Lullaby Lane Baby Shop Reviews 166

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautifully made and soft, exceeding expectations from online photos. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly, sometimes even the next day, and often with tracking details. People also appreciate the excellent value for money, finding the prices reasonable for the quality received, and the ordering process is generally described as easy and smooth. However, some customers also noted issues with product accuracy, such as receiving items with noticeable color differences from the website images or personalized items with wonky writing. A few other people also felt that some products, particularly personalized ones, were of low quality or defective, and did not fit as expected, leading to dissatisfaction with the price paid. There were also occasional reports of incorrect items being sent, though these were often resolved quickly by the company.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful material, high quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the very... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Customers consistently note positive experiences with order, frequently expressing their intention to reorder... See more

Price

People report positive experiences with price, often noting the amazing quality of items for the cost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my wee boys first birthday outfit. What can I say. I absolutely love it!! Very good quality. And feels amazing. Definitely be ordering from here again. Also very quick delivery. Highly recomm... See more

Rated 5 out of 5 stars

Ordered a newborn baby pink little suit for my new grandaughter. The quality is fantastic, beautifully made and was delivered within 48 hours from ordering. I just happened upon Lullaby Lane Whilst... See more

Company replied

Rated 5 out of 5 stars

A wonderful selection of baby clothes. I couldn't stop ordering for my long awaited Grandson. Beautifully made and great value. Ordered on Sunday arrived on Wednesday. A fabulous parcel to receive... See more

Rated 5 out of 5 stars

The most beautiful clothes for an amazing price! Brilliant quality, really fast delivery also! Can’t wait to put my daughter’s Christmas outfit on her!!! Will 100% be using lullaby lane baby shop in t... See more

Company replied


Company details

  1. Baby Clothing Store

Written by the company

For all those expecting a new arrival, Lullaby Lane Baby Shop provides a wide range of quality baby clothes and accessories, that can be professionally personalised so you can share the joy of your baby wearing the cutest unique baby clothes, this is why our customers keep coming back for more. Lullaby Lane Baby Shop is dedicated to offering a fast and friendly online shopping experience. We specialize in providing high quality baby boutique products, and clothing at an affordable price. We supply some the cutest babywear, and gorgeous more bespoke Spanish Style baby outfits ideal for any special occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service

Great company I recieved the wrong item they sent the item I ordered the next working day also didn’t want the wrong item returned.clothing is all great quality and beautiful will definitely order again

October 28, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your understanding and kind words. We’re so glad everything was sorted quickly and that you’re happy with the quality of your items. Your support really means a lot to us. 💕

Rated 5 out of 5 stars

Gorgeous hat very fast delivery

Gorgeous hat very fast delivery, will be ordering for my other grandsons in the very neat future xx

October 29, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your kind review. We’re so happy you loved the hat and that it arrived quickly. It’s lovely to hear you’ll be ordering for your other grandsons soon. We really appreciate your support. 💙

Rated 5 out of 5 stars

Very good!

Quick delivery and very good quality items. Very happy with order!

October 22, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your review. We're really pleased to hear you’re happy with your order and the quality of your items. Your support means a lot to us! 💖

Rated 5 out of 5 stars

Amazing!

Loved the items I ordered, perfect for my babies Christmas photo shoot, good quality & quick delivery! Will definitely order again!

October 22, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review. We’re so glad you’re happy with your order and that everything arrived in time for your baby’s Christmas photos. We really appreciate your support! ❤️

Rated 5 out of 5 stars

A lovely place for beautiful baby items

Ordered some beautiful items for my grandson. The quality is lovely and they were delivered quickly and packaged beautifully.

October 24, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your kind review. We’re delighted you’re happy with your order for your grandson and that everything arrived quickly and nicely packaged. Your support means so much to us. 💙

Rated 5 out of 5 stars

Fantastic shopping experience

Ordered 2 beautiful red tartan dresses for my granddaughters for Christmas. They arrived within a few days of ordering. They are so pretty and very good quality at an amazing price. I'm so happy.

October 22, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review. We’re so happy you’re pleased with the dresses for your granddaughters and that they arrived quickly. Your kind words and support mean a lot to us. ❤️

Rated 5 out of 5 stars

Order from here regularly for my little…

Order from here regularly for my little girl the clothes are beautiful and well made and reasonably priced, delivery is always quick to.

