Lumineorganics Reviews 1,397

I was not aware I had joined a subscription so I contacted customer service and they immediately canceled and refunded.

I have so much more energy since starting my NAD supplements. I am so excited about this that I convinced my husband to also begin taking them.

Brilliant customer service.very friendly and polite.i give them 5 star.

After I finally figured out how to contact Lumine, the cancelation was prompt and swift. Now if I can figure out how to return a product, I'll be satisfied with company.

Ii received an email stating my renewal for Lumineorganic Magnesium had processed and was being sent. I still had 3 bottles left. I sent an email and heard right back stating the order was not sent and would be refunded shortly. Thankyou for such prompt service.

I was having trouble cancelling my subscription. Customer services dealt with it immediately I contacted them and I received an email to say it was cancelled. Excellent service.

I placed an order without checking delivery times and when I did I realised my order would not arrive before my holiday. I contacted customer service and they immediately cancelled my order and issued a refund

Very quick response from their support.
Good product, too.

Brilliant customer service. Instant replies to email. Very helpful and polite.

I made a purchase by mistake, and their customer service team reached out within minutes and refunded me. They were courteous and kind!

Great product - very good customer service

I have just made my first order and accidentally started a subscription..raised it with the admin team and they replies quickly and promptly cancelled the subscription. Very good service! If this is the start, I am super excited to try the product!!

This company is crap, first they sent me a knock off product of what I ordered. When I emailed, I got the run around for weeks. Canceling the subscription is near to impossible, hell they just responded to my email... from 5 months ago. Run.

I had an issue with changing my subscription and customer service responded well.

I have not received my product yet so I'm not sure if I will like it or not or continue to use it. I reached out asking if it was possible to adjust the auto shipping and if not then I would cancel and they went ahead and canceled the auto ship so that was confusing. Now I don't know if I am still receiving the order I originally paid for. I have not received a refund and I still don't have my product.

I requested a refund after the two month trial period, per their 100% guarantee refund if dissatisfied. I kept getting the runaround and they eventually stopped responding to my inquiry emails. I never received my refund. Absolutely horrible customer service.

This was a terrible experience so buyer beware! Trying to contact ANYONE at all to cancel your subscription is a nightmare. I will not be making this mistake again. READ REVIEWS CAREFULLY!