Ludos Digital Reviews 

336
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service, reliable and fast. Managed to get hold of Office family edition activation codes substantially cheaper than RRP or discount offered by other resellers. I must admit, I had to do a b... See more

Company replied

Rated 5 out of 5 stars

We ordered licenses and received them promptly. Very clear instructions. Our Ludos website account and PayPal account have different email addresses, as a security measure Ludos shipped the licenses... See more

Company replied

Rated 5 out of 5 stars

After seeing great reviews used this. Unfortunately, due to mix up, someone else ordered same thing as me on this site. Customer service very prompt (within hours) and receiving refund in 5 working... See more

Company replied

Rated 5 out of 5 stars

No problems, genuine activation code sent quickly by email. They even got to spot a potential security banana skin. I set up an account with an email address but paid via PayPal account which uses a... See more

Company replied

Company details

  1. Video Game Store

Written by the company

Ludos Digital is an online video game store. We sell a variety of video game product keys and other digital products, accessible via our website. You can buy for Nintendo Switch, Xbox, PSN and Steam. We're located in London, United Kingdom, and the website accepts payment in GBP and many other currencies via a variety of payment methods.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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4.6

All reviews

(336)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

No problems good service

No problems, genuine activation code sent quickly by email. They even got to spot a potential security banana skin. I set up an account with an email address but paid via PayPal account which uses a different email account. Details were sent to the main account however the all important activation link was sent to the email account used on PayPal , eg the actual person who paid!
Really good service will be using again.

November 1, 2021
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Reply from Ludos Digital

We are glad to hear about your experience with us. Thanks a lot for your review and we hope to deal with you again soon ^^

Rated 5 out of 5 stars

Good price for Microsoft 365 Family

Good price for Microsoft 365 Family and reasonably quick delivery via secure email. Lost a star though as I ticked for 12 months and got 2 x 6 month codes, would have been good to have got a heads up.

November 1, 2021
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Reply from Ludos Digital

Thanks a lot for your review. Your experience with us is very important.

We have tried our best to keep the 12 months variant in stock but the demand is quite high. That's why we have mentioned in the description of the product that if we run out of the 12 months one code varient, we will send 2x6 months codes. By that, we keep allowing our customers to get the length they want at the same discounted price of the 12 months.

We hope that clarifies why we do it ^^. Enjoy your purchase and we hope to deal with you again soon. If you agree with us on our approach, please consider giving us the full 5 stars. That will be so helpful to us. Thanks

Rated 5 out of 5 stars

Nice find!

Great service, reliable and fast. Managed to get hold of Office family edition activation codes substantially cheaper than RRP or discount offered by other resellers.

I must admit, I had to do a bit of digging to check whether this was a genuine store, but I'm glad I did. Will be back when current licence needs to be renewed.

October 27, 2021
Unprompted review
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Reply from Ludos Digital

Thanks for your lovely review. We will be glad to fulfil your next order. Until then enjoy your purchase ^^

Rated 5 out of 5 stars

Quick and simple

Quick and simple. Thanks Ludos!

October 26, 2021
Unprompted review
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Reply from Ludos Digital

Your welcome. We hope that you enjoy your purchase!

Rated 5 out of 5 stars

Second time using ludos and again…

Second time using ludos and again excellent service , I could've got it slightly cheaper but the service is no way near as good as I get at ludos

October 22, 2021
Unprompted review
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Reply from Ludos Digital

We are glad that you chose us again ^^. We will always give our customers the best service that they deserve. Thanks for your review and we hope that you are enjoying your purchase :)

Rated 5 out of 5 stars

100% Recommended!

I was nervous about buying a digital game, because I'd taken a long break from gaming and had never used digital games before - however, I'm really glad that I found Ludos! The price I paid was a considerable saving compared to the Microsoft store, and the process was incredibly simple. I received the email for my game code within an hour of ordering and started downloading my game straightaway!

