I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love. Unfortunately the post on one of them had become bent and therefore wasn’t fastening correct... See more
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I popped into a local jewellery shop a few weeks back as I really wanted to buy 3 necklaces in different lengths to make a tier effect. Everything I saw was pretty much standard & nothing sto... See more
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Thrilled with my new crossover drip bangle as I have already purchased the yellow gold & rose gold & now have the silver so I knew that I would be happy as the design is so elegant that I wear it... See more
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Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the presen... See more
Company details
Written by the company
Drop, Splash and Melody– words which are unexpected to hear when speaking of jewellery collections. However, Lucy Quartermaine’s mantra of, ‘life is too short to wear boring jewellery’ is just one example of why she is constantly raising the bar to stand out. Her bold designs have led to her jewellery being instantly recognisable and truly one of a kind. Lucy Quartermaine is an innovative silversmith and designer. She is able to fuse her design ambition alongside working knowledge and practice of an experienced silversmith. As a result, Lucy has created remarkable pieces in all shapes and forms, capturing snap shots of fluid elements in motion. Based in Chester, Lucy also draws inspiration from her own life experiences. A memory with a loved one, or a moment with her children, she is able to recreate these moments with exciting designs that speak her personality as well as make people feel good whilst wearing her jewellery. Above all else, Lucy’s jewellery stands out next to others due to the unique aesthetics of the brand. All of the jewellery is polished to the highest standard which is featured in many windows across the UK drawing attention to new customers every day. These design led pieces are turning heads of British retailers and she is endlessly developing her customer base due to her dedication to customer care, regular fresh designs and the consistent high quality in her jewellery!
Contact info
The Old Coach House, CH1 4EN, Chester, United Kingdom
- 01244380842
- info@lucyqdesigns.co.uk
- lucyqdesigns.co.uk
This is exactly what I expected!
The necklace is beautiful! It looks exactly as I expected. The discount was also very pleasant, as was the gift-a brooch. Thanks!
Quality piece of jewellery
I looked everywhere for a necklace like this and this one is perfect. A quality piece of jewellery that I will love wearing. Order was processed and delivered quickly and it arrived in a lovely little box.
Top quality jewellery
Top quality jewellery. Great variety of designs for all occasions. Great service.
Excellent service
Excellent service, quickly responded to the question I asked on the Thursday evening; poppy brooch purchased on the Friday and arrived on the Monday morning. Lovely item, very pleased with it.
Next day delivery didn’t happen.
Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the present arrived on Thursday … my sister’s birthday, before she left for a stay away treat. Needless to say, extremely disappointed.
The jewellery looks wonderful but the service was inexcusably poor.
Efficient service
I ordered earrings as a gift for my wife. Order was acknowledged immediately and goods were dispatched within a few days. Tracking information was accurate and they arrived in good condition on the day I expected. The earrings are well designed and made and I expect my wife will be very pleased with them.
Brought a number of items from lucy…
Brought a number of items from lucy Quartermine. Fantastic quality and great value, only jewelery I buy now is from her!
I love the pendant changed the chain…
I love the pendant changed the chain which being very fine irritated my neck but I have problems with that with chains anyway as I am elderly the tiny backs on the earrings are difficult I am going too purchase some of the larger one I can understand why they are small but as I said difficult
Prompt service and a stunning piece of …
Prompt service and a stunning piece of jewellery bough for my daughters birthday. I hope she likes it as much as I do.
Earrings are beautiful!
Earrings are beautiful!
Disappointed that the 10% discount offered did not happen?
Should have been £14 not £10?
Really pleased with my first order
Bought a couple of items, Ear Cuff with Droplet and Triple Droplet Pendant. Really pleased with these items, which will be presents for my eldest daughter’s 21st Birthday in December. Got my eye on items for me next!!
Very helpful service
Simply excellent
Well made jewellery with a lovely shine.
Very pleased with the earrings as they…
Very pleased with the earrings as they were a present for a vey dear friend. Disappointed they were not in a box.
I love the simple purity of the drop…
I love the simple purity of the drop pieces.
So versatile. Beautifully presented for my sister's birthday.
Customer service is prompt at all stages and was sent out promptly with information re its progress. Most reassuring.
Lively earrings to add to collection
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