Black Sheep Interiors Reviews 166

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often describing them as unique and well worth the money. Many people highlight the fantastic service, noting the helpfulness of the staff and the efficiency of the delivery process, which is often described as quick and well-communicated. However, some customers experienced issues with their orders, including items arriving damaged or not matching the online description. A few people also reported problems with delivery, such as unexpected delays or insufficient postage being paid, leading to additional charges or non-delivery.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many customers praise the amazing, quirky,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight quick and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and friendliness.... See more

Quality

People report positive experiences with quality. Many customers praise the outstanding quality of items, such... See more

Order

Customers had ambiguous experiences with their orders. While some reviewers praised the outstanding quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

Amazing products so unique and at good prices highly recommend anyone looking for something classy but different to visit their website . Service is also great.

Rated 5 out of 5 stars

The quality of the pieces I ordered were outstanding. Delivery was quick and painless. When they all arrived one of the smaller pieces had been damaged in transit. I got in touch and provided picture... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Updated when order was in. Delivered on time, lifting item to where it was needed. Unwrapping item and taking rubbish away with them. Absolutely fantastic... See more


Company details

  1. Furniture Store
  2. Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When ordered there was communication to…

When ordered there was communication to say that it would not arrive before Christmas. I was okay with that as it was not a present. Goods arrived today and had full update of when it was going to be delivered so very happy. Love the product as well. Great company to deal with.

January 7, 2026
Rated 1 out of 5 stars

Over priced cheap quality cups the…

Over priced cheap quality cups the wording on the cups are faded not sharp. The two pink cups again the paint fades at the top of the cup. One cup has a chip I emailed them they asked for a photo then I never got a reply. so in a nutshell overpriced crap you’d pay £1:99 in a shop up Blackpool. I paid £65 for 4 cups that look old and poor quality. They were meant to be Xmas gifts but I wouldn’t have the audacity to give them anyone.

November 28, 2025
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi there, we’re really sorry to hear about this. We’re a small business, and all of our mugs are made here in the UK, supporting local artists, so we take quality very seriously and check each mug carefully before sending it out. Regarding the chip, we did email you to ask whether you’d prefer a refund or a replacement, but we didn’t hear back. Please let us know how you’d like to proceed, and we’ll be more than happy to help.

Rated 2 out of 5 stars

Great company BUT

Great company, Great product however...
The slight sheen silver gray Leopard statue is not a true reflection of the product. Ours arrived and is a darge beige matt colour which really wasnt what we were looking for. They responded to say they were all like that and the manufacturer said its the way they are... If it wasnt such a wonderful little statue it would be going back

October 14, 2025
Rated 5 out of 5 stars

Lovely product, seems like a nice company

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Can’t really fault the service to be honest. Thanks!!

August 26, 2025
Rated 1 out of 5 stars

Frankly I'm quite appalled and angry

Frankly I'm quite appalled and angry. I bought this as a gift, and felt it a little expensive with postage also, but ordered nevertheless.
Then I get a Royal Mail notice to say the sender didn't pay enough postage, and I had to pay an additional £3.20 to receive my parcel.
Not acceptable 😒
Your response was incredibly unhelpful too. I did not know who the parcel was from. Royal Mail leave a card saying insufficient postage. I paid online, and it is not until the parcel arrives and is opened that you become aware who the sender is!

August 6, 2025
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi Susan,
Sorry to hear about this issue. Yes your correct this shouldn't have happened. If you would have contacted us, we would have spoken to royal mail and sorted this issue out for you.

Thanks
Black Sheep Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look