My senior dog has been taking this for almost a month. She is now on her second container. She has a big lump by her tail, and no change yet. Her energy has improved, it looks like she is absorbing h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took longer than I expected for delivery and tracking via SHOP wasn’t helpful. My dog has only been on Lumiquor for 10 days so no big changes yet. Hoping for increased activity and shrinking lipoma.
Company replied
I like that this is really helping with my dogs digestion. Wish the containers were larger as I have a large dog so the container only lasts like a week and a half. Which means I have to order sooner... See more
Company replied
I purchased Lumiqour to help the lumps and bumps forming on my senior dog. I've been giving it to him consistently for approximately 2 weeks and havent noticed a different in the size of his lumps. If... See more
Company replied
Company details
Written by the company
At Lumiqour, we are a team of dog lovers who understand exactly how it feels to notice something different about your pup and not know what to do next. We started this company because we believe every dog deserves to live their happiest, healthiest life, and every dog parent deserves a natural, trusted solution they can feel good about. Our flagship product, Turkey Tail+, is a precision two-ingredient supplement combining organic Turkey Tail mushroom with Lactobacillus acidophilus probiotic, specifically formulated to support dogs dealing with fatty lumps, low energy, and immune challenges. Unlike other supplements that throw every ingredient at the wall, we keep it simple and effective because we believe in doing one thing and doing it right. Turkey Tail+ is free from fillers and artificial additives and comes in a bacon flavour that even the fussiest of dogs cannot resist, making it one of the easiest supplements to introduce into your dog's daily routine. We stand behind our product with a 90-Day Happy Pup Money Back Guarantee because we are that confident in what it does. If your dog does not thrive, neither do we. Thank you for trusting us with the health of your best friend. We do not take that lightly.
Contact info
United States
- support@lumiqour.com
- lumiqour.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a question about ingredients and…
I had a question about ingredients and also potentially need a refund (like they guanteed) and they will not respond to my inquire. Aka: a scam
July 1, 2026
Unprompted review
Reply from Lumiqour
Hi Rachele,
Thank you for sharing your feedback. We’re sorry to hear that you felt your inquiry was not addressed.
We checked with our support team and can confirm that a response was sent to your email. Please check your inbox, as well as your spam or junk folder, in case the message was filtered.
If you still need assistance with your questions about the ingredients or your refund request, please feel free to reach out to us directly at support@lumiqour.com, and our team will be happy to help.
Olivia from Lumiqour
Too expensive on a monthly basis for a…
Too expensive on a monthly basis for a retiree living on a pension
June 25, 2026
Unprompted review
Reply from Lumiqour
Hi Dale,
Thank you for sharing your feedback with us. We completely understand that managing monthly expenses is important, and we appreciate you sharing your perspective.
We’d be happy to discuss available options and help find a solution that works better for you. Please feel free to reach out to us at support@lumiqour.com, and our team will be glad to assist.
Thank you for giving Lumiqour a try, and we truly appreciate your support.
Olivia from Lumiqour
It’s only been 2 weeks
It’s only been 2 weeks , but I’ve noticed better poops , more energy, I’m praying the lump on my pet’s side will start shrinking.
July 9, 2026
Unprompted review
Reply from Lumiqour
Hi Crescent,
Thank you for sharing your experience with us! We’re so happy to hear that you’ve already noticed positive changes, including better digestion and more energy for your pet after just two weeks.
We understand how much you care about your pet’s health, and we’re hoping to hear more positive updates as you continue using Lumiqour. Every pet is different, and results can vary, so consistency is key when supporting your pet’s overall wellness.
Thank you for trusting Lumiqour to be part of your pet’s journey. We truly appreciate your support!
Olivia from Lumiqour
Seems to be a great product but…
Seems to be a great product but shipping was slow.
July 1, 2026
Unprompted review
Reply from Lumiqour
Hi Rick,
Thank you for taking the time to share your feedback! We’re happy to hear that you’re enjoying the product.
We sincerely apologize for the delay with your shipment. We understand how important it is to receive your order in a timely manner, and we appreciate your patience while it was on the way.
We’re always working to improve our fulfillment and shipping process to provide a better experience for our customers. Thank you again for your support and for giving Lumiqour a try!
