Lucid Systems Reviews 66

With a failed computer and machines stood idle we we venerable to a "what was the job worth" approach by some companies when asking for immediate attention. Yet again it was worth the 25 mile drive to Lucid as computer was back within the working day after being dropped off at 9am. Highly recommended, we were advised all the way from ticket being opened to price and time for collection, keeping us informed every step of the way this allowed us to plan recovery. Cant fault service.

Always a great service each time i use Lucid. Responsive and friendly and have always managed to resolve my problems.

We use Lucid for all of our IT needs, we are a fast-paced, growing company and would highly recommend them to established companies and startups alike !
Great team, always polite, friendly and knowledgeable.
Kepp up the fantastic work !!

Really quick and reliable Technical support team that will troubleshoot and fix problems really quickly.

The team are always prompt to reply to service needs. They are competent and always polite. They fix your issues very quickly.

really quick helpful efficient and always friendly to talk to not being computer literate Jeremy never judges and gives you time

I received what I believed to be scam emails with attachments with no subject matter.
I contacted Lucid who responded immediately and within no time they had investigated and reassured me these were not scams and advised to delete - these were unexpected emails that made me very cautious.
Having been subject to the spearhead emails and had to complete on line training to firm up my knowledge in this subject I was additionally cautious - Thank you Lucid Great work and reassurance.
Anna Bowyer

Lucid have always provided a top-notch service to our business. They are professional, quick to respond and always available. They have a fantastic technical team and helpdesk and are always able to resolve any IT issues quickly and effectively.
Thoroughly recommended.

The team at Lucid are always very helpful, efficient and clear providing us much needed advice and support.

Lucid have given us great IT support over the last few weeks

Jeremy at Lucid was very helpful and patient with my query. The problem was resolved swiftly.

Great customer service always happy to help and resolve any issues.
Thank you Callum

We recently moved over to Lucid after many years with our previous provider - as with most organisations, IT is vital to our services so to say I was nervous is an understatement. However, I had no need to be.

From the outset Karl was professional, friendly, extremely knowledgeable and had an open and honest approach to their pricing. Overall he gave me great confidence in our decision.

Our onboarding was seamless and since then we have been looked after by Ryan, who spends a day a month with us to ensure that everything is working smoothly and that he, and Lucid, are up to speed with any of our development needs. Ryan is fab - he is patient, responsive, friendly and very skilled at what he does. Nothing appears to be too much trouble, which we really appreciate :-)

We have only had positive feedback from our staff, which just makes me wish we had moved over earlier than we did!

Lucid supports our firm for all our IT support and they are always helpful.

Fantastic service, thank you to Jeremy for solving our issues for us.

great to work with , but our teams never went ahead , good stuff guys

Lucid are an amazing service, They are quick, reliable, extremely knowledgable, friendly, and super efficient. They are always willing to go the extra mile. I really cannot fault them.

They are always fantastic problem solvers, super efficient and helpful. There when I need them.

Very quick response to my call and the issue was fixed while we were on the phone.