Love Mosaic  Reviews 64

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Had great help and feedback when choosing the mosaic for my needs. I was given advise on suitable adhesive specification and suggested grout colour which was invaluable. Many thanks to Andy for all hi... See more

Company replied

Rated 4 out of 5 stars

Sold us some discontinued tiles at a good price and was wrapped for transport superbly!!! Was worried because they were being delivered on a rainy day and left outside but I need not. Only gripe was t... See more

Company replied

Rated 5 out of 5 stars

I stumbled across their website whilst looking for mosaics. Great service from the start. Great email communication, some of which unfortunately went into spam. But after my email all was well.... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Rapid response to queries. Ordering on a Sunday night, expecting to hear nothing for a few days, to have a reply in 30 minutes. The tiles were shipped, perfectly wrapped, and arri... See more

Company replied

Company details

  1. Tile Store

Written by the company

Whether your mosaic tile style is modern, luxurious, trendy or quirky we’ve got you. We’d love to inspire you with our collection of fave finds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had great help and feedback …

Had great help and feedback when choosing the mosaic for my needs. I was given advise on suitable adhesive specification and suggested grout colour which was invaluable. Many thanks to Andy for all his help.

May 11, 2026
Love Mosaic  logo

Reply from Love Mosaic

Dear Kevin. Thank you for taking the time out to write this positive review, it is greatly appreciated by us. Thank you again. Regards Andy and the LVM team

Rated 5 out of 5 stars

Thoroughly recommend

I ordered two different sets of mosaic tiles from this shop but had a few questions. I rang up and got all the answers and more. Andy was very helpful indeed. They were delivered as promised and I love them. They are unusual and real quality. Very happy.

March 23, 2026
Unprompted review
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Reply from Love Mosaic

Thank you very much for your positive review, it is very much appreciated and we are glad you like the tiles. Kind regards Andy and the Love Mosaic Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Rapid response to queries. Ordering on a Sunday night, expecting to hear nothing for a few days, to have a reply in 30 minutes. The tiles were shipped, perfectly wrapped, and arrived 2 days later.
This is the sort of service I didn't realise existed any more.

March 8, 2026
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Reply from Love Mosaic

Dear Stephanie. Thank you so much for your review. It is very much appreciated. Kind regards, Andy and the LVM Team.

Rated 5 out of 5 stars

Excellent choice and service.

I stumbled across their website whilst looking for mosaics.
Great service from the start. Great email communication, some of which unfortunately went into spam. But after my email all was well. Quick replies.
Arrived on time. Excellent service and communication.
Thanks Andy.

February 12, 2026
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Reply from Love Mosaic

Dear Neil. Thank you for taking the time to write us this review. It is appreciated. Kind regards The LVM Team

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service: good quality product.

December 30, 2025
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Reply from Love Mosaic

Dear Martyn. Happy New Year and thank you for your positive review. Kind regards The Love Mosaic Team

Rated 5 out of 5 stars

Love the tiles and great communication

Love the tiles and great communication. Thanks!

December 29, 2025
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Reply from Love Mosaic

Dear Lisa. Happy New Year to you and thank you very much for taking time out to write us this positive review. Kind regards The Love Mosaic team

Rated 5 out of 5 stars

Amazing products..

Amazing products... beautiful mosaics which you cannot find elsewhere and excellent customer service, thank you!

December 22, 2025
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Reply from Love Mosaic

Dear Davina. Thank you for taking time out to write this positive review. Kind regards The Love Mosaic Team

Rated 2 out of 5 stars

Product was great… what was not great…

Product was great… what was not great was the contact/ after the order was placed, no order acknowledgement, no shipping infor or details on when it would be shipped. The only reference was that a payment had been taken, which provided an order number . It was so bad i thought I’d been scammed!

November 30, 2025
Rated 5 out of 5 stars

Excellent customer service

This is the 2nd time ordering. Decided to slightly change our project, couldn’t find my original order so I emailed for help. Within a day I received the info I needed from Andy. Order placed and received in three days. Project nearly finished.
Now that’s excellent customer service

December 10, 2025
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Reply from Love Mosaic

Dear Dorothy. Thank you for taking the time out to write this positive review, it is greatly appreciated by The Love Mosaic Team.

Rated 4 out of 5 stars

Sold us some discontinued tiles at a…

Sold us some discontinued tiles at a good price and was wrapped for transport superbly!!! Was worried because they were being delivered on a rainy day and left outside but I need not. Only gripe was the order got lost in the system so had to wait slightly longer but thankfully wasn’t starting my project straight away so didn’t bother me. Great communication throughout

December 3, 2025
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Reply from Love Mosaic

Dear Lloyd. Thank you for taking the time out to write us this review. Glad everything worked out well, as I am sure you understand we are reliant on the third party couriers so certain things are outside of our control. Kind regards The Love Mosaic Team.

Rated 5 out of 5 stars

Absolutely fantastic little company

Absolutely fantastic little company. A real joy to find someone willing to go the extra mile to be helpful.

November 10, 2025
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Reply from Love Mosaic

Dear Glynn. Thank you so much for your positive review. It is appreciated by the Team here at Love Mosaic. Kind regards

Rated 5 out of 5 stars

Excellent product and customer service from product…

Excellent customer service from product knowledge to great assistance with shipping. Beautiful product too! Thank you for your kind professionalism. Regards, a very content customer! Would highly recommend

November 13, 2025
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Reply from Love Mosaic

Dear Veronique. Thank you for taking the time out to write us this positive review. It is appreciated. Kind regards The Love Mosaic Team

Rated 5 out of 5 stars

10 out of 10 for customer service

Andy expedited some tiles to me which arrived the next day. So nice to be able to speak to this company on the phone. Excellent customer service. Would highly recommend

November 10, 2025
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Reply from Love Mosaic

Dear Cathanne. Thank you for taking the time out to write us this positive review. It is appreciated here by the Love Mosaic Team.

Rated 5 out of 5 stars

Efficient service

Efficient service, prompt delivery

August 18, 2025
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Reply from Love Mosaic

Dear Ruth. Thank you for your nice review, it is appreciated by the LM team here. Kind regards

Rated 5 out of 5 stars

No problem with anything

No problem with anything. Delivery and item exactly as described

July 4, 2025
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Reply from Love Mosaic

Dear Andy. Thank you so much for taking the time out to write us this review. It is appreciated. Regards The LM Team

Rated 5 out of 5 stars

Trustworthy and fast

wide range of products and very fast delivery

July 4, 2025
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Reply from Love Mosaic

Thank you so much for taking the time out to write us this favourable review. It is greatly appreciated. Kind regards the LM Team

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