Olivia from Lumiqour
Our lab had developed several visable…
Our lab had developed several visable lumps of which we had two removed surgically. I saw this advertised and wanted to try something so there would be no more surgeries and happy to say all her lumps are gone. . We are so glad she’s not going to have to endure more surgeries and can be free of those lumps she’s been on this wound 4 months the now! We could not be any more pleased
May 9, 2026
Unprompted review
Reply from Lumiqour
Hi Leslie,
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your lab is doing well and that you’ve seen such a positive change after using Lumiqour.
We know how stressful it can be to see your pet go through procedures, and we’re so happy to hear that your pup is feeling better and enjoying a happier, more comfortable life. It means so much to us to be part of your pet’s wellness journey.
Thank you for your trust and for sharing your story with the Lumiqour community. We wish your lab continued health and happiness!
Olivia from Lumiqour
My dog will not eat the newest turkey…
My dog will not eat the newest turkey tail probiotic in the higher dose. Please help?
July 4, 2026
Unprompted review
Reply from Lumiqour
Hi Kathryn,
Thank you for your feedback. We're sorry to hear that your dog isn't enjoying the updated Turkey Tail Probiotic.
A tip that has helped many pet parents is to mix the powder thoroughly with your dog's favorite wet food or another tasty treat. This often makes it much more appealing while still providing the intended benefits.
If you continue to have any concerns or need further assistance, please don't hesitate to contact us at support@lumiqour.com. We'd be happy to help.
Olivia from Lumiqour
The product turkey tail reduced my dogs…
The product turkey tail reduced my dogs bumps to flat scabs that are coming off, my vet wanted to surgically remove them
July 8, 2026
Unprompted review
Reply from Lumiqour
Hi Tom,
Thank you so much for sharing your experience with us. 💚 We’re happy to hear that you’ve noticed changes with your dog’s bumps and appreciate you sharing your journey with other pet parents.
Every dog is different, and results can vary. We always recommend keeping your veterinarian involved when monitoring any lumps or changes to your dog’s health to ensure they receive the best care possible.
Thank you again for trusting Lumiqour and for sharing your pup’s progress. We’re wishing your furry friend continued health and happiness!
Olivia from Lumiqour
The customer service is beyond…
The customer service is beyond terrible. If you plan on trying to get a refund since your dog refuses her food with this sprinkled on top GOOD LUCK.
no customer service number to call of course and I’ve sent no less than 5 emails asking and not one reply. I’d never try anything with this company again. Seems sketchy you can call anyone
July 7, 2026
Unprompted review
Reply from Lumiqour
Hi there,
We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. Providing timely support to our customers is very important to us, and we apologize if your previous emails were missed or delayed.
For direct assistance with your refund request, please contact us at support@lumiqour.com and mention your order number so our team can prioritize your case.
Again, we apologize for the inconvenience and appreciate your feedback, as it helps us improve our service.
Olivia from Lumiqour
My experience was fine
My experience was fine, but I was really surprised when the product arrived. It is a very small container & my dogs weigh 60+ lbs. which means I need 3 scoops for each dog each day. Not sure the container will even last a week. Haven’t noticed any changes yet, but only been a few days.
June 12, 2026
Unprompted review
Reply from Lumiqour
Hi Sandy,
Thank you for taking the time to share your feedback. We're glad to hear your overall experience was positive, and we appreciate your honest thoughts about the container size.
For dogs weighing over 51 lbs, the recommended serving is 3 scoops per day. We understand it can seem like the container may not last long, especially for larger dogs or multi-dog households.
Since you've only been using the product for a few days, it's still very early. Most pet parents begin noticing improvements after 3–4 weeks of consistent daily use, though results can vary depending on the dog.
We truly appreciate you giving Lumiqour a try and hope you'll start seeing positive changes soon. If you have any questions or need assistance, please don't hesitate to reach out.
Olivia from Lumiqour
Great delivery with no problems
Great delivery with no problems. I live in Canada so I thought there may be be some delay. There was not. Now just waiting for it to help my 11-1/2 yo lab.
June 15, 2026
Unprompted review
Reply from Lumiqour
Hi Roxanne,
Thank you so much for sharing your experience!
We're glad to hear your order arrived quickly and without any issues, especially with you being located in Canada. We know how important it is to receive your pup's supplements in a timely manner, and we're happy the delivery process went smoothly.
