used to use luckywave alot but the last cashback value i got was very minimal considering I deposited and lost 2.5 k in a week ..I think it was like £40 !! that was the main reason why I stopped using... See more
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Lots of choice in games can't play all of them because they don't work in this country and also get kicked out of games through bad connections. Customer Support is good very helpful so overall a fun... See more
Company replied
LuckyWave offers great specialty games besides slots. Perfect for a fun break with simple gameplay
Company replied
They have all my favorite slots and so many more I've discovered. I love just trying new games. Definitely the best place for me
Company replied
Company details
Written by the company
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Contact info
Netherlands
- luckywave.com
3.5
Average
713 reviews
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Reply from LuckyWave
Dear Jo Kleven,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
Great service
Honestly can say what a wonderful experience great customer service and the withdrawl that a big amount was processed flawlessly and initially it was rejected and I questioned why it was down to my card issuer not luckywave so put an alternative method in literally next morning everything that I was owed there in my account. Massive thanks to Eva from VIP team . Highly recommend
February 23, 2026
Unprompted review
Reply from LuckyWave
Dear Nish Nakarja,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
Positive experience so far
Positive experience so far. Just hope they and more low stake live dealer tables.
February 25, 2026
Unprompted review
Reply from LuckyWave
Dear Jack A,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
Sometimes I play just for the…
Sometimes I play just for the atmosphere. The live tables feel lively even late at night
February 3, 2026
Unprompted review
Reply from LuckyWave
Dear Linda,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
I’ve tried different payment methods…
I’ve tried different payment methods here and each one worked as described. No sudden delays, no unexplained holds
January 23, 2026
Unprompted review
Reply from LuckyWave
Dear James Horne,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
Keep up the good service
Probably they had some bad things but I didn't noticed it yet.
February 13, 2026
Unprompted review
Reply from LuckyWave
Dear Joseph Joe,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
I won
I won. The gaming room chat went crazy everyone was shocked. People still can’t believe it.
January 7, 2026
Unprompted review
Reply from LuckyWave
Dear Priya Mellena,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
Reply from LuckyWave
Dear Keisha Elizabeth,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
I appreciate the honesty
I appreciate the honesty, and it’s kept me coming back with peace of mind
January 9, 2026
Unprompted review
Reply from LuckyWave
Dear Montgomery Murray,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
Still waiting for the casino to reply…
Still waiting for the casino to reply to my emails I have sent. They have replied on here but not to me via email to solve the issue. I will change my review once my matter is resolved. So please get Eva or a member of the team to email me back.
February 20, 2026
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback. We are sorry to hear that the communication regarding your issue has not yet met your expectations. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment for everyone. Support inquiries may sometimes require additional review before a detailed response can be provided, and these processes are applied equally to all users. These procedures are designed to protect account information and maintain the integrity of the platform. We understand how important timely communication is and appreciate your patience while the matter is being reviewed.
Haven’t missed a session in days
December 25, 2025
Unprompted review
Reply from LuckyWave
Dear Yilma,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
Fast withdrawals
Fast withdrawals, good RTP, and a loyalty system that actually gives back.
January 8, 2026
Unprompted review
Reply from LuckyWave
Dear Alfreda Udinesi,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
This casino really surprised me
This casino really surprised me. I mostly just jump in to play a few quick rounds when I’ve got time, and it’s perfect for that.
January 28, 2026
Unprompted review
Reply from LuckyWave
Dear Sandra L. Rosenfeld,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
AVOID! Dodgy scam site...dont use!!!
Do not use! 1st deposit went thru straight away but 2nd is pending..rang my bank and said they have took it and gone thru. I contacted them on live chat and they say I have to wait 7 business days for it to show?!! Still not got it and even if it does i think I will have issues getting it back out looking at other reviews. The live chat bots won't do anything!!
February 20, 2026
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback. We are sorry to hear that the situation regarding your deposit has caused concern and frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment, including reviews of transaction processing between payment providers and the platform. Processing times may vary depending on internal procedures and external payment systems applied equally to all users to maintain security and platform integrity. Our support team continuously monitors such situations to ensure that deposit and transaction processes are handled according to established security standards.
Absolutely appalled at how I've been…
JAbsolutely appalled at how I've been treated after the amount I have deposited. When I asked to close my account because I have a gambling problem, the reply I got from my so called 'vip manager' I was offered a bonus to stay with them. When I questioned this and asked for their licence details and what gambling authority they were under I was totally ignored. I have been emailing them constantly for 5 days and not one response have I received. I have went onto live chat to ask for someone to contact me to be told someone will be in touch. Absolute scan of a site, please be warned.
**I will continue leaving this review until they actually do something. I have found out that they are licensed in Costa rica which means they don't need a license and there is no central governing body to handle complaints. Don't waite your time or money**
February 2, 2026
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback and outlining your concerns. We are sorry to hear that your request to close your account and your questions regarding licensing information have caused frustration. We care about our users, and all account-related actions go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established policies. Our support team operates strictly within these processes to ensure responsible and consistent handling of all requests, including those related to account management and compliance matters.
used to use luckywave alot but the last…
used to use luckywave alot but the last cashback value i got was very minimal considering I deposited and lost 2.5 k in a week ..I think it was like £40 !! that was the main reason why I stopped using them . up until then they were fine . I am from UK and aware there are no regulations etc and it was always a sigh of relief when withdrawals were accepted .. good choice of games to be fair and cant knock the live chat . I have also noticed a high number of negative comments in here which makes me think twice about using them again .. tkeep encouraging me to play with welcome back spins but im not taking the bait
February 20, 2026
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback and for outlining both the positive and negative aspects of your experience. We are sorry to hear that the recent cashback value did not meet your expectations and influenced your decision. We care about our users, and all promotional offers and account-related matters go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established terms. Our support team operates within these processes to ensure consistent and secure handling of all matters.
Thank you very much for the fast…
Thank you very much for the fast withdrawal I am from uk and l was very sad because the bad comment, the Lucky wave they are very serious and they pey me in few hours ,thank you to the wonderful time
February 20, 2026
Unprompted review
Reply from LuckyWave
Dear FLORIN ZLOTE,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
No shady dips
No shady dips, no crashy sessions. Just consistent performance. I stay where I can trust numbers.
January 21, 2026
Unprompted review
Reply from LuckyWave
Dear Georgina Cross,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
This casino feels like butter.
February 3, 2026
Unprompted review
Reply from LuckyWave
Dear Temototoka,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
Nothing but disappointment
This app, nothing but frustration to me it’s quicker for them to get my deposit but never accept my request for withdrawal, I have £125.00 pounds that had I ask for withdrawal 10 attempts but nothing happen so I decided to just give my money back to them because I think that is they’re waiting for me to play again which and yes they took all of it. So I requested there and then to deactivate my account. Never trust this app. For those who just started be very aware
February 15, 2026
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback and explaining your experience. We are sorry to hear that the withdrawal attempts and subsequent events caused frustration. We care about our users, and all withdrawal and account-related requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established policies. Our support team operates within these processes to ensure consistent and secure handling of all matters, including account deactivation requests.
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