Love Teeth Dental Reviews 

958
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Love Teeth at the Prestwich Practice. Well Illana "The Owner" was down-right rude to me on two occasions. One occasion she went into a strop in the surgery when I disagreed with her. On another occ... See more

Rated 5 out of 5 stars

For anyone who's scared of dentists come here! Everyone here is so friendly, welcoming and professional. Dr Michal is amazing. I've been seeing him for a few months now for Invisalign treatment, he ta... See more

Rated 5 out of 5 stars

From start to finish shiv has been outstanding, quality of work is on another level. Attention to detail second to none! Anything I was unsure with or question along the way he fully explaine... See more

Rated 5 out of 5 stars

Having recently moved to the area and my daughter needing some help with being in pain with a sharp point on her tooth, we walked into the beautifully aesthetic, clean and welcoming New Malden love te... See more

Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Pediatric Dentist
  6. Teeth Whitening Service

Written by the company

Spread over six accessible locations across the county, Surrey’s Love Teeth is your one-stop smile destination. We love it when you smile. We want you to spend more time doing the things that make you happy and less time in the dentist’s chair. That’s why we provide long-lasting, restorative dentistry guided by the philosophy that prevention is always better than cure. You’ll find all the family-friendly dental essentials offered alongside stunning cosmetic treatments led by pioneering cosmetic superstar Dr Kunal ‘KP’ Patel.


Contact info

4.2

Great

TrustScore 4 out of 5

958 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(958)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Dental Practice

Would highly recommend Dr KP and his team for an excellent, efficient and professional service.
Love Teeth is a family friendly practice that never fails to deliver.
Very happy with the Invisalign and whitening end results as well as other routine appointments.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you much Love Teeth Sutton :)

Thank you much Love Teeth Sutton for the best dentist experience ever! I have always been so nervous but visiting here has completely changed my views on the dentist! I look forward to returning thank you to the lovely receptionist as well made me feel at ease as soon as I walked in the door! :)

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best dentist in the area

Best dentist in the area! Love everything about this clinic, from the receptionists, to the dentists & modern clinics.
I have always been terrified of the dentist until Love Teeth changed my opinion!

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed very poor service don’t give clear info. definitely some more customer service training needed and take responsibility and know how to take constructive feedback

Wow ..what an awful customer service.
I can not simply believe that business that claims to have high standard treats customers like this. Not only they set up expectations and requirements that they can not follow themselves but receptionists through their own lack of knowledge getting very defensive disrespectful and rude. When passed feedback to the owner he was just arrogant and rude and it’s absolutely shocking behaviour believing that he is entitled to do anything he likes as he is the owner. He is trying to cover for himself not even acknowledging or trying to understand what really happed on both sides. On top of that today string of emails is being send to my wife by him in which he is very unprofessional and arrogant that’s clearly showed he is taking it too personal and in my opinion it’s harassment already. We have all the rights to leave honest opinions and share our experience like everyone else.

I have visited different practices in the past and never heard or see such bad customer service.
I would never recommend “Love Teeth Sutton” practice to anyone.

Reply:
I been in your clinic personally and I witnessed all the things so just because I didn’t sign up for anything with you obviously I am not a patient there luckily and never will be but I am entitled to share my views, opinions and experience. I believe there are some people out there that finally would relate to it…. You clearly finding hard to accept that somebody is sharing a genuine opinion and it’s not positive one cos you don’t definitely provide good service and you seem rather sugar coat it.

January 31, 2024
Unprompted review
Love Teeth Dental logo

Reply from Love Teeth Dental

You are not a patient at the clinic. Please don’t place false reviews. Thank You

Rated 1 out of 5 stars

The owner Mr. Kunal Patel Unprofessional disrespectful human being absolutely Awful experience ever been even treatned by Kerry the Receptionist Disgusting No words dont deserve even 1**

Ive had the most horrible disgraceful and very disappointing customer service ever by apparently the owner of the all "Love teeth chain" Mr.Khunal Patel...very much unprofessional very rude and disrespectful human being.....Not even talking about Kerry the receptionist she was absolutely another level of unprofessional disrespectful has a attitude problem been even threatened by her...its horrifying absolutely no words..dont deserve even 1 *

Lack of basic customer service and dont deliver what theyve said it ..you have to follow up urself and when you do ..wow so much of a attitude and exaggeration the drama its so unnecessary
and UNPROFESSIONAL its HORRIBLE

"Love teeth" Sutton
Definitely dont recommend at all

Reply:
Demanding it never was the case at all youve failed to provide the correct info. And youve faild to deliver so you have to take full responsibility for your poor actions, not to get defensive and blaming others ....

You were indeed very quick to judge without even finding out the other side of the story...clearly got one sided story.