October 23, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your continued support. It means so much to hear that you’re happy with our clothes and service. We really appreciate you shopping with us! 💕

Rated 5 out of 5 stars

Lovely company had all

Lovely company had all
My blankets and hats from here for my grandchildren amazing

October 6, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your kind words and for choosing us for your grandchildren’s things, that means so much to us. We’re so happy you’ve been pleased with everything! 💕

Rated 5 out of 5 stars

Loved the christening hat

Loved the christening hat, very well made and fit perfectly, Can’t wait to see my Grandson wearing it on his special day in December

October 20, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review! We’re so pleased the hat was a perfect fit, how special that your grandson will be wearing it for his big day. We hope it’s a wonderful celebration! 💖

Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, trustworthy company, really good quality too, I ordered a boys outfit and some shoes and they were packaged beautifully and for such a good price I expected cheap feeling material but it was gorgeous and thick and fluffy and soft, will definitely order from here again!!

October 17, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your kind words! It’s wonderful to hear you were pleased with the quality and presentation, your support and trust mean so much to us. 💕

Rated 5 out of 5 stars

Really recommend

Shipping was so fast,the items were absolutely beautiful would really recommend and not too pricey either

October 23, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review! We're thrilled to hear your order arrived quickly and that you loved your items. It means a lot that you’d recommend us. We really appreciate your support! 💖

Rated 5 out of 5 stars

Absolutely love the romper and the hats…

Absolutely love the romper and the hats I received for my little girl ! Amazing service

October 15, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your kind words! We're so happy you love the romper and hats, that makes our day. 💕 We really appreciate your support!

Rated 5 out of 5 stars

Amazing quality

Amazing quality, fast delivery

October 22, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much! We're so glad you were happy with the quality and how quickly your order arrived. 💖

Rated 5 out of 5 stars

Loved my items

Loved my items, especially the ones that could be personalised. Great quality, packaged nicely and can't wait to see them on my baby! Only thing I would say is that the white writing on light pink items doesn't show very clearly which is probably my fault for choosing the combo but the dark pink writing looks nice

October 22, 2025
Unprompted review
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Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review! We're so happy you loved your personalised items and the quality. 💕 We really appreciate your note about the colour combination too, that’s super helpful feedback for us and other customers. Hope your little one loves wearing them!

Rated 5 out of 5 stars

Lovely shop

Lovely shop, amazing quality clothes I made a very big order and everything came. Exactly what I wanted. Thank you

October 15, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for taking the time to leave a review! We really appreciate your order and your kind words, it means a lot to us to know you’re happy with everything. 💖

Rated 5 out of 5 stars

Ordered online

Ordered online, items come they are absolutely stunning 😍. Fast delivery will definitely be ordering again.
Thank you

October 16, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely message! We're really glad you had a great experience shopping with us and we’d love to see you back again soon. 💕

Rated 5 out of 5 stars

absolutely love my personalised blanket…

absolutely love my personalised blanket
the quality is amazing, so so soft and beautifully stitched.
communication with the seller was great, always on hand to help with any questions and always replies promptly

dispatch and delivery is really quick with full tracking details on hand.

i will definitely be ordering again and recommending this company to anyone i can, especially with it being a small family run business

thank you guys, keep up your hard work, good luck going forward 🥰

October 22, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for such a thoughtful review! We’re so happy you love your blanket and that you had a smooth experience from start to finish. Your kind words and support for our small business mean the world to us. Thank you again! 💕

Rated 1 out of 5 stars

Would not recommend AT ALL

Would not recommend AT ALL, DO NOT WASTE YOUR MONEY!!!
I paid £55 for a personalised cosy toes for my baby’s pram and when it was delivered the full product was completely defective. Instead of putting a zip on both sides of the cosy toes, they decided they wanted to be stingy and save themselves a couple quid by only adding one zip that followed all the way around. So when I tried pulling the personalised part over the lip at the front so it sits how it’s supposed to, it kept pulling it up inside the pram and wouldn’t sit properly. I couldn’t get a refund as it’s a personalised item, so Ive had no choice but to rip the product I spent £55 on for it to actually work and look how it should. Not to mention they didn’t securely attach the bow onto the product either so less than one hour it being out of the packaging the piece of ribbon came away from the product leaving it with a tacky crap bow that looks like my 4 year old stuck on.

My advice would be to not waste your money and just get it from somewhere else! The prices for a personalised cosy toes from this company are through the roof and unreasonable as it is, let alone pay it and have it delivered only to find it be 0/10 quality and defective. Then to top it all off find out you can’t get a refund as it’s personalised!! So basically as long as it’s personalised they’re allowed to just rip you off.

