped it. They told me it would ship the following day. And they cannot seem to answer any emails inquiring as to why. Just another on line scam to get your money. And no phone number to talk to anyone. Do your research first people!!
February 10, 2025
Unprompted review
Reply from Love Sew
Hello Nancy, we humbly apologize for the inconvenience you experienced with your recent order. As explained by one of our customer representatives, there was a glitch in the app we use, which allowed our customer to purchase instead of a waiting list. Due to this, your payment was refunded in full and should be reflected in your payment account. If the refund is still not reflected in your account, please let us know, and we'll check with our finance team. Again, we apologize, and we thank you for your patience.
Great product at great prices
February 10, 2025
Unprompted review
Reply from Love Sew
Thank you so much for your trust and support, Holly.
Even Better in Person
Beautiful fabric, even more beautiful in person than online. Timely shipping and ease of ordering.
January 15, 2025
Unprompted review
Reply from Love Sew
Hello Roxie, we are glad to hear this. We hope to see you shop with us again soon. Thanks for your support!
Customer service is awesome!
I’d received a broken ruler from Amazon. They told me to contact Love Sew, which I did. Spoke with Grace, customer service rep’ and she helped me with efficiency and kindness! I am still so impressed with how she handled everything. There’s nothing richer than dealing with great customer service reps! I received my replacement ruler in a very timely manner. I would encourage anyone looking into sewing supplies to shop with Love Sew! Very impressed with this business!
January 28, 2025
Unprompted review
Reply from Love Sew
Hello there, thank you! This makes my day to hear this. We really appreciate you taking the time to express that, and we are thankful for amazing customers like you. We look forward to your next purchase.
I ordered from Love Sew Free Motion quilting hoop set
I ordered from Love Sew Free Motion Quilting hoop set. I received them fast! Great quality! And wonderful service!
January 23, 2025
Unprompted review
Reply from Love Sew
Thank you so much, Cathy, for your trust and support!
Lost order was replaced
I am a first time shopper - I ordered for myself well before the Christmas rush (early November) and then my order got "stuck" in transit - It had left the shipping facility but never arrived at my door. I decided reach out to customer service - and they replied to EVERY email. At first, we just waited to see if it might turn up since shipping in November and December was a mess. I told them lets wait til January and try again. They replaced the order and threw in a few freebies for my trouble. I haven't had chance to put the items to use yet - so that is hopefully going to be five star as well.
January 16, 2025
Unprompted review
Reply from Love Sew
Hi Anita, we appreciate your trust and patience. Thank you so much for leaving us a five-star review. We look forward to seeing you shop with us again soon.
Love Sew prepares and sends out orders…
Love Sew prepares and sends out orders extremely fast. The fabric is amazing and the patterns are well written and easy to follow.
December 5, 2024
Unprompted review
Reply from Love Sew
Hello Trish, we are so happy to hear this! Thank you for your trust and support. We look forward to seeing you shop with us again soon.
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