Luggage Superstore Reviews 

Good quality product
Accurate description on website.
Perhaps too large packaging

Faultless customer service when I messed up my order and needed to cancel and re-order quickly. I used the chat facility which was closed as it was Sunday, but my request was dealt with and actioned immediately on Monday morning. Then received further assistance. Rare to find this level of attentiveness and care. Just makes life so much easier. I will definitely recommend and return.

Great suitcase, great price and super fast delivery.

Good price and super fast delivery. Thank you!

Ordered a couple of backpacks online at 3.00pm on Monday. Received delivery at 10.00am Tuesday at no extra cost. Received a discount for signing up for alerts which made these cheapest I have found anywhere.

No communication with the company as all done online, very easily.

Will definitely use again and highly recommend.

Easy ordering. Good price. Well packaged. No damage to suitcase. Communication great. Very pleased. Would recommend.

Unbeatable prices and good communication. Very happy first time customer who will be back for more! Glad they use DPD as a courier too. I wasn’t in for delivery and they kindly left it at the closest DPD shop which is super convenient.

Brilliant…ordered the 3 piece American Tourister luggage which in itself is a good deal on Monday late evening and got it delivered by Wednesday so we can use it for our trip on Thursday. Good service and would appreciate it.

Great range of products available to browse through. Items arrived on time and well packaged. Prices competitive, and I found the range better than some sites. Customer service responds quickly to queries.

Great service, thank you.

Excellent samsonite cases at a bargain price, arrived in quick time and great communication

Great laptop bag with lots of storage space and a light weight!

I recently purchased an American Tourister suitcase from Luggage Superstore and am extremely disappointed with both the product quality and customer service. My suitcase, which was only used once, suffered damage during transit.

When I reached out to Luggage Superstore for support, I was told that the damage is not covered under warranty and that I should raise a claim with the airline. This response is highly unsatisfactory, as airlines often deny such claims, leaving customers with no resolution. The warranty offered by Luggage Superstore seems meaningless if they deflect responsibility for any issues to the airline.

First rate! Very quick delivery, amazing price, all round great service, will definitely use again.

Friendly and helpful customer services, very fast delivery and excellent prices. Easy to recommend and will definately use again when necessary.

Great range of cases, awesome prices and super quick dispatch!

I was impressed with the choice and the Samsonite case was very reasonably priced. Super quick delivery and would use again

I am amazed by how quickly my order was dispatched and sent. I received in no time. Although the suitcase looks slightly different on the pictures I still love the it!!! NowI’m ready to go on my holidays soon 😊. I definitely recommend buying on luggage superstore.

Ordered a Large Samsonite suitcase from this company Luggage Superstore. Website is very easy to navigate. Prices are very competitive. Once ordered case arrived very fast and was exactly what I wanted. Great company to do business with and highly recommend buying from them

Purchased an American Tourister Summer Session Medium Size in March and on first use in May the material near the 'protective' corner edgings was damaged in 2 places. The rubber strips along the edge which should have provided protection were actually below instead of proud of the sides meaning they provided no protection whatsoever and therefore any sliding motion against the side would easily damage the material - which it has. Pictures were submitted and I was asked to return the case which I duly did. This has been returned today with note not repairable and due to third party damage - totally disagree as design and manufacture should have prevented this and will not be buying this brand again or using Luggage Superstore as far too expensive for just one holiday!!!