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Lovemypup Reviews 

207
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The agent responds quickly, I only hope that by the end of the cancellation everything will be as agreed so that I am not forced to react in the way that the law requires. If all goes as promised, the... See more

Rated 5 out of 5 stars

Do not trust this company. Fraud nothing else after 6 months of ripping me off and messing with the bank to block them from taking money for nothing they contact me saying they will refund me if I gi... See more

Rated 3 out of 5 stars

SCAAAAAMMMMM!!!!!!! I am grateful that Petfun4you already reached out and tried to negotiate for what they did but I never heard anything from this! If I am not mistaken this is like a sister accou... See more

Rated 5 out of 5 stars

Despite the fact that im not familiar fith their products, I can assure that support works really well. They write back really quickly comparing to other companies and its a human who helps you, not a... See more

Contact info

4.2

Great

TrustScore 4 out of 5

207 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(207)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Lovemypup is FRAUD

Advertising goods they don't sell to sign you up to a subscription service hidden in their terms and conditions and then charge your card again and again. Customer service no help. Will not refund stolen money. Avoid.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Do not trust this company scam

Do not trust this company. Fraud nothing else after 6 months of ripping me off and messing with the bank to block them from taking money for nothing they contact me saying they will refund me if I give a good review I tell them I will after the refund but oh no first we need review so i give them 5 stars as a scam company.

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

Its a fckn scammer company

Its a fckn scammer company. They made a fake account w my daughters email and get her card datas from swhere. We just realized that they made a subscription and charged her card. The only solution was to block the card and inquir a new one.

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SITE!!

AVOID THIS SITE!!
All bad! Soooo bad!!
No request to your questions or emails.
No help if you have a problem on their site
Nooo nothing

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Beware: Unauthorized Subscriptions and Blackmail for Positive Reviews

I am appalled by the unscrupulous behavior of this company. Without my permission, they signed me up for a subscription, which was already a major red flag. When I attempted to cancel this unauthorized subscription and requested a refund, they had the audacity to demand that I leave a positive review on Trustpilot. They explicitly instructed me to give them a 4 or 5-star rating and to avoid mentioning the refund or cancellation. This is blatant blackmail and a grossly unethical practice. No reputable company should engage in such deceitful tactics. Avoid this company at all costs!

July 14, 2024
Unprompted review
Lovemypup logo

Reply from Lovemypup

Hi Anis,
We apologize for any frustration and inconvenience you've experienced and I want to assure you that we take them seriously.

I would like to clarify that we do not engage in deceptive practices.

Our system usually creates an account only after a user signs up and completes registration upon accepting the terms and conditions.

We are committed to investigating this matter thoroughly and resolving it to your satisfaction.

Please reach out to us via email: support@lovemypup.club with more details to further assist you.

Thank you for bringing this to our attention.

Best regards,
Josh

Rated 5 out of 5 stars

Good Support

I had a phone call off Claire explaining the situation that had occurred. She sorted everything out for me. I'm happy with the outcome

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

I was contacted by Jeremy from the…

I was contacted by Jeremy from the company who assured me that finally my money for the membership I never agreed to, will be returned to me in the next 5-7 working days, so I hope that will be the case and I can finally put this all behind me. Thank you for your help Jeremy

July 8, 2024
Unprompted review

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