Great service, reliable and fast. Managed to get hold of Office family edition activation codes substantially cheaper than RRP or discount offered by other resellers. I must admit, I had to do a b... See more
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We ordered licenses and received them promptly. Very clear instructions. Our Ludos website account and PayPal account have different email addresses, as a security measure Ludos shipped the licenses... See more
Company replied
After seeing great reviews used this. Unfortunately, due to mix up, someone else ordered same thing as me on this site. Customer service very prompt (within hours) and receiving refund in 5 working... See more
Company replied
No problems, genuine activation code sent quickly by email. They even got to spot a potential security banana skin. I set up an account with an email address but paid via PayPal account which uses a... See more
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Company details
Written by the company
Ludos Digital is an online video game store. We sell a variety of video game product keys and other digital products, accessible via our website. You can buy for Nintendo Switch, Xbox, PSN and Steam. We're located in London, United Kingdom, and the website accepts payment in GBP and many other currencies via a variety of payment methods.
Contact info
36 Gordon Road, W52AF, London, United Kingdom
- support@ludos.org.uk
- ludos.org.uk
4.6
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY,This company is a scam they are happy to take your money but are not interested when the code provided has already been redeemed, all they say is it is not there problem and to speak to Xbox support, even when they were advised there was no record of the code on my Xbox account and Xbox confirmed this they are not interested.
And will not respond to my emails now.
I would advise go directly to Xbox for a game yes it might cost a little more but at least you won’t have to pay twice as this is what I am going to have to do so my nephew will get the game I provided for Christmas.
And in reply you did not want to help you just wanted my money and as stated Xbox support could not find the code in my account within the last 30 days so in my Opinion you were just parking me off to Xbox, and your just a scam company
December 27, 2021
Unprompted review
Reply from Ludos Digital
Dear Lee,
We are sorry to hear about your experience with us. After checking your order and the details of the communication with you. We can see that our support team have tried their best to help and answered each of your emails within 30 min at max. All our codes are new and tested to be valid before we send them to our customers.
Due to the nature of digital products, No company, even Xbox themselves will accept a return or a refund for digital codes after 14 days. That explains why Xbox Support were not interested to help in your case. That is unfortunate for sure and we understand how you feel but rest assured that we tried our best and if anybody could have helped in identifying and rectifying what happened to your codes were Xbox Support.
We are really sorry that you had a negative experience with us.
Reply from Ludos Digital
We are glad to hear about your experience with us. Thanks for your review.
Very good service and quick replies
Very good service and they have such quick email replies and helped me with a issue in 30 seconds
December 25, 2021
Unprompted review
Reply from Ludos Digital
Thanks for your lovely review. Enjoy your purchase ^^
Was a little nervous but excellent service…
Was a little nervous using this website as I hadn’t used before (but have used equivalent services online) and not so many previous reviews. But no need to worry, ordered Minecraft standard for Xbox, code received within 3 hours, and had been upgraded to the more expensive version as no standard codes available. Fantastic service so will definitely use again.
December 24, 2021
Unprompted review
Reply from Ludos Digital
Thanks for your kind review. Enjoy your upgraded purchase ^^
12 Month Microsoft Gamepass OK
Product (12 Month Microsoft Gamepass Ultimate) was exactly as described and for the region described. Scheduled delivery (bought as a gift) worked perfectly too. Good but unintrusive communications. Overall 10/10
December 24, 2021
Unprompted review
Reply from Ludos Digital
We are glad that you had a great experience with us. Looking forward to dealing with you again soon ^^
Reply from Ludos Digital
Thanks a lot for your kind review ^^
Bought an Xbox game pass download code
Bought an Xbox game pass download code. Realised I hadn’t received it and contacted them, it was immediately resolved and the error was on MY part. Would highly recommend!
December 17, 2021
Unprompted review
Reply from Ludos Digital
Thanks a lot for your time and review. We hope to deal with you again soon.. Enjoy your purchase ^^
Clueless Mum
I wanted to buy this for my son but had no idea how it worked. I emailed some questions and got a very quick and helpful answer. Very good service.
December 13, 2021
Unprompted review
Reply from Ludos Digital
Thanks for your lovely review. We are very happy that we were helpful to you. We will always strive to serve our community and customers. Thanks again for your kind words ^^
Bought 2 x 12mth xbox game pass…
Bought 2 x 12mth xbox game pass ultimate for my sons for Christmas.
All codes worked first time and 2 very happy men :)
Was a bit worried about buying these online as have never done it before but recieved codes within the hour and because sons are adults gave them to them before Christmas because I was worried they wouldn't work. As I said all good and have saved website for next years presents.
December 12, 2021
Unprompted review
Reply from Ludos Digital
Thank for sharing your recent experience with us and we are glad to hear that you were happy with us. We will continue to provide the best service to our customers and we would love to fulfil your future orders ^^
Thanks for choosing Ludos
Started with Low Expectations
Having never used the site before and was also uneasy about trusting a site offering a product at a reduced rate, however I bought the 12month membership for £103, all the codes work and I'm happy with my 30 saving for the year.
December 7, 2021
Unprompted review
Reply from Ludos Digital
Thanks for your review. We hope that you will enjoy your purchase ^^
Amazing prices
Amazing price for Xbox gamepass, insanely happy with the amount I've saved. Ultra fast delivery. Will be shopping with them again
December 6, 2021
Reply from Ludos Digital
Thanks for your lovely review. We will be more than happy to fulfil your next order ^^
Very helpful with my enquiry would…
Very helpful with my enquiry would definitely use again
December 5, 2021
Reply from Ludos Digital
Thanks for your review and we hope you are enjoying your purchase ^^
Great service and very helpful
Great service and very helpful.
I would highly recommend..
December 5, 2021
Reply from Ludos Digital
Thanks for your kind review. We hope to deal with you again soon ^^
Super
Good price for Microsoft 365, and seamless delivery. Thank you!
December 3, 2021
Unprompted review
Reply from Ludos Digital
You are very welcome! We hope to deal with you again soon in the near future ^^
All good and downloaded with no issues
All good and downloaded with no issues, I will be buying again for my other son.
December 2, 2021
Unprompted review
Reply from Ludos Digital
Thanks for your kind review. We will be more than happy to fulfil your next order ^^
Ordering online was easy!
Ordering online was easy and digital download of codes was very quick. Overall, great value and service. Would highly recommend.
November 10, 2021
Unprompted review
Reply from Ludos Digital
Thanks a lot for your kind review. We hope to deal with you again in the near future ^^
Reply from Ludos Digital
We are glad to hear your thoughts about our service. Thanks for your review and we hope that you are enjoying your purchase ^^
Simple quick and easy
Simple quick and easy, exactly what you want when buying products like this.
November 8, 2021
Reply from Ludos Digital
Thanks for your kind review. We hope that you are enjoying your purchase ^^
Fast reliable safe checkout happy with…
Fast reliable safe checkout happy with the service and deals on products.
November 7, 2021
Reply from Ludos Digital
Thanks for your review. We hope to deal with you again soon ^^
Paid for 12 months had 4 codes sent…
Paid for 12 months had 4 codes sent quick sending of codes.
November 4, 2021
Reply from Ludos Digital
Thanks for your review and we hope that you are enjoying your purchase ^^
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