We hope your 11½-year-old Lab enjoys the product and that you begin to notice positive changes soon. Every dog responds differently, so we truly appreciate your patience and commitment to supporting your dog's well-being.
Thank you for choosing Lumiqour and for taking the time to leave your feedback!
Olivia from Lumiqour
Lumiqour LLC Is F RATED ON BBB
Lumiqour LLC Is F RATED ON BBB
they pray on animals and there owners the stuff is junk from china !
Scam scam scam
They answer reviews with a standard story !
Will NOT tell where there drugs for animals are made and will NOT EVEN DISCLOSE EVERYTHING INSIDE OF THE DRUGS FROM CHINA!
Run from this company!
April 30, 2026
Unprompted review
Reply from Lumiqour
Hi Tom,
Thank you for sharing your feedback. We’re sorry to hear you feel this way, and we understand how important it is to feel confident about the products you give your pets.
We want to reassure you that we take our customers’ trust and the well-being of their pets very seriously. We are always committed to providing a positive customer experience and being available to address any questions or concerns.
We would appreciate the opportunity to better understand your experience and resolve any issues you may have had. Please feel free to reach out to our support team at support@lumiqour.com with your order details, and we’ll be happy to assist.
Thank you for taking the time to share your concerns.
Olivia from Lumiqour
Does not work - and good luck with your refund
I purchased this in the desperate hope I could reduce my old dog's large lumps. I gave her probably half a scoop more each day until she completely finished the jar. They did not reduce at all and in fact, they continued growing. I contacted Lumiqour who apparently offer a refund if it doesn't work. They wanted to know the details of my dog and how much I gave her etc. Then I didn't hear back. I contacted them again and they asked the same details again - and then said I should purchase another jar and try for a few more weeks. I told them they offer a refund if it didn't work - and it definitely didn't work - and of course I didn't want to purchase another jar - especially when they are continuing to grow. She then offered to give me 50% refund. This is BS. You either offer a refund or you don't.
May 7, 2026
Unprompted review
Reply from Lumiqour
Hi Therese,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you’ve had with the process and understand how upsetting it can be when you’re hoping to help your dog and don’t see the results you were expecting.
We appreciate you providing details about your dog’s usage and understand your concerns regarding the refund process. Our team asks for information about your pet and product use so we can better understand each situation and ensure we’re providing the right support.
We’re sorry to hear that your previous interactions left you feeling unheard. We’d appreciate the opportunity to review your case and help make this right. Please reach out to our support team at support@lumiqour.com with your order details, and we’ll be happy to look into this further.
Thank you again for sharing your feedback.
Olivia from Lumiqour
I think a couple lumps shrunk
July 7, 2026
Unprompted review
Reply from Lumiqour
Hi Kia,
Thank you so much for sharing your update!
We're happy to hear that you think a couple of your dog's lumps may be shrinking. It's always encouraging to hear when pet parents begin noticing positive changes, and we truly appreciate you giving Lumiqour a try.
Every dog responds differently, so we’re grateful for your patience and for continuing to support your pup’s wellness journey. We hope you continue to see more improvements over time!
Thank you again for taking the time to leave your feedback.
Olivia from Lumiqour
Waiting doggy 🐕 mommy
Looking forward to seeing how much her lump goes down almost done with 2nd bottle can't wait to see how great it works!
June 15, 2026
Unprompted review
Reply from Lumiqour
Hi Melissa,
Thank you for sharing your experience with us! We’re so happy to hear that you and your furry friend are giving Lumiqour a try.
We appreciate your patience and hope you continue to see positive progress. Every pet is different, and results may vary, but we’re grateful to be part of your journey. We’d love to hear how things continue to go!
Thank you again for your support.
Olivia from Lumiqour
The customer service
Your customer service team is impressive responding in a timely manner.. We started the product and we are waiting to see results..
July 6, 2026
Unprompted review
Reply from Lumiqour
Hi Jacqueline,
Thank you so much for your kind words!
We're delighted to hear that you've had a positive experience with our customer service team and that they were able to assist you promptly. We truly appreciate your trust in Lumiqour.
We hope you'll begin to see positive results soon. Every dog responds a little differently, so we appreciate your patience as your pup continues on their journey.
Thank you again for taking the time to share your feedback!
