Luxaflex Australia - Sunmaster Midland Reviews 

94
TrustScore 5 out of 5

4.9

22B The Crescent, 6056 Midland, WA, AU


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Rated 5 out of 5 stars

Very friendly place. Family owned business. They know so much and shared their expertise about their products to us the customer. We have no hesitation to recommend Luxaflex Midland as the go-to p... See more

Rated 4 out of 5 stars

I had to have my shutters replaced on front windows. The measurements were checked carefully and a quote given. About four weeks later two workmen arrived and meticulously replaced the old shutter... See more

Rated 5 out of 5 stars

I chose Luxaflex because of the beautiful variety & quality of window blinds that I was wanting in my new house. I was able to match a colour with my new bedroom headboard. The boys never tired of m... See more

Rated 5 out of 5 stars

Friendly and knowledgeable staff who took the time to show us almost everything in the showroom (because I didn't know what I wanted) and gave us time to chat privately was a great starter! Followe... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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Replied to 71% of negative reviews

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4.9

All reviews

(94)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team at Midland lead by Tim

Very good service and very helpful with any questions we had with the blinds and their installation. I would highly recommend the team if you are looking for window coverings.

October 13, 2021
Luxaflex Australia - Sunmaster Midland logo

Reply from Luxaflex Australia - Sunmaster Midland

Thanks you Braham and Diedra for your lovely review. We look forward to check measuring your next order of Pirouette’s soon

Rated 5 out of 5 stars

Installation of Luxaflex roller blinds - living area

The installation of our Luxaflex roller blinds was such a positive experience. The two fitters arrived on time and we both very pleasant and extremely professional and competent.
The whole job was carried out in record time and without a hitch. They cleaned up as they went along and left the area spotless.
Tim, both at the shop and when he came to measure at the house, was very helpful and, again, so professional and pleasant.
I would definitely recommend Luxaflex Australia - Sunmaster Midland to all my friends and anyone who needs window coverings. They will not disappoint!

October 8, 2021
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Reply from Luxaflex Australia - Sunmaster Midland

Carol, your beautiful words have blown us away. Thank you so much for your generous review, it means so much to us. Thanks, Tim Roxby

Rated 5 out of 5 stars

Great people great service and a great…

Great people great service and a great product.
All friendly and very helpful

September 28, 2021
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Reply from Luxaflex Australia - Sunmaster Midland

Thanks for your great review Len. It was a pleasure to be of assistance. Thanks, Tim Roxby

Rated 5 out of 5 stars

EXCEPTIONAL AND PROFESSIONAL

Tim and his Luxaflex team is the most professional business I have come across for some time. Their exceptional customer service, lovely and friendly manner, attention to detail and dependability is second to none - whatever they say, whether it is to call, to organise a visit, to install or to resolve an issue, they are extremely thorough, trustworthy and have followed displaying care and respect for their customer.
If I decide to update or perhaps have external blinds, I wouldn't bother with trying anywhere else. Today, you pay for what you get so I was very happy to pay extra for such a quality service and a super quality product.

July 26, 2021
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Reply from Luxaflex Australia - Sunmaster Midland

Colleen your feedback is very gratefully received. We are so pleased that you have had a great experience and love your products. I hope we can be of help again in the future. Thanks again, Tim Roxby

Rated 5 out of 5 stars

Luxaflex Australia

Luxaflex Australia – Sunmaster Midland have installed for us in the past three months External window blinds and internal window shutters.
We do not have any negatives regarding our experience with them.
They gave us full and helpful information about the products which assisted us in selecting the products to suit us.
The installers were professional and installed the products without any disturbance to us.
We are very satisfied with completed installations.
All appointments were promptly kept.

June 29, 2021
Luxaflex Australia - Sunmaster Midland logo

Reply from Luxaflex Australia - Sunmaster Midland

Thanks for your great review Keith. It was a pleasure to be of assistance and we are so pleased you are happy with the results. Thanks, Tim Roxby

Rated 5 out of 5 stars

Tim and his team did an excellent job…

Tim and his team did an excellent job with our internal and external blinds. They provided great advice during the design and quote process and install was quick and seamless. I feel like we have some quality products in our home that have met our needs in both form and function. Thanks!

