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Rated 5 out of 5 stars

Just a note to thank Karin, Natalia & Ingrid for all their help with our Holiday booking for June 2020. We had booked Union Lido with LuxCamp for late June. When it became apparent that the holiday co... See more

Company replied

Rated 4 out of 5 stars

The campsite had excellent facilities, indoor and outdoor pools of a high standard and a range of excellent provision for enjoying the river next to the camp. The site had a good bar and some restaur... See more

Rated 5 out of 5 stars

I usually book directly with hotels, campsites etc but left it a bit late and found my options diminishing. Once we decided on a campsite for this Summer I realised I'd have to use a company. The proc... See more

Company replied

Rated 5 out of 5 stars

I found the booking process was very straightforward. All details I could have needed where provided on screen which was great as I'm a bit of a stickler for details! They also provided us with a todd... See more

Company details

  1. Tour Operator
  2. Self-Catering Accommodation

Written by the company

At lux-camp.ie you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s finest campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.ie today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Rated 1 out of 5 stars

Site cancels my bed linen order

I received a mail a few days ago that my bed linen order is cancelled because I booked late. Surely your booking system should have flagged this...which could easily be done at time of booking.Extremely disappointed and don't know what to do. I just saw the mail now and travelling tomorrow. I don't know what to do.... I've never ever heard of a scenario like this before...

June 19, 2023
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Reply from LuxCamp

Dear Wilie, thank you for your review and feedback! As we are working with partners and campsites we are dependent on them. When making a lastminute booking it is not always possible to fullfill the linens to the booking due to limited supplies of linens at the campsite. We are very sorry for this. We are trying to fix something with our IT department that in the booking system this should be flagged. I wish you a nice holiday! Kind regards, Karin Team Luxcamp

Rated 5 out of 5 stars

Was a very easy process from start to…

Was a very easy process from start to finish with booking . I even spoke to an agent which was very helpful .just waiting on holiday voucher now which we will receive four weeks before our holiday but overall a very easy and helpful experience . We look forward to our holiday

April 21, 2023
Rated 5 out of 5 stars

Seamless Booking Experience

I found the booking process was very straightforward. All details I could have needed where provided on screen which was great as I'm a bit of a stickler for details! They also provided us with a toddler bed guard free of charge! I booked on a Friday evening and got my invoice confirming the booking in less then 24hours which was great as I really didn't want to wait until the next business day to book my flights as prices go up by the hour! Overall I'm feeling positive about the holiday after a seamless booking experience. I will review the holiday when we are back!

March 25, 2023
Rated 5 out of 5 stars

Happy repeat customer

Used Lux Camp last year and booked again based on that great experience. Simple booking and payment process with great information on their easy to use website.

March 22, 2023
Rated 5 out of 5 stars

Customer Service at it’s finest

Lux camp have been nothing short of amazing! We booked a camp and changed our mind shortly after. We had opted for insurance in our initial booking. We asked if it would be ok to change, and within minutes the cancellation was processed and the new booking was confirmed. The person I liaised with was so efficient and courteous. They signed the email Hepzaba V. We are very grateful for their stellar service and hope that they receive the same service when they need it. If you are deciding on who to book your camp with this year, we would highly recommend Lux Camp for a hassle free and friendly service.

March 11, 2023

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