Lumineorganics Reviews 1,399

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service for being very quick to respond, helpful, and pleasant to deal with. Many people appreciate the efficiency and speed with which their inquiries are resolved, often highlighting the rapid response times and satisfactory resolutions. However, some people were dissatisfied with aspects related to their orders and subscriptions. There were instances where customers experienced delays in receiving their orders or found it difficult to cancel subscriptions, sometimes leading to unauthorized charges. Additionally, some reviewers expressed mixed feelings about the product's effectiveness, with a few noting that it did not meet their expectations or that the product information was unclear.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, noting improvements... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the rapid, efficient, and... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy, with... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the rapid and professional... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers reported being unknowingly signed up... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I only gave this a 4 star since I've only taken it a short while and don't know the full benefits. I ordered the collagen (all 5 types) after reading previous reviews, and recommended by my MRC coach... See more

Rated 4 out of 5 stars

Looked into the NAD+ and have taken these for one month. Mistakenly took out a subscription and wished to cancel. Despite the next order having been raised the customer services located the order can... See more

Rated 4 out of 5 stars

This product seems to be helping my saggy skin due to rapid weight loss. It does not upset my stomach and so far I'm very pleased with it. The delivery took a little longer than I would have liked bu... See more

Rated 4 out of 5 stars

I’ve been using this product every day for about three weeks now. I didn’t think it was helping much until I saw another ad for it. Then I realized how much my Pcos facial hair has really changed. My... See more



Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Order came quickly

Order came quickly. Only problem was I got another order. There is a box for a subscription that is already ticked. I didn't notice it do emailed customer service and got a chap called Zarlash. He said it has been taken off the subscription box. I thanked him. Fingers crossed he did.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

I reached out in Feb several times to cancel my order. They would reach back to me randomly weeks later but never cancel my subscription. I specifically asked for refunds. Never happened. The have sent me and charged me for 6 bags of aged garlic within a 2 month span. Yet I requested a cancellation prior. I’ve asked for a refund. Still nothing. Today they sent me an email apologizing yet no refund. They even had the audacity to ask me to do a review and specifically asked me to say how wonderful their customer service was. It was NOT. I’m still waiting for my refund. Buyer beware

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

I have repeatedly reached out to LUMINE…

I have repeatedly reached out to LUMINE ORGANICS regarding my one time purchase of their whitening mouthwash. They have my purchase on a subscription monthly refill that I did not authorize. I have three times tried to reach this company to no avail on their end and they have yet to cancel this order/ subscription.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

I made an order just to see if the…

I made an order just to see if the product was OK for me.then had a message saying I had signed up for a subscription which I didn't do I contacted the customer service team and they responded very quick and sorted it out for me they have reasured me that they will not gain any more payments from My account I will keep you updated but I am confident that the matter is resolved

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

I love using the Magnesium Complex

I love using the Magnesium Complex. It has really helped me with not getting cramps in my legs at night.It also gives me a more peaceful sleep. I take one in the morning and one two hours before bed. I ordered the three bottles for the discount.I just wish they would change the auto ship then to every two months. I reached out to customer service and they canceled my membership upon my request until I use the six bottles I have. I will order again when I catch up.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Charged my credit card twice. No second order placed. I am disputing it on my credit card.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I started taking this due to sagging…

I started taking this due to sagging skin and dull hair. My skin on my legs looks like it did 10 years ago. I had a picture and was able to compare. My hair is thicker and my nails have stopped being so brittle.i will be ordering more as soon as I start to use last bottle. I’ve been using about a month now.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

My face actually does have a better appearance

The product is actually improving the look of my skin, despite my scepticism. It's not looking so tired as it's less saggy and lined. My hair and nails look and feel stronger too. My neck and hands are still looking at bit tired, but hopefully will improve in time.
The order took a while to get to me, but did arrive in good condition.
I've been using the product for about 8 weeks.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with an order

I had an issue with an order. The response from Lumine was very fast and professional. I only had to contact them once to have the issue resolved. Please note it was NOT an issue with the product, just a problem with the order process.

May 21, 2026
Unprompted review

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