Lowe & Sons is a lovely shop, exuding quality and expertise. The staff are friendly, approachable, practical, down-to-earth, skilful and very helpful. Gold repairs are never cheap but they did a good... See more
Company replied
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Review summary
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Reviews shaping this summary
This is a gem of a jewellers tucked away in the Rows of Chester. A real old-fashioned, traditional shop run by very professional, helpful and welcoming staff. It is always a pleasure to shop here an... See more
Company replied
Fabulous shop - worth going I just to see it but we were Christmas shopping and it was a pleasure to browse. Declan was so helpful ,pleasant and knowledgeable . I purchased a beautiful pair of earrin... See more
Company replied
I was treated very well by the ladies, who showed exceptional subject knowledge. There was a vast array of wonderful jewellery, and nothing was too much trouble for them. I will definitely be coming b... See more
Company replied
Company details
Contact info
11 Bridge Street Row, CH1 1PD, Chester, United Kingdom
- 01244325850
- info@loweandsons.co.uk
- loweandsons.co.uk
4.9
Excellent
192 reviews
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Excellent for repairs
I needed two rings enlarged. Very good, attentive service, trouble taken to get the right size, returned when expected, beautifully cleaned, reasonable cost
June 17, 2024
Reply from Lowe & Sons
Thank you for the lovely review Judith. We are so glad that you are happy with the work we have done. We look forward to welcoming you back into the shop sometime soon.
Reply from Lowe & Sons
Thank you John, we hope you enjoy your items and look forward to seeing you in the shop again soon.
Very nice sales lady.
Very nice sales lady, knowledgeable, helpful and friendly. We got exactly what we needed for a reasonable price.
June 18, 2024
Reply from Lowe & Sons
Thank you for the kind words! We hope to see you in store again soon.
Very friendly staff and a lovely choice…
Very friendly staff and a lovely choice of jewellery and silverware. Beautiful shop too. Everything gleaming and bright.
June 10, 2024
Reply from Lowe & Sons
Hi Joan, thank you for your lovely words. We are so happy that you enjoyed your visit to our shop! We hope you enjoy the items that you bought!
Purchased a very nice ring for our…
Purchased a very nice ring for our daughter. The two members of the staff were extremely helpful.
We did not realise that Lowe and Powells were the same company. We have purchased several items in the past from Powells…hence going back to Chester.
June 8, 2024
Unprompted review
Reply from Lowe & Sons
Thank you for the lovely review. We really appreciate your loyalty to Powells and Lowe and Sons. We hope your daughter loves her ring and that we see you in the shops again soon!
Superb customer service and a beautiful…
Superb customer service and a beautiful necklace created, thanks.
May 31, 2024
Reply from Lowe & Sons
Thank you very much for your lovely words. We hope you enjoy getting to finally wear your pendant!!
Reply from Lowe & Sons
Thank you Sally!
Excellent job and rapid return
Excellent job and rapid return. Good from start to finish.
May 13, 2024
Reply from Lowe & Sons
Thank you for the kind words.
It is my second time visiting Chester…
It is my second time visiting Chester on a Sunday with hopes to visit the shop, it has been closed on both occasions. The website states it is open from 11:00, if this is untrue then perhaps you should change this to avoid disappointment.
May 19, 2024
Unprompted review
Reply from Lowe & Sons
Hello Geraldine, please accept out sincere apologies that you have had two wasted journeys to our store, it was unfortunately an oversight that we hadn’t amended our opening times online when it changed. Please do contact the store via phone or email if there is something specific we can assist you with, we will do our best to help and hope you give us the opportunity to welcome you into our shop and put right your disappointment. Best regards, Lowes
Helpful and value for money
April 29, 2024
Helpful and knowledgeable staff
April 24, 2024
Engagement ring
Delightful staff made our experience of choosing an engagement ring so magical. Highly recommend
April 13, 2024
Reply from Lowe & Sons
Congratulations on your engagement and wishing you both many years of happiness together!! Thank you so much for your kind words. It was a pleasure to meet you both. Best wishes from Tina, Cathy and Orla!
Reply from Lowe & Sons
Thank you for the lovely review Ed!
Lowe & Sons Chester. A wonderful experience.
The staff at Lowe & Sons Chester were very professional and helpful throughout the sale process. The shop is beautifully presented with a huge selection of silver items in display cabinets to view. The surprise and delight was the opportunity to view the small museum upstairs which displays very interesting history of Lowe & Sons in Chester. This was excellent.
March 8, 2024
Reply from Lowe & Sons
Thank you for the review. We are so pleased that you enjoyed your visit. We are very proud of our stunning building. Its a true treasure of Chester.
Excellent competent and Friendly!!!!!
March 15, 2024
Reply from Lowe & Sons
Thank you for your kind words.
Quality resizing and cleaning my mum's…
Quality resizing and cleaning my mum's wedding ring, and very friendly service.
March 6, 2024
Reply from Lowe & Sons
Thank you for your kind words. We are pleased that we could help with the work :)
Highly recommend
The staff are really helpful, knowledgeable and provide a great service.
March 5, 2024
Reply from Lowe & Sons
Thank you very much for your kind words!
Lovely Old Style Jewellers.Very Friendly and efficient
Very Friendly and efficient. Great Service.
February 22, 2024
Reply from Lowe & Sons
Thank you for your kind words!
Helpful and friendly
The staff are so helpful and friendly. They listen to what you are looking for and put no pressure on you to purchase. They contact you if they think you may be interested in something that has came into the shop. Thank you Alison
March 2, 2024
Reply from Lowe & Sons
Thank you Alison, it was a pleasure to look after you and help you find what you were looking for. We will be in touch if we find anything else!
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