May 17, 2021
Luxaflex Australia - Sunmaster Midland logo

Reply from Luxaflex Australia - Sunmaster Midland

Hi Jenny and Ed, thanks so much for your wonderful review. We are so pleased you are happy with both the process and your new products. Thanks, Tim Roxby

Rated 5 out of 5 stars

Best decision to go with luxaflex Midland

From our initial contact with the team at Midland through to installation we had nothing but the best customer service. Staff are knowledgeable about the products and worked with us and our million questions patiently. The installers arrived on time and were great especially with attention to detail and our specific requests (and they have a great sense of humour). Highly recommend the Midland store and staff. Oh and the blinds all look fabulous too!

May 17, 2021
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Reply from Luxaflex Australia - Sunmaster Midland

Hi Jeff and Diane, thanks for your review. We are just lucky you appreciate our sense of humour as much as we do! Thanks, Tim Roxby

Rated 5 out of 5 stars

Excellent job

The knowledge of products of Tim from Sunmaster Midland was outstanding and made the choice of which products to select so much easier. Very accommodating when we requested the Duette blind be installed sideways on our bedroom window, eventhough in his experience no one had ever requested it before (Works a treat!) The guys who did the installation were on time, worked efficiently and cleaned up after themselves.
We are very happy with the installation of our blinds and it has lifted the whole appearance of our rooms.
The only downside in our experience was the delay between the blinds being ready and the installation date being scheduled.

March 25, 2021
Rated 5 out of 5 stars

The team at Luxaflex Australia

The team at Luxaflex Australia - Sunmaster Midland are complete professionals as well as great people. They ask about your needs and preferences and then recommend the products that best meet those. There was no attempt to 'upsell', which was refreshing to say the least. The installers were prompt and proficient. We have used them for blinds at a previous property and so naturally called on them when we moved. We have no hesitation in recommending them to others.

March 22, 2021
Rated 5 out of 5 stars

Highly recommend

Absolutely love our curtains from sunmaster midland! We went with a sheer linen and rollerblind underneath to cover three walls with full windows in the living area. The whole experience was fantastic - great customer service/product selection guidance, and very easy/quick process of measuring, quoting and installing. The installers were also very careful with great attention to detail.

March 10, 2021
Rated 5 out of 5 stars

What a difference

After talking to Tim about what we were after for our window fittings . We found Tim to be very helpful and he gave great idea's, we love what we picked it looks great. On installation Tim and his team were very professional and friendly. We would have no hesitation in using Luxaflex again and have told our friends.

January 7, 2021
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Reply from Luxaflex Australia - Sunmaster Midland

Thanks for your great feedback Sarah and Mike. It was a pleasure to be of assistance and we are so pleased you are happy with the results. Thanks, Tim Roxby

Rated 2 out of 5 stars

Fantastic colour and performance from…

Fantastic colour and performance from this new product. Keeps the sunlight at bay without blotting out the light completely. Best motorised blinds on the market with easy to operate remote. Greatly improved battery cases, highly recommended.

December 14, 2020
Rated 5 out of 5 stars

Shield from the hot summer sun.

We need something to shield sensitive plants in our garden from the hot summer sun. As they have in the past Luxaflex Australia - Sunmaster Midland (Tim) suggested a retractable blind as a solution. This was expertly constructed and installed in good time and for a reasonable price and has solved the problem.

December 7, 2020
Rated 5 out of 5 stars

Luxaflex Panel Blinds from Sunmaster Midland

I am very pleased with my Luxaflex panel blinds they look fantastic. Sunmaster Midland was so efficient . We did the measure and I choose the colour I wanted. I was given the quote and signed up there and then. A couple of weeks later that the blinds were installed. The installers were very efficient and there was no mess and no packing material left behind. Most importantly all the people I dealt with at Sunmaster were really nice and very helpful.
I would recommend them and, of course, Luxaflex for their very high quality product that makes my home look beautiful.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Even though my property was in the…

Even though my property was in the outer metropolitan area which meant there was extra travelling I was given an excellent service by professional people who were pleasant, on time and got on and did their job well.
I am very pleased with the blinds that I have had fitted.
Thanks Luxaflex

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

We are simply amazed at the blinds and shutters installed

We are simply amazed at the blinds installed and love the unique and very effective way they control the light. These drapes enhance the decor, and we are more than happy with the overall effect. Blinds and shutters are a continuing talking point with our visitors and we are happy to tell them where they can see your great display in Midland. Thank you for the scene changing experience. Naomi & Colin Abell. Aveley.

August 25, 2020
Unprompted review

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