Lowe & Sons is a lovely shop, exuding quality and expertise. The staff are friendly, approachable, practical, down-to-earth, skilful and very helpful. Gold repairs are never cheap but they did a good... See more
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Review summary
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This is a gem of a jewellers tucked away in the Rows of Chester. A real old-fashioned, traditional shop run by very professional, helpful and welcoming staff. It is always a pleasure to shop here an... See more
Company replied
Fabulous shop - worth going I just to see it but we were Christmas shopping and it was a pleasure to browse. Declan was so helpful ,pleasant and knowledgeable . I purchased a beautiful pair of earrin... See more
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I was treated very well by the ladies, who showed exceptional subject knowledge. There was a vast array of wonderful jewellery, and nothing was too much trouble for them. I will definitely be coming b... See more
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Company details
Contact info
11 Bridge Street Row, CH1 1PD, Chester, United Kingdom
- 01244325850
- info@loweandsons.co.uk
- loweandsons.co.uk
4.9
Excellent
192 reviews
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Reply from Lowe & Sons
Hello Mrs Gibson,
Thank you for your review. I am pleased to hear our team are being appreciated for their wide knowledge and skills.
We hope to see you again soon.
Kindest Regards,
Orla
Reply from Lowe & Sons
Thank you for your 5 star review Mr Firth, we appreciate your words and custom.
Kindest Regards,
Orla
Reply from Lowe & Sons
I am happy to hear we fulfilled your wishes Mrs Barker, we hope to see you again in the future.
Kindest Regards,
Orla
Very pleasant staff lovey atmosphere …
Very pleasant staff lovey atmosphere in the shop made you feel welcome
November 29, 2024
Reply from Lowe & Sons
Hello Mrs Ellis,
Thank you for your review it really means a lot to our team. We hope to see you again in the future.
Kindest Regards,
Orla
Reply from Lowe & Sons
Thank you for your review Mr Fetherstonhaugh, we hope to see you again in the future.
Kindest Regards,
Orla
Excellent service, friendly and professional.
Friendly. Knowledgeable staff. So helpful. Purchasing from here was a pleasure. Service as it used to be. The ring I purchased needed altering and this was completed within a few days and is now on my finger sparkling brightly. Thank you to the two staff members we spoke to.
November 11, 2024
Reply from Lowe & Sons
Hello Ms Shaw,
Thank you for your review. I will notify the team of your kind words & I hope you are enjoying wearing your beautiful ring.
Kindest Regards,
Orla
Best jewellers in Chester
I've used Lowes/Powells for many years. Great personal service after all these years, and great service all round. Highly recommended and easily the best jeweller in Chester.
November 7, 2024
Reply from Lowe & Sons
Thank you for your lovely review Julie. We really value your words and loyalty.
Kindest Regards.
Orla
They were very helpful and patient as I…
They were very helpful and patient as I wished to look at several items before making my choices.
October 28, 2024
Reply from Lowe & Sons
Thank you for your kind words, it was a pleasure to be able to help you!
Very good all round service
Very good all round service. Excellent staff and products.
October 21, 2024
Reply from Lowe & Sons
Thank you for your kind words.
Open since 1770 for a reason.
This shop is one of the jewels in Chester's crown. If you want real quality, look no further.
October 5, 2024
Reply from Lowe & Sons
Thank you for your lovely review. We are very proud of our heritage!!
First class customer experience.
We have bought in Lowes before and found the service to be of a high standard. We popped in last week and found a new silver necklace which was exactly what my wife wanted for her birthday so I bought it. Once again the service was first class.
September 30, 2024
Reply from Lowe & Sons
Thank you for your lovely words and kind review.
My lovely amethyst earrings
My lovely amethyst earrings, of course, but also talking with Tina (Young) was interesting and informative. Her friendliness and professionalism enhanced the experience.
September 27, 2024
Reply from Lowe & Sons
It was lovely to meet you and be able to help you find your earrings. I hope you get lots of wear out of them and that we see you in Lowe's again soon!
Love rings
Always loved Lowe’s jewellery I bought a few rings from the original Lowe’s glad it’s still open with Powell’s, very happy with the ring just bought.
August 31, 2024
Unprompted review
Reply from Lowe & Sons
Thank you for your lovely review!
Well looked after by Jo and the team.
Jo and team looked after us and made our samovar look like new. It now looks great in our boardroom.
August 21, 2024
Reply from Lowe & Sons
Thank you for your kind words! It really did look incredible when you collected it!!
Unusual stunning diamond ring
I purchased an older ring which needed to be re sized. This was not straight forward but the very best outcome was achieved and I was very happy with the end result due to the expertise applied.
July 26, 2024
Reply from Lowe & Sons
Thank you for your kind words! We hope you are enjoying your new ring.
Good service
It was great service, very nice woman gave us good advice and helped with everything
July 22, 2024
Reply from Lowe & Sons
Thank you so much for your kind words!
Wonderful shop and great service
It's always a pleasure to visit Lowe and sons, they have a wonderful selection of vintage and antique jewellery along with very attentive and helpful members of staff.
Thankyou Andrea Mackay Macleod
July 27, 2024
Reply from Lowe & Sons
Thank you so much for the lovely review!
The staff went above and beyond to help…
The staff went above and beyond to help me with my purchase, which made purchasing an important gift much easier.
July 11, 2024
Wonderful level of service
Wonderful level of service. Friendly, helpful and did a fabulous job of rebuilding the clasps on my antique engagement ring.
Highly recommend.
July 6, 2024
Reply from Lowe & Sons
Hi Sarah! Thank you for the kind words. We are delighted that you enjoyed your experience in store and hope we can be of help again in the future.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff made the decision making process a great deal easier!
July 3, 2024
Reply from Lowe & Sons
Thank you Benjamin! I'm so glad that we could be of service and helped you find what you were looking for. We look forward to your next visit!
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