Wonderful evening thankyou . Loved the welcoming staff , loved the music , loved the ambiance . I really did have a problem with sitting so long on a church pew . Please do make sure that we know o... See more
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Review summary
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The string trio did an excellent job performing Beatles' music and the church setting was lovely. Thankfully it wasn't a hot evening or the church sanctuary would have been very uncomfortable. The can... See more
Company replied
The musicians and music were flawless. The Venue could use some improvement. I am always cold but it was actually a little warm given the amount of people that were seated right next to each other. Th... See more
Company replied
We visited Canterbury Cathedral , an impressive venue in any case. We were shown to our event by some very helpful staff outside. Once inside and seated , the "women who defined jazz " Billie Hallid... See more
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Company details
Written by the company
Lumos Experiences brings you enchanting concert experiences paying homage to world famous artists. We've partnered with spectacular locations & churches across the UK, US & EU to deliver a concert experience that is nothing short of magical ✨
Contact info
Thames Tower, RG11LX, Reading, United Kingdom
- customerservice@lumos-experiences.com
- lumoslive.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 2 weeks
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We went to the Coldplay one it was…
We went to the Coldplay one it was absolutely fabulous, the musicians were so brilliant, and really brought the Coldplay music to life in a totally different way it was very moving, we went home with the most wonderful feeling of listening to beautiful music by top class musicians
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay Lumos experience and that our musicians brought the music to life in such a unique and moving way.
It's lovely to know that the performance left you with such a wonderful feeling and that the talent of our musicians made the evening so memorable. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Truly memorable evening
Truly memorable evening, Canterbury Cathedral is a great venue, amazing vocalist and good seating. The staff were most welcoming and helpful.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Jenny,
Thank you for your wonderful feedback. We're delighted to hear that you had such a memorable evening and that the beautiful setting of Canterbury Cathedral helped make the experience so special.
It's lovely to know that you enjoyed the amazing vocalist, comfortable seating, and the warm welcome from our team. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
What a lovely way to spend an hour it…
What a lovely way to spend an hour it was truly amazing!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such an amazing time and enjoyed spending an hour immersed in the Lumos experience.
It's lovely to know that the performance created such a memorable moment for you. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Magical Evening
Absolutely wonderful! The setting, the musicians, and songs were fabulous!
Already looking to attend another Candlelight concert!! Mesmerizing!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such a fabulous Candlelight experience and that the setting, musicians, and music all came together to create a mesmerizing evening.
It's fantastic to know that you're already looking forward to attending another concert. Thank you for joining us, and we can't wait to welcome you back for another Lumos experience soon.
Lumos Experiences
Went to see the jazz night with Billie…
Went to see the jazz night with Billie Holiday and Amy Winehouse. The singer was great although the acoustics were not great. The band with the singer needed to be more upbeat and a bit more lively
The seats were extremely uncomfortable glad it was only an hour
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Kevin,
Thank you for your feedback. We're delighted to hear you enjoyed the singer's performance.
We're sorry that the acoustics, seating comfort and overall energy of the accompaniment did not fully meet your expectations. We appreciate your comments, as feedback like this helps us continue to improve our performances and the overall concert experience.
Thank you again for taking the time to share your thoughts.
Well organised
Well organised. Seats a little uncomfortable but as it only lasted an hour it was OK. Singer was excellent. Perhaps a few too many solos from the band.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your feedback. We're delighted to hear that you enjoyed the evening and found the event well organised.
It's lovely to know that you appreciated the singer's performance and the overall experience. We also appreciate your comments about the seating and the balance of the programme, and we'll keep your feedback in mind as we continue to improve our events.
Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
St Alphege Church Solihull was the…
St Alphege Church Solihull was the venue for the music of Coldplay. Stunning setting with fantastic relaxing music. Most enjoyable....
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Mark,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay Lumos experience at St Alphege Church Solihull.
It's lovely to know that the stunning setting and relaxing music helped create such an enjoyable evening. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
This was amazing and quite beautiful in…
This was amazing and quite beautiful in my home church. All four members were so talented it was pure pleasure to watch and listen too.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that the performance was such a beautiful and memorable experience, especially in your own home church.
It's lovely to know that the talent and passion of all four musicians made the evening such a pleasure to watch and listen to. Thank you for sharing this special occasion with us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
It was such a magical experience
It was such a magical experience.
Definitely will be back
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such a magical Lumos experience.
