LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. I Ordered this for a holy communion Gift very last minute.I messages explaining how important it was with very little hope nit could be done in time and in 2 days it was engraved and dispatched. Gift arrived beautifully gift wrapped and was so happy with this gift thank you Guys amazing job

July 5, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Jennie, thank you for your fab review, we genuinely do appreciate it. We are so pleased you loved your gift and were happy with our service. We look forward to seeing you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

I have used your site on numerous times and never disappointed

I have used your site on numerous occasions and so have many of my friends. I always find the process easy. I have ordered a gift for someone from work who is Retiring this month. I put the wording in the space and asked my husband to check it, he didnt and there was a spelling mistake. I had a proper panic, BUT Trish who responded to my email, came straight back to me and rectified the problem for me. Trish was helpful and efficient thank you, looking forward to many more shopping experiences with you

July 5, 2021
Unprompted review
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Reply from LoveMyGifts

Hi There, thank you so much for your very kind review, we honestly do appreciate it. We are so pleased we were able to help and will pass your lovely comments on to Trish who will be so pleased. We do hope to see you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

This was a great gift

This was a great gift, Ibadan small problem with my original order, however was sorted super quick. I was very happy with the service I received and would highly recommend this company.

July 3, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Louisa, thank you for your very kind review, we really do appreciate it. Our Personalised Prosecco Four Prosecco flute Holder & Bottle Butler really is a special personalised gift and we are so pleased you loved your purchase and our service. We do hope to see you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Lovely gifts with very helpful support team

I received my order of a personalised pendant today (well within the expected delivery time) and am so pleased with item. On ordering I made a mistake on the personalised message and contacted the customer support team to see if this could be changed. Louise from the support team responded promptly to my enquiry, was very helpful and kindly made the necessary amendments to my order. Thank you so much. I will definitely order from love my gifts again!! 😊

June 28, 2021
Unprompted review
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Reply from LoveMyGifts

Hello Mrs Brooks, thank you for your fab 5 star review, we genuinely do appreciate it. Our Personalised Cross Stainless Steel Dog Tag Necklace really is a great personalised gift and we are so pleased you were happy with our service. We will pass your kind comments on to Louise who will be very happy. We do hope to see you again at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, arrived much earlier than expected. The personalised First Holy Communion Bible is beyond what I hoped for, I did communicate via email and got a very quick positive response. I would have no worries recommending Love My Gifts.

June 25, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Angela, thank you for your very kind review, it really is appreciated. We are so pleased you loved your Personalised Silver Companion Holy Bible and were happy with our service. We look forward to welcoming you back to Love My Gifts soon. Have a lovely weekend & thank you again, Brit.

Rated 3 out of 5 stars

Only thing for me was it was hard work…

Only thing for me was it was hard work to pay for goods, I had to to resubmit 3 times B4 money went through

June 25, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Ray, sorry for the issue you had making payment. I can confirm the website payment system is running normally and we haven't had any reports from any other customers of any issues. Please do contact us if you require any assistance and thank you for your order. Thank you, Megan.

Rated 5 out of 5 stars

This company did not disappoint

This company did not disappoint! First of many orders for me, the trinket box I ordered was beautiful! I had accidentally typed the name wrong and sent an email asking them to change it, I didn’t get a response so I guess I settled with the fact that the trinket would have the mispelt name… BUT they actually read it and fixed it before posting it out for next day delivery!!! I opened it and was so happy to see this. You should be proud of such a wonderful company with great customer service!

June 24, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Simran, thank you for your fab review, we honestly do appreciate it. Our Personalised First Holy Communion Box & Cross Necklace Set is a great personalised gift and we are so pleased you were happy with our customer service. We do hope you visit us again soon at Love My Gifts. Thank you, Megan.

Rated 5 out of 5 stars

I ordered (and received) a personalised…

I ordered (and received) a personalised slate clock. I loved it but unfortunately the hand stuck at a quarter to the hour. I contacted Love My Gift and within a couple of days the replacement clock arrived. No fuss, no quibble - and the replacement clock works perfectly! I’m very impressed both with the product and after sales service. Excellent all round!

June 23, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Lesley, thank you for your very kind review, we really do appreciate it. Our Personalised Moments Slate Clock really is a lovely personalised gift and we are so pleased we were able to resolve your problem. We do hope to see you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Great service

Great service, highly recommended

June 11, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Gemma, thank you for your fab 5 star review. We are so pleased you loved your personalised gifts and do hope to see you again soon. Thank you, Brit.

