I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... See more
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The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... See more
Company replied
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... See more
Company replied
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... See more
Company details
Written by the company
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Contact info
Bijster 13, 4817 HZ, BREDA, Netherlands
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
Just work brilliantly!
Just work brilliantly!
No hassle, stress or any difficulties. Finally using the voucher from 2020 and the 5% discount they added to any booking.
Been excellent throughout
April 14, 2023
The accommodation was easy to book and…
The accommodation was easy to book and the information provided in the website was helpful.
March 11, 2023
Booking error quickly resolved
Recently priced up a holiday package online with Lux and accidentally managed to confirm my booking. Lux were very understanding and quick to resolve the matter without issue.
March 11, 2023
Booking this site was straight forward…
Booking this site was straight forward with no strange tick boxes, a pleasure to use.
March 5, 2023
A good experience when booking
Easy to navigate. The information was very helpful especially the birdseye view layout of the campsite and accommodation. A good selection of photos, but could do with a few more especially of the pool area.
March 6, 2023
Easy to book fantastic communication
Very professional and easy to book, amazing communication informing us of everything we need to know. Thank you.
March 1, 2023
The book of experience was very easy
The book of experience was very easy. The site looks beautiful. Hopefully it will be okay. Everything went well thank you very much
February 28, 2023
Really fantastic cistomer service
Really fantastic customer service, and delivered far quicker than expected taking out any hard work for me. Thanks very much for making our booking experience so easy Hepzaba!!
February 25, 2023
Good website and good customer support
Good website although being able to add to a wishlist would have been helpful. Good customer support
February 12, 2023
Intollerant now perfect
February 13, 2023
I wouldn't give any stars if possible…
I wouldn't give any stars if possible my holiday was booked for 7 month 5 month before my holiday I got an email telling.g me they had to cancel my booking as there was no availability so refunded my deposit 4 days later they emailed again saying sorry there is availability but it is 159 pound dearer absolutely disgusting there was 3 family's very upset as it was all of us
January 2, 2023
Reply from LuxCamp
Dear Jenkinson family, Thank you for your review and feedback! I see you have made a prebooking for a Standard Pitch on campsite Platja Cambrils. In the confirmation that times we have mentioned the following: Please note: Your pre-booking is not yet final, please note that availability and prices are currently no guarantee.
As we are working together with partners and campsites we are dependent on them for prices and availability. unfortunately we have no influence on that. Iam sorry that you very upset about the changes in price. In case you have any further questions, please contact us though our portal on the website. Kind regards, Karin Team Luxcamp
The website was easy to use.
February 1, 2023
Easy to book
Easy to book . Good communication after booking.
It would be nice if we could see a plan of the site exact pitch locations.
January 31, 2023
Reply from LuxCamp
Dear Sharon, Thank you for your 5-star review and feedback. We have maps per partner. If you wish to receive a map from campsite l' Ocean Breton please sent us a message through our website. Kind regards, Karin Team Luxcamp
easy to follow
January 26, 2023
Found your agent's to be professional
Found your agent's to be professional, pleasant and very helpful when making the original booking and again when we made an ammendment to the booking.
January 27, 2023
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