It's lovely to know that the evening left such a lasting impression, and we're thrilled that you’re planning to join us again. Thank you for your support, and we look forward to welcoming you back to another
Lumos concert soon.
Lumos Experiences
Amazing experience at Doncaster Minster…
Amazing experience at Doncaster Minster watching a rendition of Coldplay. Very talented musicians and a really well-put-together experience. My compliments to the musicians and a special mention to John who kept a subtle humour throughout!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay Lumos experience at Doncaster Minster and that the talented musicians helped create such a memorable evening.
It's lovely to know that the performance, atmosphere, and thoughtful touches throughout the event made such an impression. We'll be sure to share your kind words with the musicians, and especially John for bringing his subtle humour to the experience.
Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
It was a beautiful event as well as…
It was a beautiful event as well as lovely hosting. The performance was phenomenal. I would definitely recommend this event and attend again!!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Grace,
Thank you for your wonderful feedback. We're delighted to hear that you found the event so beautiful and enjoyed the warm hosting and phenomenal performance.
It's lovely to know that the experience left such a lasting impression and that you would recommend Lumos and attend again. Thank you for joining us, and we look forward to welcoming you back to another
concert soon.
Lumos Experiences
The concert was awesome but I don’t why…
The concert was awesome but I don’t why the platinum seats were double the price and I was one row behind. I think the seats should have all been one price
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your feedback. We're delighted to hear that you thought the concert was awesome and enjoyed the overall experience.
We appreciate your comments regarding the seating categories and pricing. We understand that the value of different seat options is an important part of the experience, and we’ll take your feedback into consideration as we continue to review our arrangements.
Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
The musicians were talented and warm…
The musicians were talented and warm and friendly and I think the church atmosphere added to the event
July 24, 2026
Unprompted review
Reply from Lumos Experiences
Hi Charles,
Thank you for your kind feedback. We're delighted to hear that you enjoyed the performance and appreciated the warmth and talent of our musicians. It's also wonderful to know that the church atmosphere enhanced your experience.
We hope to welcome you to another Lumos concert soon. Thank you again for your support.
Lumos Experiences
The musicians were great and the…
The musicians were great and the lighted candles was amazing creating a very unique atmosphere.
July 24, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the musicians' performance and that the candlelit setting helped create such a unique and memorable atmosphere.
It's lovely to know that the combination of music and lighting made the experience so special. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
The concert was excellent very moving
The concert was excellent very moving. Staff is wonderful and very helpful
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Dawn,
Thank you for your wonderful feedback. We're delighted to hear that you found the concert excellent and moving.
It's lovely to know that our team helped make your experience even more enjoyable through their helpful and welcoming service. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Had a great time!
July 24, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had a great time at the Lumos experience.
It's lovely to know that you enjoyed the evening and that it created such an enjoyable memory for you. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
U gave me goosebumps from start to…
U gave me goosebumps from start to finish.
Loved the concert.
A Coldplay candlelight experience ❤️
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that the Coldplay Candlelight Experience gave you such a powerful and memorable evening.
It's lovely to know that the music created such an emotional connection and that you enjoyed the performance from start to finish. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Absolutely fantastic
Absolutely fantastic didn’t disappoint would definitely love to see again
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such a fantastic experience and that the performance did not disappoint.
It's wonderful to know that you would love to attend again. We truly appreciate your support and look forward to welcoming you back to another Lumos concert soon.
Lumos Experiences
Fantastic experience & great music…
Fantastic experience & great music choices. Hopefully more can happen in Tarporley :)
July 24, 2026
Unprompted review
Reply from Lumos Experiences
Hi Siobhan,
Thank you for your wonderful feedback. We're delighted to hear that you had a fantastic experience and enjoyed the music choices.
We appreciate your support and your kind suggestion about bringing more events to Tarporley. We'll be sure to share your comments with the team.
Thank you again for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Amazing experience
First experience of Lumos event & we loved it!! The musicians were fantastic, the Coldplay set was amazing!!
Only reason it didn’t get 5stars was the venue - church pews were really uncomfortable & only one loo for everyone.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Charlene,
Thank you for your wonderful feedback. We're delighted to hear that your first Lumos experience was such an enjoyable one and that you loved the musicians and the Coldplay programme.
We're sorry that the seating comfort and venue facilities did not fully meet your expectations. As many of our concerts take place in historic venues, these aspects can sometimes be limited, but we appreciate your comments and will take them into consideration for future events.
We hope to welcome you back to another Lumos concert soon. Thank you again for your support.
Lumos Experiences
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