Black Sheep Interiors Reviews 163

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their uniqueness and how well they are packaged. The delivery service is frequently described as quick, prompt, and efficient, with many appreciating the communication regarding shipping updates. The overall service is also highly rated for its helpfulness and friendly staff. However, some customers experienced issues with their orders, including damaged items upon arrival or unexpected delays. A few people also encountered problems with insufficient postage, leading to additional charges or complications with receiving their parcels.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the unique, quirky, and high-quality... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick, prompt, and... See more

Quality

Clients share positive opinions on quality. Many customers are delighted with the excellent quality of items,... See more

Service

Consumers find service to be positive. Many reviewers praise the friendly, efficient, and quick service,... See more

Order

People report ambiguous experiences with order. Some customers were delighted with their orders, describing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

The quality of the pieces I ordered were outstanding. Delivery was quick and painless. When they all arrived one of the smaller pieces had been damaged in transit. I got in touch and provided picture... See more

Rated 5 out of 5 stars

Amazing products so unique and at good prices highly recommend anyone looking for something classy but different to visit their website . Service is also great.

Rated 5 out of 5 stars

When ordered there was communication to say that it would not arrive before Christmas. I was okay with that as it was not a present. Goods arrived today and had full update of when it was going to be... See more


Company details

  1. Furniture Store
  2. Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quirky Gifts

I ordered a lovely sheep’s head, waited a while for delivery, emailed company and was told delay was with the supplier and should be in soon, arrived today, well packed and it’s absolutely beautiful, I love it, will certainly shop with this company again

February 25, 2026
Rated 1 out of 5 stars

Will not use again.

Items ordered not available and remaining items still not delivered after 3 weeks.

January 29, 2026
Black Sheep Interiors logo

Reply from Black Sheep Interiors

HI, Sorry to see the delay in you getting your items.

We sent you a email on Wednesday, your parcel is currently in transit.

Sorry for any inconvenience caused.

Rated 1 out of 5 stars

Beware. Completely unhelpful despite the fact non delivery was their error.

Ordered items which were supposed to be delivered within 2/3 working days . When not received I investigated via Post Office and was told item had been withheld as insufficient postage had been paid. Really needed these for early next week so asked for refund which was declined as items are out for delivery which may or may not take place when the post office deliver me one of their lovely red slips. Meanwhile Black Sheep have my cash until I do all the work to sort out their mistake. Won't be making the mistake of ordering from them again. Completely unhelpful and not willing to sort out their own mistakes

January 23, 2026
Unprompted review
Black Sheep Interiors logo

Reply from Black Sheep Interiors

hi, thank you for your feed back, we first got noticed about your issue this morning, with you stating you've been on the phone to royal mail for 40 mins explaining about the postage fee, we answered by saying we will pay for the extra fee's when you receive your card from royal mail. You then stated multiple times we should refund you, but the item is out for delivery.
We said we will refund you when the item gets refused if you didn't want the item anymore.

You also threaten us about a bad trustpilot review and said our customer service isn't good, all we said was we would pay for the extra postage fee and give you a refund but only if the item has been refused if you no longer needed the item.

You then suggested us to pay for your uber ride to the post office too.

Our website doesn't state anywhere its 2-3 delivery, it says 7-10 days.

Rated 5 out of 5 stars

Love my highland cow

Had been looking at this item for a long time. Ordered it when I was drunk, when it arrived I wasn’t sorry if looks amazing to be fair. Fabulous addition to my garage bar.

January 12, 2026
Rated 5 out of 5 stars

When ordered there was communication to…

When ordered there was communication to say that it would not arrive before Christmas. I was okay with that as it was not a present. Goods arrived today and had full update of when it was going to be delivered so very happy. Love the product as well. Great company to deal with.

January 7, 2026

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