Haven't done reviews on products. One was great, one still in process bc waiting on replacement. Two I am on the fence about...need to use more. Overall I loved your quick customer service response.... See more
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About Lovehoney
Written by the company
👋 Welcome to Lovehoney! We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Atlanta, GA, in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Contact info
United States
- customercare@lovehoney.com
- lovehoney.com
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Cheap ??? High quality??? 50% off???
Absolute cheapest prices and highest quality around! I kid you not, there was a 50% price difference compared to the official brand website. Because Lovehoney had it for half the price, I was able to sneak in a couple of extra items I've been wanting. I never would have been able to do that if I had shopped anywhere else. Highly recommend!
Discreet with great selection & prices!
Discreet with great selection & prices!
Always love Lovehoney. Lots to choose from, great sales, always arrives quickly and without obvious labels.
May use AI-assist with repliesRead more
I’m not happy with the product that I…
I’m not happy with the product that I got in store. I reached out and got sent a replacement. My old one of the same thing works better than both of the new ones I received by far. I don’t understand why the product is less effective than the previous one. Very unsatisfied and I feel like I wasted my money. Would 10/10 not recommend and would send back both to get my money back and buy something worth having. So much for birthday present for myself

Reply from Lovehoney
Lovehoney turns desire into ick but Jacqui saves the day
I ordered 2 sizes in two different styles of lingerie. I also ordered something I took out of package but now wish to return. However, I want my partner to have a look before returning and he is away until 23rd. I also need clarification on the status of returning another part of the order. Trying to get thru the AI bot to a human proved impossible- even though I explained 3 times I am disabled and need to speak to a human. I eventually got a human (Jules) on thier site who gave me a number : that number is for new orders only. I asked Jules to register a complaint. They refused and said to ring the number again : so I did and same thing again. Jules said someone would call but then backtracked on that. The fabulous Jacqui rang and resolved- moving reiew from 1 star to 3 but until LH either has a better bot or gives an alternative, I will be cautious about using them again
Timely and discreet arrival
Quality control could use some work
The website is easy to use and the clothing is as pictured. Unfortunately one of the items came ripped so I had to repair it before I could wear it. Unfortunately the item was for an event so I didn't have time to send it back for a new one.
Pull them
Pull them, twist them, enjoy!
Quick shipping and very pretty connected between the queen's of the bedroom.
They set me my purchase even though it…
They set me my purchase even though it took a month and a half to get it
Customer service does not follow through
After ordering what i thought would fit (i’m a medium size in clothing, but ordered the xl), I have attempted to make a return/refund, yet the company is NOT responding after a few attempts.

Reply from Lovehoney
The product was excellent and I will…
The product was excellent and I will definitely be buying it again.
Quick shipping
Quick shipping, and good quality toy. Soft yet firm, wife enjoys it being added to bedroom Funtime.
Great price and quality made product…
Great price and quality made product compared to other Amazon purchases i have made. Fit was good but i sized up and glad I did these tend to run small.
I am trying to do a return through DHL…
I am trying to do a return through DHL and the assistant told me that your company did not give me a correct RMA number I have tried this several different ways and it does not work. Time is ticking away to get my return back but it seems like no one wants to help.

Reply from Lovehoney
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