I know i definitely wont come back and definitely wont recommend your Love teeth clinic to anyone...there is many more decent places where people be treated respectfully and professionally

You you must be thinking very big about yourself that if you r the owner you can treat people like that...SHAME ON YOU ABSOLUTELY DISGRACE

January 31, 2024
Unprompted review
Love Teeth Dental logo

Reply from Love Teeth Dental

Thank you for sharing your experience. We appreciate your feedback. It's important to note that your initial request for an orthodontic prescription within 6 hours presented a unique challenge. Despite this, our team worked diligently to plan and create the prescription within 48 hours, which still aligns well with the industry standard of 7 days.
We prioritise professionalism and respect within our team, and we regret any perception of rudeness during your interaction. Understanding the urgency of your request, we strive to balance efficiency with the quality of service.
We acknowledge that our services might not have fully met your specific demands, and we encourage you to explore alternative options that better suit your timeline.
We wish you success in finding a treatment provider that aligns more closely with your expectations. If you have any further concerns, please feel free to reach out.

Rated 5 out of 5 stars

Excellent work by Dr. Sharma

Had an old filing replaced and crowned by Dr. Sharma. Really first class dentistry from him, everything explained, no fuss, no discomfort, no worries. This is an excellent dental practice and he's a great addition to the team.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Cracked Tooth

Visited Love Dental Practice as my tooth had cracked off - Dr Shiv did a brilliant job of fixing the problem - only a temporary measure as I will need an implant - Donna his assistant put me at ease as I am quite nervous at dentists - would recommend Love Teeth as they are very reliable and trustworthy. Ann Gardner

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Dr.KP
Dr Kunal

very happy with Invisalign treatment”
Customer service the best
Beautiful looking clinic
Price is best value for money
TV on ceiling is the best distraction during treatment
Dr.KP’s smile makeover was easy and expertly done. Felt relaxed.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

Cancelled Appt

I had an appointment with this practice on a Monday, was sick over the Sunday and was unable to attend,
Called monday morning to reschedule and they penalised me with loss of deposit because i was ill.
I understand they need notice but how could i call them on a sunday when they are closed.
I will be taking my business elsewhere from now on.

July 10, 2023
Unprompted review
Love Teeth Dental logo

Reply from Love Teeth Dental

Sorry about this. The situation has since been resolved. Thanks

Rated 5 out of 5 stars

Great service!!

Great service - Rohan is very talented and done a great job. Ladies on the desk are very helpful and polite.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely dental practice

Lovely dental practice; I would highly recommend. Staff are so polite and professional.
Treatment was explained to me in detail, and I was left, un-pressured to make my decision on the given options.
On the day of treatment, I was given time to get comfortable and ready for my treatment (I’m a nervous patient). The calming surroundings helped, and the dentist, Dr. Caroline Daoud, was extremely professional.
The end result was worth everything; I was amazed with the result.
Thank you Love Teeth and especially Dr Daoud!!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

I was a new patient

I was a new patient, and everyone in the office was so professional. Dentist was knowledgeable and very informative. The entire office was very up-to-date with modern equipment and it has such a pleasant environment. Dr Parth really loves what he does. I had a great experience and will be coming back regularly. One of the best!!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

The best Dental Care I have…

The best Dental Care I have experienced. Professional, courteous,very welcoming and friendly staff made me feel like family... Dr Caroline was very nice and informative.. she explained all the treatment and lots of experience. I definitely recommend for all your dental needs .

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Love Teeth Dental

My personal experience at Love Teeth Dental with Dr Shivam was absolutely incredible. He exceeded all my expectations and I am over the moon with my results. Dr Shivam not only transformed my smile, but also has made me more confident than ever. I highly recommend Love Teeth Dental to anyone in need of dental care.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

I had an unparalleled dental experience…

I had an unparalleled dental experience with Taha who was my hygienist at Love Teeth Clinic. His professionalism, extensive knowledge, and reassuring demeanor transformed what could have been a nerve-wracking visit into a comfortable and educational encounter. His gentle yet effective techniques, made me feel entirely at ease. Highly recommend Taha for anyone seeking top-notch, comprehensive dental care.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Best clinic in Surrey

Best clinic in Surrey! I've been struggling with my teeth for years. Was considering going to Turkey but decided to have a free consult at Love Teeth.
I went for my appointment to Stonecot and the dentist was very professional and informative. He felt that my case is difficult and after explaining the amount of prep and long-term risks of having my teeth sorted abroad he then referred me to the owner Dr KP who has been amazing! Great communication between dentists, I felt like my case was planned in the background before I even decided to go ahead. They place so much effort to give you the perfect teeth. They truly love teeth!
The treatment has been completed now and..... I'm over the moon! I love the new me, and can't stop smiling. Thank you so so much for all the help and professionalism

June 2, 2023
Unprompted review

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