loveholidays UK Reviews 264,678

As always easy to book with everything you want under one place. I have used love holidays multiple times over the last 3 years and our go to for a quick way to book a family holiday.

Worst experience ever. We booked and fully paid for a package holiday with Loveholidays for our family, including our two severely disabled children aged 1 and 8 years old.

When we arrived at the hotel, we were told that our holiday had not been booked by the company. Despite showing them the confirmation email, the hotel refused to accept it.

We were left waiting in the hotel lobby for over 4 hours with two distressed disabled children, in extreme heat, and no water or assistance was offered. The lack of empathy from the hotel staff was shocking — while my children were crying and experiencing anxiety, staff members were standing around laughing instead of helping.

We were then forced to pay again for the stay while I desperately tried to contact the Loveholidays team in the UK. I could not get hold of anyone for support.

The complete lack of customer service, compassion, and accountability was unacceptable. Based on this experience, I would never recommend anyone to book with Loveholidays again.

Nice and easy, great choices of hotels and flights

so easy to deal with lov holidays unbeatable prices easy payments atol protected

Very easy to book and the confirmation was very quick too

We booked a hotel, flights, transport to and from the hotel.
On arrival we needed to do the biometrics which took a long time and we were late in arrivals.
We searched through a very busy arrivals hall for our transport but no sign of them. We asked many transport companies at the time if they knew of them, they were all waiting for very late arrivals due to the same problem.
I called the transport company and they said we were over a an hour late and offered no alternative, leaving us stranded.
Customer support offered no help and would not even offer a part refund of £130.
Loveholiday informed us before the holiday that they were aware of the delays and would make sure all would go smoothly. They said we needed to do nothing more.
Also they charge you for instalments on payment even if you pay a single deposit and a final payment ?
DON’T BOOK WITH THEM

It was straightforward enough , it is difficult to ask more questions bout the hotel, I have tried contacting them direct but have had no response.

My experience with Love Holiday has always been 5/5. What you see is what you get. The booking process is always seamless and easy.

Straight forward easy to follow instructions

Easy to book and you can choose your own flights

Very easy to navigate. Great price

After checking other holiday companies, LH came out best all round on prices for our package holiday. Quick and easy to book and I really liked having choice of alternative flights.

Excellent deals which are better than the larger travel agencies.

On line booking was very good but the customer care team was pure as they cudnot find the right name s on booking and I couldn't make changes

Booking was fairly straight forward

Inaccurate hotel information , advertising 5 stars instead of 3+ max 4

value for money and easy to use, option of monthly instalments