I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love. Unfortunately the post on one of them had become bent and therefore wasn’t fastening correct... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I popped into a local jewellery shop a few weeks back as I really wanted to buy 3 necklaces in different lengths to make a tier effect. Everything I saw was pretty much standard & nothing sto... See more
Company replied
Thrilled with my new crossover drip bangle as I have already purchased the yellow gold & rose gold & now have the silver so I knew that I would be happy as the design is so elegant that I wear it... See more
Company replied
Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the presen... See more
Company details
Written by the company
Drop, Splash and Melody– words which are unexpected to hear when speaking of jewellery collections. However, Lucy Quartermaine’s mantra of, ‘life is too short to wear boring jewellery’ is just one example of why she is constantly raising the bar to stand out. Her bold designs have led to her jewellery being instantly recognisable and truly one of a kind. Lucy Quartermaine is an innovative silversmith and designer. She is able to fuse her design ambition alongside working knowledge and practice of an experienced silversmith. As a result, Lucy has created remarkable pieces in all shapes and forms, capturing snap shots of fluid elements in motion. Based in Chester, Lucy also draws inspiration from her own life experiences. A memory with a loved one, or a moment with her children, she is able to recreate these moments with exciting designs that speak her personality as well as make people feel good whilst wearing her jewellery. Above all else, Lucy’s jewellery stands out next to others due to the unique aesthetics of the brand. All of the jewellery is polished to the highest standard which is featured in many windows across the UK drawing attention to new customers every day. These design led pieces are turning heads of British retailers and she is endlessly developing her customer base due to her dedication to customer care, regular fresh designs and the consistent high quality in her jewellery!
Contact info
The Old Coach House, CH1 4EN, Chester, United Kingdom
- 01244380842
- info@lucyqdesigns.co.uk
- lucyqdesigns.co.uk
Kiss Pendant
Kiss Pendant. Although I bought it from her show on tjc its better than I expected and look 4ward 2 wearing it. Also another 1 to add 2 my collection that I have. I hope at some stage Lucy will do a kiss bracelet.

Reply from Lucy Quartermaine ltd
Never disappointed
This bracelet is 4th piece of jewellery…
This bracelet is 4th piece of jewellery I have purchased of Lucy Quartermaine. I really like her bracelets. They are always great value and look wonderful. Lucy Quartermaine always arrive quickly and the packaging is gorgeous. I recommend to friends all the time and I'm sure I will be purchasing more soon. They make lovely gifts
Beautifully designed jewellery…
Beautifully designed jewellery delivered in a presentation box
Just love it.
Lucy Quartermaine staff were extremely…
Lucy Quartermaine staff were extremely helpful during our telephone transaction to purchase my partner.s Christmas present with less than a week to go. The present was delivered on time and was in a lovely presentationcase.
Distinctly average
Delivery took longer than expected and although I choose the giftware option the earrings were not gift wrapped - it was just a cheap looking box with a ribbon around it. Perhaps what's more frustrating is that the earrings themselves were just wrapped in some tissue paper and placed in box. At first I thought this was ok as maybe it was to ensure a safe passage. But then I realised that the box supplied didn't seem suitable for the twist drop earrings as due to the design of the earrings, there was no way of actually placing the earrings in position within the box - so now my recipient will just open the box to find a couple of loose earrings wrapped in tissue paper, rather than looking attractive by being displayed nicely in the box. They may as well just been handed to her in piece of paper! I've given three stars as the earrings themselves probably look about as expected for the price. I guess the proof of the product will be how much my wife likes them.
Beautiful bracelet for my best friends…
Beautiful bracelet for my best friends birthday (very tempted to keep it for myself!). Fast delivery too.
Very prompt delivery
Very prompt delivery.
My wife loves the Art Deco jewellery. Please design more, especially Rennie Mackintosh style designs.
Bought from several of the collections. Love them all.
Andrew
Tip top
Super website with all useful information that you need before ordering. Easy ordering process & quick delivery 10/10
Ordering was easy and smooth and…
Ordering was easy and smooth and delivery was quick
Love the tear drop bracelet collection
Love the tear drop bracelet collection. Great service and deliver so fast
A quick and reliable service with no…
A quick and reliable service with no issues surrounding the delivery.
Good Product, Good Service
I was looking for a necklace in the 'Drop' range. There was a limited choice but I chose and purchased one of those available. The chosen item was delivered, at no extra cost, by Royal Mail within the projected timescale.
Great quality item as always
Fast delivery.Beautiful quality…
Fast delivery.Beautiful quality jewellery.Beautifully boxed.Excellent service. Never disappointed with jewellery I have purchased.Would highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