I wouldn't hesitate to recommend Ludos if you're looking for digital games; especially if, like I was, you're unsure about which places to trust and are unfamiliar with the process. Honestly couldn't be happier!

October 15, 2021
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Reply from Ludos Digital

We are glad to hear about your experience with us. Thanks for your review and we hope that you are enjoying your purchase. See you again soon ^^

Rated 5 out of 5 stars

Fast delivery

Product key received within 30mins. Really pleased with service and I even managed to redeem them without any problems.

October 13, 2021
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Reply from Ludos Digital

Thanks for your review!

Rated 5 out of 5 stars

Great value

Great value. Fast delivery

October 6, 2021
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Reply from Ludos Digital

Thanks for your review. We hope to deal with you again soon!

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction. Very competitive price and codes activated without issue. Codes arrived within 10 minutes of order. Very satisfied.

October 6, 2021
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Reply from Ludos Digital

We are delighted to hear about your experience with us. Thanks for your review and we hope to deal with you again soon ^^

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Fast, efficient and code worked without any difficulty.

October 4, 2021
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Reply from Ludos Digital

Glad to hear about your experience with us. Thanks a lot and we hope to deal with you again soon ^^

Rated 5 out of 5 stars

Codes all worked and quick arrival.

I ordered Office 365 codes and they arrived within minutes. All codes worked and I would happily buy from them again. The only thing I think they could improve with is sending an email with at VAT receipt rather than an email summery.

October 4, 2021
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Reply from Ludos Digital

We are delighted to hear that you had a great experience with your last order and We thank you for your feedback. We are working towards being VAT registered soon. Thanks again and we hope to deal with you again soon ^^

Rated 5 out of 5 stars

Great service!!

I have ordered a couple of games through Ludos. Perfect and smooth transaction. Quick delivery to my email and all questions responded to very quickly. Thank you!!!

September 16, 2021
Unprompted review
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Reply from Ludos Digital

You are very welcome. Thanks for your lovely review.

Rated 5 out of 5 stars

Delivered promptly as described

Bought 6 month Xbox Ultimate Pass. 2 x 3 month passes arrived by email within minutes. Both worked without any issues.

September 13, 2021
Unprompted review
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Reply from Ludos Digital

Thanks for your kind review. We hope to deal with you again soon ^^

Rated 1 out of 5 stars

Title

This is my review

September 5, 2021
Unprompted review
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Reply from Ludos Digital

Dear Andy,

We are sorry that you feel this way about your experience with us. Could you please let us know what went wrong with your purchase so we can sort it out for you? Please email us at support@ludos.org.uk

Kind Regards,
Ludos Digital Team

Rated 5 out of 5 stars

Very secure and reliable

Wasn’t sure at the beginning but yes all works great. All legal codes , delivering is VERY secure with double verification and best price on the market. Will use Ludos again!

September 3, 2021
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Reply from Ludos Digital

Thanks for your kind review. We are always happy to provide the best service and security to our customer's orders. Enjoy your purchase!

Rated 5 out of 5 stars

Ordered a 1 year of xbox ultimate and…

Ordered a 1 year of xbox ultimate and got my code within an hour! Great service easy to use would recommend

September 1, 2021
Unprompted review
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Reply from Ludos Digital

Glad to hear about your experience with us. Hope to deal with you again soon ^^

Rated 4 out of 5 stars

Microsoft 365 subscription

Microsoft 365 subscription. Bought a year, got two six month codes. Seem to have lost a day somehow but cost effective and codes recognised. Happy with service.

September 1, 2021
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Reply from Ludos Digital

Thanks for your review. Could you please help us improve by letting us know what you mean by "Seem to have lost a day somehow"? We thank you in advance for your feedback. If you like please email us at suppor@ludos.org.uk.

Rated 5 out of 5 stars

Seamless

Easy and quick, will use for future subs to gamepass

August 27, 2021
Unprompted review
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Reply from Ludos Digital

Glad to hear about your experience with us. Enjoy your purchase ^^

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