Love Louie LTD Reviews 

133
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of items, often finding the contents exceed their expectations. Many appreciate the thoughtful curation and personalization, with boxes tailored to their pets' specific needs and preferences. People are delighted by the abundance of engaging toys and treats, often discovering new products their pets adore. The company's service is highly regarded, with customers feeling that their pets' well-being is genuinely cared for. Many express their intention to reorder, often highlighting the boxes as excellent gifts or delightful bonuses from insurance offers.

What people talk about most

Product

Customers had positive experiences with product, often receiving high-quality items and a great selection of... See more

Quality

People report positive experiences with product quality, consistently praising the lovely and great quality... See more

Service

Reviewers mention positive feedback about service, with many expressing delight and satisfaction. Customers... See more

Order

Customers consistently note positive experiences with order, describing the process as seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Say hello to our new favorite box! 🎁🐾 Thanks to Agria insurance, we scored the Boredom Buster Box from LoveLouieCo and we are seriously impressed. Fast delivery, super helpful team when I had a s... See more

Rated 5 out of 5 stars

Really lovely cat hampers received from Love Louie, full of quality items which our cats adore. Excellent customer service with a friendly tone, which is rare when ordering online today. Highly recom... See more

Rated 5 out of 5 stars

Absolutely mind blowing The items that come in our boxes included with Agria were absolutely incredible We thought they would have been filled with “filler” items but to our surpris... See more

Rated 5 out of 5 stars

I literally cannot say enough nice things about this company and the lovely lady who runs it! I’ve had 3, maybe 4 boxes now, all seasonal one off boxes and I have been blown away every single time. Th... See more


Company details

  1. Pet Store

Written by the company

Multi award winning small family business, supplying a variety of pet products, raising money for animal charities all over the world having raised over £40,000 so far!


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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No recent history of asking for reviews

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4.8

All reviews

(133)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic box of treats - thank you

I was lucky enough to order a box for my puppy through our insurance as a gift. Wow it was like Christmas morning on delivery day. It was so easy to order and specify the type of toys and treats that suit Libby, she's a growing Labrador so lots of tough toys and the calming treats selected by Love Louie were perfect for her, her (much) older sister Rosie also enjoyed the box. I'll definitely be ordering these for Christmas and birthdays for them.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

puppy box and dog boxes

brilliant boxes all the dogs love them they was packaged well and the boxes was overflowing with wonderful toys such. variate for all the dogs and the costumers service was 10/10 very easy to talk to and speedy reply’s and i would recommend this to anyone who has animals would 100% use again

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Hamper

When I took out an insurance for my dog with Agria, I was told my dog (Benji) would receive a hamper from( Love Louie) in January. At first there was a delay in the delivery. I contacted Amy and within days the hamper arrived. So I'm now a happy customer and Benji is delighted with his selection of soft toys and goodies.

February 12, 2025
Unprompted review
Rated 3 out of 5 stars

Toy box order not appropriate for breed…

I had options of a luxury toy and treats box from Love Louie as part of my Agrai pet insurance policy taken out 3 months earlier. When making my selection I added Toy breed and preference for small squeaky toys. When we received the box we found our preferences ignored and a squeaky ball for a medium size dog. The toys supplied wher to large and hard for a toy dog breed. Airing my complaint with Love Louie and Agrai pet insurance gestures of good will where made by both companies- Love Louie responded promptly by email and addressed the issue with toys of our choosing and Agria with a discount voucher - a good result following a courteous complaint with photographs submitted, but one that should never have been needed. Love Louie on this occasion dealt with issue raised promptly and responded with a replacement box of toys within 24 hours - 4 stars for effort to resolve the issue which should not have occurred had they listened to what the customer wanted in the first place. More care Love Louie please to regain your top spot 👍

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Communication was fantastic

Communication was fantastic. We chose the boredom box and my pup was so excited when we opened the box. All of the items were strong and durable. She lived the treats too. Will definitely use again and highly reccomended

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful company with so much love.

A wonderful company with so much love for pets. Amy was amazing at choosing the right items for our furry boy Neo & was so keen to help. Our dog destroys everything he touches but everything she picked out has survived so far! So grateful for the wonderful communication & Neo is over the moon with his hamper.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant box full of high quality good…

Brilliant box full of high quality good toys and treats. Absolutely value for money. My german shepherd Bruce loved it and will definitely be ordering again. I had a slight problem with delivery due to royal mail not love louie and Amy immediately sorted it so great customer service to.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive - can I give 6 stars?

I received 2 boxes from Love Louie for my pups Kizzi and Kali, they were free to me when I signed up for Agri Pet Insurance.
They were delivered very well packaged and very quickly. I was really impressed by the contents - quality toys and 2 packs of treats and a durable lick mat
Having never seen the Balltastic toy before I tried the girls with that first and hid a couple of the treats inside. The pups loved these and I was amazed they worked it out fairly quickly - good that the first treat was easier to get to and they had to ‘work’ for the others.
My only critique was that the tennis balls were too big for their mouths.
Couldn’t believe it when 3 small balls arrived this morning! I had only mentioned it yesterday to Amy when I emailed to thank her. I didn’t expect her to replace the others.
Not often I am impressed so much to leave a review, but honestly I can’t fault this small business. I will certainly be a repeat customer. The contents are definitely more than worth the cost and such a lovely company to deal with.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Boredom buster box

Received my box today and Lola most certainly approves. Absolutely fantastic! High quality toys and fantastic treats! I will definitely be recommending Love Louie to my friends and family. Thank you very much.

Cant wait to order a birthday box when her birthday comes!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

birthday box

I received the birthday box for my Dog Darcy, was full of good quality toys and treats, individually the items would have been far more expensive to buy. The postage was very quick and communication with the seller was also very quick to respond.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Cat insurance free box

I made a mistake on the shipping label and Amy was very helpful and sorted it out in no time. The box came with 5 high quality Kong toys, 2 packs of dreamy treats (which help me convince my cat to wear a harness) and a licking mat for treats.

Received absolutely amazing customer service and my cat loves all the toys and treats. Definitely recommend

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY



Requested my hamper for my Dachshund which was free for taking out insurance with Agria, as we were due to go on holiday, received a reply the same day & the hamper came the following day, brilliant service, quality Kong toys which my dachshund loved and healthy treats, also donations given to a charity of your choice which is a worthy cause, very happy.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous little gift boxes…

Absolutely gorgeous little gift boxes for pets! The box for my cat was so well chosen with quality items she still regularly uses. I might not have chosen some of the items myself (such as a Kickeroo), but she clearly would!
I also love the donations to animal charities that the company make, showing they have animals rather than pure profit at heart.
Have bought a box for Christmas for a new dog in the family as I know I can trust the quality and care ❤️

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Best durable toys

I have a 13 months old Cane Corso, went through so many ‘indestructible’ toys, Loki destroys them within minutes. Came across LoveLouie and took a chance. Made the order, after couple days received a massive box. I was pleasantly shocked at how many things you get for a VERY decent price.

We are on day 3 and the toys are still attached and well. Loki loved all the treats and his kong which we fill with his raw food.

Could not praise LoveLouie enough for what they do. Recommend to anyone with a big breed who’s a chewer. This will not be our last order. Already can’t wait to order another box.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great box of top brand toys and treats…

Great box of top brand toys and treats for our labrador puppy. Had to email to get the free Kennel Club Pet Insurance Hamper code to work, but emails were answered very quickly and once ordered the box arrived next day. Thank you Amy for the great customer service.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Top quality products!

The contents of the box were great all top brands! The service I received was amazing thankyou to Amy.

October 11, 2024
Unprompted review

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