Lucy Quartermaine ltd Reviews 515

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love. Unfortunately the post on one of them had become bent and therefore wasn’t fastening correct... See more

Rated 5 out of 5 stars

I popped into a local jewellery shop a few weeks back as I really wanted to buy 3 necklaces in different lengths to make a tier effect. Everything I saw was pretty much standard & nothing sto... See more

Company replied

Rated 5 out of 5 stars

Thrilled with my new crossover drip bangle as I have already purchased the yellow gold & rose gold & now have the silver so I knew that I would be happy as the design is so elegant that I wear it... See more

Company replied

Rated 1 out of 5 stars

Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the presen... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewellery Manufacturer

Written by the company

Drop, Splash and Melody– words which are unexpected to hear when speaking of jewellery collections. However, Lucy Quartermaine’s mantra of, ‘life is too short to wear boring jewellery’ is just one example of why she is constantly raising the bar to stand out. Her bold designs have led to her jewellery being instantly recognisable and truly one of a kind. Lucy Quartermaine is an innovative silversmith and designer. She is able to fuse her design ambition alongside working knowledge and practice of an experienced silversmith. As a result, Lucy has created remarkable pieces in all shapes and forms, capturing snap shots of fluid elements in motion. Based in Chester, Lucy also draws inspiration from her own life experiences. A memory with a loved one, or a moment with her children, she is able to recreate these moments with exciting designs that speak her personality as well as make people feel good whilst wearing her jewellery. Above all else, Lucy’s jewellery stands out next to others due to the unique aesthetics of the brand. All of the jewellery is polished to the highest standard which is featured in many windows across the UK drawing attention to new customers every day. These design led pieces are turning heads of British retailers and she is endlessly developing her customer base due to her dedication to customer care, regular fresh designs and the consistent high quality in her jewellery!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kiss Pendant

Kiss Pendant. Although I bought it from her show on tjc its better than I expected and look 4ward 2 wearing it. Also another 1 to add 2 my collection that I have. I hope at some stage Lucy will do a kiss bracelet.

February 20, 2022
Lucy Quartermaine ltd logo

Reply from Lucy Quartermaine ltd

Thank you for your kind review Rebecca, we appreciate it

Rated 5 out of 5 stars

This bracelet is 4th piece of jewellery…

This bracelet is 4th piece of jewellery I have purchased of Lucy Quartermaine. I really like her bracelets. They are always great value and look wonderful. Lucy Quartermaine always arrive quickly and the packaging is gorgeous. I recommend to friends all the time and I'm sure I will be purchasing more soon. They make lovely gifts

February 8, 2022
Rated 3 out of 5 stars

Distinctly average

Delivery took longer than expected and although I choose the giftware option the earrings were not gift wrapped - it was just a cheap looking box with a ribbon around it. Perhaps what's more frustrating is that the earrings themselves were just wrapped in some tissue paper and placed in box. At first I thought this was ok as maybe it was to ensure a safe passage. But then I realised that the box supplied didn't seem suitable for the twist drop earrings as due to the design of the earrings, there was no way of actually placing the earrings in position within the box - so now my recipient will just open the box to find a couple of loose earrings wrapped in tissue paper, rather than looking attractive by being displayed nicely in the box. They may as well just been handed to her in piece of paper! I've given three stars as the earrings themselves probably look about as expected for the price. I guess the proof of the product will be how much my wife likes them.

December 20, 2021
Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery.

My wife loves the Art Deco jewellery. Please design more, especially Rennie Mackintosh style designs.

Bought from several of the collections. Love them all.

Andrew

December 17, 2021
Rated 5 out of 5 stars

Tip top

Super website with all useful information that you need before ordering. Easy ordering process & quick delivery 10/10

December 16, 2021
Rated 5 out of 5 stars

Good Product, Good Service

I was looking for a necklace in the 'Drop' range. There was a limited choice but I chose and purchased one of those available. The chosen item was delivered, at no extra cost, by Royal Mail within the projected timescale.

December 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look