Gonçalo at Ludimusic helped me remotely with the purchase of a classical guitar. I could not try or see the instrument myself, but he was incredibly service oriented, sending me pictures and giving me... See more
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They sold me an Epiphone USA Casino (2500+ EUR) as NEW (serial 208230108), that had clearly been repaired. The back of the headstock had been sprayed over with black paint - the edge... See more
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I have been looking for a specific acoustic guitar for months. By specific i mean color + reputable brand / good quality combination. I was desperate. Nothing in my region, nothing basically anywhere.... See more
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This is the first time I have used LudiMusic and I was not disappointed. I had been searching for a particular guitar and LudiMusic had it in stock at a very competitive price. I purchased online and... See more
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Company details
Written by the company
LudiMusic é a maior loja de instrumentos musicais em Portugal. Entrega 24h. Portes grátis acima de 99€. Descontos em cada compra com o Cartão LudiMusic.
Contact info
Rua do Porto da Pedra, nº 11, 2460-898, Turquel, Portugal
- (+351) 262 287 180
- servicoclientes@ludimusic.com
- ludimusic.com
3.7
Average
785 reviews
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
UK Buyer Pleased
Ludimusic had a guitar in stock that was unavailable anywhere in the UK. The website offered an English translation option and allowed the price to be displayed in British pounds. The guitar was shipped the day after purchase, but due to the Easter holiday, it took roughly two weeks to arrive. While going through customs in Portugal, there was a slight delay, but the guitar was soon released.
Despite negative experiences documented online with CTT, the Portuguese postal service, the guitar arrived in good condition. Additionally, the guitar was packaged with an extra cardboard box outside of the Gibson shipping box for added support, which was greatly appreciated.
They have another guitar in stock that is also unavailable in the UK, and if still in stock come winter, I'll happily shop here again.
April 18, 2023
Unprompted review
Good price, good process, good customer service
I bought basic Spanish acoustic guitar from ludi after doing some desk research comparing reasonable prices. This site has the most competitive price in that category, fast delivery, and good customer service. Putting your order is easy, paying too, and after-sales are good. The most important thing is that they respond to your email.
February 23, 2023
Unprompted review
International order
Found discontinued Vic Firth/Tom Gauger combo sticks/mallets during a planet-wide search. International service and communication was good. Delivery was as fast as could be expected.
June 22, 2022
👍 Genial de 10
November 3, 2022
Everything was excellent!
September 12, 2022
Bought a pedal here that was sold out…
Bought a pedal here that was sold out in the states. They promptly shipped it and everything was easy from start to finish.
November 6, 2021
All perfect
All perfect, guitars well shipped in double box, arrived in a short delay to France. Good interactions with the friendly client service. I could communicate with LudiMusic in English, thats good! :-)
July 3, 2022
Ordered a classic guitar
Ordered a classic guitar. Very smooth process and order arrived as expected on time
August 1, 2022
Everything was received as ordered and…
Everything was received as ordered and in good condition.
October 28, 2022
I´ve ordered a bass at Ludi because it…
I´ve ordered a bass at Ludi because it was the last item to get in europe. Very good conversation and Ludi´s service had made the deal perfekt.
October 4, 2022
You can trust Ludimusic!
Very happy with my purchase! Top quality product & care of instrument at a fair price. You can trust Ludimusic as a reliable seller.
October 28, 2022
Comprei uma guitarra yamaha em 2019 um…
Comprei uma guitarra yamaha em 2019 um espetáculo!!!
October 27, 2022
Good job!
Shop online easy to use, instrument in mint condition, setup accurate (guitar tuned!) but, cause bigsby vibrato, light adjust was needed. Some problems in last part of delivery but,clearly, not your fault. Good job!
June 9, 2022
Had a great experience with Ludimusic
Had a great experience with Ludimusic. Had the exact Squier Classic Vibe Stratocaster I wanted at both a fair price including shipping . I give them a five star rating and would recommend anyone to give them a try for their music needs !
October 1, 2022
Acesso e compra rápidos!
August 27, 2022
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