Olivia from Lumiqour
Just started giving my dogs Lumiqour
Just started giving my dogs Lumiqour. So far they love the taste! They even lick their bowl clean when they are done! Since Ive just started giving it to them i haven't noticed any changes but hoping to see improvements soon!
July 6, 2026
Unprompted review
Reply from Lumiqour
Hi Melissa,
Thank you so much for sharing your experience!
We're so glad to hear your dogs are loving the taste of Lumiqour—and that they're licking their bowls clean! That's always wonderful to hear.
Since you've just started, it's completely normal not to see changes right away. Every dog responds differently, and we hope you'll begin to notice positive improvements with consistent daily use.
Thank you for choosing Lumiqour and for taking the time to leave your feedback. We wish you and your pups all the best!
Olivia from Lumiqour
Wonderful ResultsEasy to place order
Easy to place order. Recieved as expected. Product is working great.
Used the product from Amazon didn't get any results. Already seeing results from yours. Very Pleased.
June 15, 2026
Unprompted review
Reply from Lumiqour
Hi Trucine,
Thank you so much for your wonderful feedback!
We're delighted to hear that ordering was easy, your package arrived as expected, and most importantly, that you're already seeing positive results with our product. It's especially encouraging to know you've noticed a difference after not seeing results with another product.
We truly appreciate your trust in Lumiqour and are so pleased to hear you're happy with your experience. Thank you for taking the time to share your review!
Olivia from Lumiqour
Easy to order,arrived promptly and great customer service
easy to order and arrived promptly
July 6, 2026
Unprompted review
Reply from Lumiqour
Hi there,
Thank you so much for your feedback!
We're glad to hear you found the ordering process easy and that your order arrived promptly. We strive to make every experience as smooth and convenient as possible.
Thank you for choosing Lumiqour and for taking the time to leave your review!
Olivia from Lumiqour
Subscription scam – don’t fall for it like I did
Purchased this once, gave to my 13-year-old beagle/ridgeback that has fatty lumps, went through two containers and no change then they sent me another one and charged me $160 for another order that I did not place, tried canceling, no one responded, so I decided to keep trying and give it to her and still absolutely no change.
I have requested to cancel and get a refund on that second order twice and no one responded. Now two more orders have been charged to my card and shipped to me each $160 when there are several emails of me requesting to not be on a subscription and not be charged. This product doesn’t work and They will just keep charging you until you cancel your credit card.
Found the original email where they put me on a subscription for $40 for two containers but somehow it changed to $160 for two containers and the buttons to view change or cancel your subscription don’t work and the support email address is unresponsive. First order was in January and I’ve been billed every month since.
July 6, 2026
Unprompted review
Reply from Lumiqour
Hi Desiree,
Thank you for taking the time to share your feedback. We completely understand your concerns and sincerely apologize for any frustration or confusion this situation has caused.
After reviewing your account, we can confirm that the additional orders were created as part of an active subscription that was selected during the initial purchase. This subscription option is completely optional and is offered as a discounted automatic refill service, with the ability to cancel at any time. A confirmation email containing the subscription details and order information was sent at the time the subscription was created.
We also want to clarify that we never intend to continue charging customers who no longer wish to receive shipments. We have now confirmed that your subscription has been cancelled, and no further recurring orders or charges will be processed.
Regarding your previous attempts to contact us, we’re sorry to hear you experienced difficulty reaching our support team. Occasionally, emails may not successfully reach our inbox, so we would appreciate the opportunity to assist you directly and resolve this matter. We have reached out to you privately so we can establish a direct line of communication and look into your refund request further.
Please feel free to reply to our message or contact us at support@lumiqour.com so we can assist you.
Olivia from Lumiqour
No product, out money, terrible customer service
I ordered this for my senior dog. Website says it ships from the US, however mine was coming from Hong Kong. It never arrived, through much contact with customer service, they have stopped responding and will not refund or send product. Would NOT recommend!!!!
May 6, 2026
Unprompted review
Reply from Lumiqour
Hi Rachel,
We’re sorry to hear about your experience and understand how disappointing it must be to be waiting for an order, especially when it was intended for your senior dog.
We would like the opportunity to look into this matter and help resolve it. Please reach out to us directly at support@lumiqour.com with your order details so we can review the shipment status and assist you further.
We apologize for any frustration caused and hope to have the chance to make this right.
Olivia from Lumiqour
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.