We found Loving London Apartments to be thoroughly professional in every respect. Their communication was excellent and they kept us informed at every stage. They organised a key meet and greet servic... See more
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Wonderful website, clear and easy to use -- the only thing I found kind of annoying was the amount of time they'd hold your booking for. At one point, I received an "Expiration" email after only an ho... See more
AS I STATED YOUR UNIT #9000 WHICH I LIVED IN NOT YOU AS YOU ARE IN THE UK IS APPALLING AND UNACCEPTABLE, YET YOU ARE DEFENDING IT. SHAME ON YOU! I PAID $1,400 US DOLLARS MONEY I SAVED AND A VACATION I... See more
Company replied
2 Apartments cancelled TWICE prior to our holiday. Upon their recommendation and what was left with only 6 weeks to go until our trip we booked the Prince Charles (accepted confirmation by Lovin... See more
Company replied
Company details
Information provided by various external sources
Loving Apartments provides a simple online booking process for apartment rentals in Europe. Our clear pricing, honest descriptions, photos, and secure booking process gives our customers confidence in their choice, whether it be for business or leisure travel. Choose from thousands of stylish apartments in popular city break destinations, including London, Barcelona, Amsterdam, Paris, Prague, Madrid and many more. All hand-picked by our team, our apartments are selected for their quality, value for money, location, décor, and facilities. Our 24/7 available service ensures you will always have a friendly voice available to you - before, during and after your stay with Loving Apartments.
Contact info
Coworking Bath - The Guild, Guildhall, High Street, BA1 5EB, Bath, United Kingdom
- +44 203 150 0475
- kateh66@hotmail.com
- lovingapartments.com
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Great apartments, great website!
Great website - very easy to search for properites, and very easy to see if they are available when you want them. I also used the 24hour reservation facility, while I checked with all my friends that they were happy with the place I'd chosen. The staff were friendly and helpful, and returned my calls and emails very promptly adn politely.
Excellent service!
February 16, 2012
Unprompted review
First class booking service
The website is extremely user friendly with some great photos,The booking process was very smooth and easy. The apartment was confirmed within 4 hours of my request and all information was clear. I then sent an email which was answered in just over 2 hours.
If only all service was like this!
February 16, 2012
Unprompted review
Excellent
The website is very clear and easy to read. Full descriptions of the apartments with all information required.And once selected, the booking was confirmed immediately
February 16, 2012
Unprompted review
Efficient but a little impersonal
Upon confirmation, it was revelaed that the key pick-up is from a different location not very close to the actual apartment. This is inconvenient and was not diosclosed at any stage of the booking process until final confirmation.
February 16, 2012
Unprompted review
Reply from Loving Apartments
Dear Suprio, thank you very much for taking the time to review your experience of Loving Apartments. We do strive to always give the appropriate information required when booking an apartment, in regards to any additional apartment charges, or check-in information. The alternative check in address for apartment ref: 4215 is stated in the 'Additional Booking Conditions' section of the description page. We do hope that you have an enjoyable trip to Prague. Thanks again.
Excellent service, inmediate answer
This is the second time we book an apartment with them. Strongly recommend.
February 16, 2012
Unprompted review
One of the better organizations
Good selection of properties. Poor sometimes misleading map and location system. Efficiently run.
February 16, 2012
Unprompted review
Reply from Loving Apartments
Dear Mark, thank you for reviewing Loving Apartments. We appreciate any feedback in regards to the accuracy of our online mapping system, and regret to hear that you experienced issues using this feature. If you are able to provide some information on any inaccuracies you encountered we can investigate this, as we are always happy to look at ways to improve our service for our valued customers.
so far, so good! :)
I had a problem with the link for making a Loving Apartment booking - so I emailed them for help. Sara called me, long distance, that very evening to make the booking over the phone with me!! Very impressive. Sara spoke very good english and was very helpful - I feel very comfortable with having made my booking and paid my deposit with Loving Apartments, and am quite confidant at this point that my arrival and check-in will run smoothly and without any problems when I get there.....
February 16, 2012
Unprompted review
The booking process was straightforward and secure.
The website is one of the better ones I have used when looking for rental apartments. I did telephone and ask why the lounge furniture in the 3 bedroom apartment I wanted to rent did not accommodate 6 people. I received no answer, which indicates there maybe a lack of customer service. We shall see when we actually stay in the apartment.
February 15, 2012
Unprompted review
Reply from Loving Apartments
Dear Gregory, thank you for taking the time to review Loving Apartments. After investigating this query it seems that one of our representatives Sara did give you a call back and left a voicemail. She explained that the lounge furniture configurations in an apartment tend to accommodate the number of guests that the apartment sleeps comfortably in the bedrooms, which in this case, is 4. There is then a selection of chairs dotted around the apartment that can be used for the additional guests staying on the sofa bed. I hope this answers your query, but please do get in touch if you require any further information. Thank you
It was easy to make my booking.
I haven't stayed yet, but am feeling confident after the efficiency of the booking process.
February 15, 2012
Unprompted review
Fast and easy reservation/booking process.
The process was quick and timely and completed in one day without any hitches at all. Would highly recommend.
February 15, 2012
Unprompted review
Stress Free
My husband and I (senior citizens) have previously used the services of Loving Apartments. Any apprehension we may have had was quickly erased. All our questions, no matter how frequent or trivial, were answered to our satisfaction. The experience contributed most positively to our successful holiday.
February 15, 2012
Unprompted review
A superb option for visiting a new city!
The Loving Apartments team provide prompt information and confirmations and the process is problem free. The greeter system is great. I wouldn't hesitate to use them in any city where they have available apartments, but my experience has just been in Amsterdam.
February 15, 2012
Unprompted review
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