LoveTooTrue Reviews 

ordered from here before and had no problems.

this time an item i bought was out of stock and was offered a swap or store credit. after that i heard nothing back from the company since despite contacting them three different times and ways.

I sent a request to have my order cancelled due to all this but this was also not responded to.

I just want someone to respond to my enquiries and have my order cancelled and refunded

Everything about my experience is bad. Im only giving 2 stars because the design was cute.

I ordered a skirt and it took ages to arrive, which would've been fine for me if the product wasn't a huge disappointment. The skirt was way too large on me even though I followed the measurements.

It is super expensive, most countries have to pay customs for it because it comes from the UK and she doesn't even refund the original shipping and also you gotta pay the shipping to send back (and again is in the UK, so shipping is more expensive). Its not even legal according to UK law to not refund original shipping, but ok. So now I'm stuck with a 60 (skirt price+customs+shipping) euro skirt that doesn't fit me

I love the clothes they're great and the quality is nice, the only downside is the price point. And i also wish they did more of a variety of skirts and tops.

Good shopping experience, however the material is pretty thin so the skirt doesn't stay down too well in a gust, and single stitching on the clothing, very cute clothes though! Great in the sale but wouldn't pay full price for the quality

I discovered LoveTooTrue in early 2020 and absolutely loved them. I had a skirt and a couple of pairs of trousers from around this time that I was fond of and wore to death. Around this same time I borrowed a pair of their pinstripe trousers from a friend and, having really liked them, I recently decided to buy myself a pair of the "exact same" trousers. Only to receive them and be appalled at how downhill the quality of their products has gone. What was previously made of a thick, seemingly quality material is now made of material that is shiny, thin and cheap-looking; more like what one would expect from Shein (Unfortunate as I consciously try to support small / slow-fashion brands instead of enormous scale fast-fashion). The new button closure is cheap and rattles around. Even the "LTT" patch looks much worse than before. Unfortunately I'd left it too long to return these within the 30 day returns period (oops), and now I'm left with trousers I'm too embarrassed to wear due to how bad they look and feel.
This is the biggest disappointment I've faced with LTT, but I have had smaller gripes with the quality of the materials, stitching and fasteners used to produce their garments in the year or so leading up to this.
I'm sad to say this as I really did love LTT, but I can't say I'll be buying their products again - unless things change for the better.

Wish I had read the reviews before purchasing. Ordered an item as I had seen it on an 'influencer' and wanted similar for an event that was coming up. Ordered and paid for the next day delivery, to then get an email telling me it'll be posted within 7 days, still haven't received the item. Absolutely pointless and a waste of time having next day delivery as an option as it is decieving. You can't see this on the website unless you go searching for the delivery information. Wouldn't of bothered ordering if I had known. They only accept returns for store credit, not refunds. Avoid if you can, you can probably get similar from other stores, as someone else has stated these items are possibly dropshipped!

My favorite brand of clothes!!! Love all the trousers, they are my ultimate favorite pants!!

I have ordered from this website about three times now and I have always had a great experience. The orders are usually dispatched after a week, which the confirmation email indicates. The delivery is very quick after dispatch and the packaging is also very nice and sturdy. I have never had any issues with my orders so I would definitely recommend this website. Plus the pieces are amazing :)

Sizing guide is super off. Items listed as medium and large do not accommodate anyone with any type of curvy shape. I have 36DD breasts and a 29 inch waist and wear a medium or large in most brands. The boob area was tight, arms were tight. I even ordered a product listed as uk size 6 to 12 and couldn’t even fit my head in the head hole! Not only that but when I commented on their Instagram post about how inaccurate their sizing guide is, they deleted my comment. I’m not surprised that their sizes are not actually reflective of size inclusivity given that all their social media posts consist of very petite and slender models. Really disappointing for a “small business” which also sources everything from China as well it seems.

Recently had to return my order of the pinstripe pants because I honestly didn’t expect the quality to be so poor, which I noticed as soon as I opened the parcel. From the hardware, stitching and the material, the quality just felt and looked so different to my other LTT items (which I have loved).

The sizing also just didn’t seem right, the fit was not great but benefit of the doubt maybe it was the style? I think the quality has gone way down hill ever since the introduction of the many other styles, beyond the pants/skirts. I paid international shipping to return these as I couldn’t bear to sell them on, I didn’t want to burden anyone else with these.

Customer service is also not great, had tried to cancel a previous order because I was unsure on sizing and wasn’t able to.

Old customers, I’d caution on coming back to LTT and new customers, if quality in a garment is something you value, also stay away. I wish I had the read reviews before purchasing again with LTT

Absolutely awful sizing, I heard it ran small, so I bought a size up, it was still two sizes too small, do NOT buy from here unless you're shaped like a child.

I appreciate being a small business means delays but I paid for 48hr shipping but my order wasn’t even posted out for a week and even when I contacted them for help no one responded to me

I'm still waiting for items to be shipped from mid February. I complained, heard nothing, then suddenly it was "shipped". I've been tracking this shipment for...11 days and it hasn't even been handed to royal mail. I've ever received a response to the complaint. I thought I'd give the benefit of the doubt for the sizing as maybe it was odd, but now I'm seeing other reviews I'm not at all excited to see how awful these new items will fit me.

My 2 jumpers came faulty with holes in the knit, I can’t even wear them or it will just fall apart…
The only non faulty item doesn't have any label on it: what it the size, the fabric, how do I take care of it? Even dropshipping articles have labels...

I ordered two weeks ago and still haven’t received anything. I don’t even think my order has been dispatched.

I have a few pairs of their trousers and I really love their old quality, they ran small but they were nice, thick and sturdy. Just ordered one of their newest pairs and the quality is a disappointment. Really thin and flimsy, not worth the 40€ I paid. I like the blouse that I ordered though.

Products are amazing and great quality and comfy

I will make another review because In the last review I gave 5 stars. I made another order. The last order took a long time to arrive and I thought it was because of the winter holidays (chrismas, new year etc) and i liked the product. So i gaved 5 stars, But now it’s imposible. The order is in transmit at royal mail for 33 days. it's taking way too long and I'm running out of patience

I was super excited to buy from this brand because a few people I follow on Instagram regularly wear LoveTooTrue items and the quality and fit of their trousers looked great!

I ended up buying two pairs of trousers, two of the blazers and a skirt in two separate orders as the one set came in stock the day after my 1st purchase.

Was extremely disappointed when my 1st pair of trousers, blazer and the skirt arrived. The fabric is SO thin and the stitching is absolutely atrocious. Uneven and flimsy. The shape and fit was good and sizing was fine, but I basically got Shein quality items for double the price.
The items are NOT worth the price.

They still haven't even shipped the other pair of trousers and blazer despite being ordered within 3 days of each other and the 1st order arrived in 3 weeks.

Apparently LoveTooTrue used to have good quality trousers but I wouldn't reccomend buying from them unless you want to be ripped off

Haven't even bothered with a refund because they only give you store credit.