Rated 5 out of 5 stars

Personalised, Man City Mug, with broken handle!Broken

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously got broken as the box was damaged!Replacement ordered & on its way! No quibbles, what so ever!Excellent result,& l had a luvly laugh with a luvly lady!Well Done,Louise.Xx

June 10, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Trish, thank you for your lovely reply! We are so pleased you are happy with our support, we will pass on your fantastic comments to Louise on Monday, she will be thrilled! Thank you again Trish.
Hi Trish, please accept our apologies! I can see one of my colleagues is dealing with this for you to organise a replacement. If you need any further assistance, please do email our support team and they can help. Thank you, Trish.

Rated 4 out of 5 stars

Good customer support

Placed an order for a personalised football mug. It was packaged well and came within the time stated. However, the quality was not up to scratch, image was faint and not sharp enough.
Someone from customer support got in touch and rectified the issue by sending me a replacement mug. I'm happy with the quality and the quick response. Thank you!

June 9, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Kiki. thank you for taking time to provide your review, we are sorry to hear you were not completely satisfied with your purchase. Please could you email our support team or edit your review above with your order number so we can look into this for you. Thank you, Trish.

Rated 5 out of 5 stars

Beautiful Vase, Boxed and Really Well Packed.

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought the Ruby or Gold stones were only for 40/50 Anniversaries. My money was returned as they were out of stock and then I spotted a chart that gave Ruby as the alternative stone for 15 years. (who knew?) The vase came in a box and was really well packed, cheaper too than my original choice that couldn’t deliver until too late.

June 3, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Cheryl, thank you for your fab 5 star review. Our Personalised Large Ruby Heart Vase With Swarovski Elements really is a great personalised gift and we are so pleased you were happy with your purchase. We do hope to see you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Outstanding customer service

I've used this site many times. Lovely personalised gifts.
Only had a small problem once and it was dealt with very quickly and efficiently.
Customer service is great, Louise deserves a special mention, a great example of 5 star service.

May 13, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Natalie, thank you for your very kind review, we really do appreciate it. We are so pleased you love our personalised products and are happy with our support. We will pass your lovely comments on to Louise who will be thrilled. We look forward to seeing you again at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Ice bucket

Hi all I purchased an amazing gift (the engraved ice bucket)for partners 50th birthday it looks absolutely brilliant and exactly how it looks on the pictures in the brochure,thank you Louise your service and products are 1st class

May 12, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Mark, thank you for your very kind review, we genuinely do appreciate it. Our Personalised Decorative Stainless Steel Ice Bucket really is a special personalised gift and we are so pleased you loved it. We will pass on your lovely comments to Louise who will be thrilled. Thank you again, Trish.

Rated 5 out of 5 stars

Excellent service by the support team

Excellent service by the support team. I realised I’d made a mistake on a personalised item shortly after placing an order and they quickly sorted it for me with no hassle. Always use them for personalised gifts, great company

May 12, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi There, thank you for your fab 5 star review, we really do appreciate it. We are so pleased you loved your gifts and our service and we look forward to seeing you again soon. Thank you, Trish.

Rated 5 out of 5 stars

Fabulous products amazing quality- will…

Fabulous products amazing quality- will be definitely buying again soon 😍

May 8, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi Netty, thank you for your kind review, we honestly do appreciate you taking time to leave a review. Our Personalised Swarovski Element Heart Vase really is a lovely personalised gift and we do look forward to seeing you again soon. Thank you, Louise.

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service - arrived days before it should have - beautifully engraved Will definitely order from you again

May 5, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Sandra, thank you for your very kind review, we really do appreciate it. We are so pleased you loved your gift and were happy with our service. We do look forward to seeing you again soon at Love My Gifts. Thank you, Megan.

Rated 5 out of 5 stars

Great and really helpful service

Great and really helpful customer service

May 2, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Henry, thank you for your fab 5 star review. We are pleased you were happy with our service and look forward to seeing you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Pulled out all the stops

I ordered 4 gifts to be delivered together to my friends address who was meeting with her family for the first time in a while, it was important that the gifts arrived on a specific day so the family could enjoy them all together. Love my gifts were brilliant in ensuring they arrived on the correct day given that I hadn’t really given them much notice, they pulled out all the stops. Fantastic service

May 1, 2021
Unprompted review
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Reply from LoveMyGifts

Hi Tracey, thank you for your fab review, we honestly do appreciate it. We are so pleased you loved your gifts and were happy with our service. Thank you again and we look forward to seeing you again soon at Love My Gifts. Thank you, Brit.

Rated 5 out of 5 stars

Excellent Customer Service

Super customer service, I had placed an order in the evening and mistakenly entered my delivery address incorrectly. I sent an email and first thing in the morning Louise had sorted it all out for me!

April 28, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi Cory, thank you for your fab review, we really do appreciate it. We hope you love our Personalised Gardening Metal Sign, it really is a lovely personalised gift. We are so pleased you were happy with our service and will pass your kind comments on to Louise. Thank you again, Brit.

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