To the sellers response:

For your information, the cosy toes was fitted perfectly fine. I’ve been a parent for 4 years now so I’m pretty sure i know how to fit on a cosy toes inside a pram. Besides the fact it was absolutely huge and doesn’t fit in the pram without being crammed in, it was low quality and defective due to the cheap way it was made. Why on gods green earth would I pay £55 for a PERSONALISED cosy toes so my child’s name goes along the front, then take the front of it off and not use it? Because believe me when I say the only way it would’ve fit half decently inside the pram would be to remove the top half and not use the personalised part. The cosy toes was not ripped in a “forceful attempt to make it fit” it was ripped in a genuine attempt to make it fit how it should’ve done. Also, how do you know that I tore the bows off? Or are you just making stuff up now to try defend your reputation? Oh yes, let me just tear off the bow of this £55 cosy toes I’ve just had delivered and make it look even worse than it already is, because that makes sense doesn’t it?? Every single one of your cosy toes I’ve ordered in the past have been perfectly fine not abit of bother, but funnily enough this one is? Are you certain it’s not just down to bad design, instead of blaming the customer you should try working on the problem. I’m also not apologetic about my harsh language, I’m an 8 month pregnant woman that’s very angry at the fact she’s just been ripped off £55. Thanks very much.

October 20, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

We were extremely disappointed to receive the customer’s email, which contained repeated use of very strong and offensive language. In all our years of trading, we have never before received such an abusive message.
The product in question — a high-quality footmuff from a long-established UK manufacturer — was thoroughly checked before dispatch and was in perfect condition when it left us. The video sent by the customer clearly shows the item being fitted incorrectly over the raised cover of her pram. Once that cover is removed, the footmuff fits exactly as intended.
Unfortunately, during the customer’s forceful attempts to fit it incorrectly, the footmuff was ripped and the bows were torn off. This damage was caused by the customer’s own handling and not by any fault with the product.
We have sold many of these same footmuffs and have never received a complaint of this nature. We always strive to assist customers courteously and resolve any issues fairly, but we cannot engage with communication that includes abusive or foul language.

Rated 1 out of 5 stars

If I could leave no stars I would

If I could leave no stars I would. I ordered a personalised hat for my newborn and this came with the writing massively noticeably wonky. I emailed the company to which they offered to send out a replacement which I thought was great service to start with. The replacement has arrived and it is exactly the same as the original hat. It’s like they’ve not even bothered to fix the mistake. I then emailed the company again to just get a refund as I paid £17.99 for this and it is shocking. They have refused to process a refund because they claim to have checked this before posting. Clearly this was not checked otherwise they would notice this. I have also sent in proof of the two hats. This is disgusting. I will be reporting this company to trading standards and contacting my bank for a chargeback

*to suppliers response*
I provided yourself with the images of the hats I received, the replacement hat was worse than the first. The rim of the hat wasn't wonky as this was how it was sent out to me. The writing is so small and not even in the middle of the hat as you advertise on your website which is what made me make this purchase as on the website it looks great. But the products I received are appalling. I don't even want the products. I was more than happy to return these and receive my refund so I could purchase elsewhere. If anyone would like the images sending for proof, I am happy to forward these. I will not be made to be a liar.

July 29, 2025
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

As a family business it is always sad to receive a negative review. However we feel the need to respond. The customer messaged us 2 weeks after receiving her personalised hat saying the writing on the hat was ‘wonky/not straight’. The font chosen was our popular italic font which the letters have a natural slant in the style of the font. The customer sent a photo of the hat in which the rim of the turn up was not straight so was difficult for us to ascertain if there was any issue with the embroidery as on studying it we couldn’t see any issue. Rather than ask the customer to send a better photo with the rim straight we decided that we would redo the hat. We also before sending this second hat took photos of the letters alongside a tape measure that clearly show the name personalised was perfectly straight to the rim of the turn up of the hat, the top of all lowercase letters sitting at exactly 3cm off the top of the hat turn up. The directors of the business also approved this hat before it was sent out as we take these issues very seriously. The customer after receiving this perfectly embroidered hat then contacted us demanding a refund as she stated the name was wonky. As a company that takes pride in the quality of our embroidery and that has now personalised many thousands of hats without issue we know that the hat received was perfectly aligned to the turn up of the hat when sent out.

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