Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
Company details
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
498 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Great experience
My marco mareo boots xmas pressie to me arrived very promptly beautifully packed ..delighted with my purchase will deffo shop here again !
November 10, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Roisin - enjoy your xmas pressie. Thanks for shopping with us, we really appreciate it.
I found boots not stocked elsewhere
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the future as I was very pleased with my purchase and the entire process.
November 10, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Arrived beautifully packaged and very…
Arrived beautifully packaged and very quick too ... I think 2 days or something. Great price too compared to same boots with others. Thanks
October 23, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Beautiful shoes with a fast and…
Beautiful shoes with a fast and efficient delivery service.
October 11, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Delowith my boots
October 21, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thank you for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 4 star review, we really appreciate it. Thank you for shopping at Lusana Shoe Boutique.
Saw boots in shop in Athlone and didn't…
Saw boots in shop in Athlone and didn't buy then. Regretted that decision when I got home and ordered them online that night!
October 13, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Bernie, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Margaret, we really appreciate it. Thank you for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Prompt Delivery and shoes were fab
Prompt Delivery and shoes were fab, but had to return as needed larger size. Refund issued very promptly
September 22, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Roisin, we really appreciate it. Thanks for shopping with us, hopefully, the size will work out for you the next time.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
I ordered my shoes at 11pm on…
I ordered my shoes at 11pm on Wednesday, and they were delivered before 9am on Friday. Amazing service!
September 25, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Julie, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Linda, we really appreciate it. Thank you for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Pearl, we really appreciate it. Thanks for shopping with us.
Fast delivery, great sale price
Fast delivery, great sale price for a pair of Marco Moreo shoes and they arrived as described!
August 28, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Very prompt response to my query and…
Very prompt response to my query and subsequent order. I was delighted with the shoes.
September 18, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Joan, we really appreciate it. Thanks for shopping with us.
Delivery was very slow
Delivery was very slow, when I phoned the shop to follow up the delivery, staff were very rude, told me it wasn't their problem and to take it up with an post myself. Eventually I got a message saying there was a problem with an post.
August 29, 2025
Reply from Lusana Shoe Boutique
Thank you for your feedback. I remember your call, as you insisted that you worked for An Post and that delivery should have been guaranteed as next day which is in fact not the case with the tracked parcels. I am sorry if you felt I was rude but there was a reluctance to listen to our explanation during the conversation, When you called, we did ask you to contact An Post but you had already done that. We also contacted An Post but have yet to receive a reply.
As it transpired, we subsequently discovered that there was an issue in the mail centre in Port Laois which resulted in a large number of parcels being delayed on the week in question . This delay was completely outside of our control.
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