Luxe Home Interiors Reviews 

203
TrustScore 4 out of 5

4.0

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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

I ordered a bubble egg chair and it was delivered very quickly on the date I was informed. The delivery driver Costal Rotaru was very helpful with getting the chair into my home. I would defo recommen... See more

Rated 5 out of 5 stars

My dearly beloved mother was over the moon with the gift I got for her birthday from Luxe home interiors! I was aware it was on pre order and it clearly stated the realise date under it so I was awa... See more

Rated 4 out of 5 stars

Would have given 5 starts but item was damaged on delivery. Delivery too longer than advertised. Having said that, once I contacted Luxe I was offered a replacement or refund. I was expecting to mov... See more

Rated 1 out of 5 stars

Ordered 17th feb on pre order, meant to have been released by 27th Feb, were in April no sign, no communication, every time I contacted it was a generic message, please allow 7 days for your goods to... See more

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4.0

Great

TrustScore 4 out of 5

203 reviews

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1-star

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4.0

All reviews

(203)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Soliciting for reviews on Facebook

Soliciting for reviews on Facebook for Trust Pilot. I believe this is against the rules and loses any respect from me. I have shopped here before and the service was not the best and because of this I'd rather support another company. Do I get the £5 now, that was promised for my review on Facebook? Dont worry I didnt want the 'dirty' credit anyway as wouldnt deal with this company again. Would not use them again based on their tactics for getting a review either.

March 25, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Hi This is completely False We Are in the terms and conditions of trust pilot which can view here https://uk.legal.trustpilot.com/end-user-terms-and-conditions in which we offer vouchers to customers, in return for a honest review about our customer service or product, we always confirm the reviews by requesting order numbers before we issue vouchers. Kind Regards Lee Account Review Luxe Home Interiors

Rated 4 out of 5 stars

AMAZING 100! Reccomend

Great customer service. Helped me with all and every one of my needs and assured me I was going in the right design direction with my home! So gorgeous!

March 24, 2018
Unprompted review
Rated 1 out of 5 stars

A**holes

Horrible lying about paying you to lie and give a good review for a horrible company. Avoid

March 24, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Hi This is completely False We Are in the terms and conditions of trust pilot which can view here https://uk.legal.trustpilot.com/end-user-terms-and-conditions in which we offer vouchers to customers, in return for a honest review about our customer service or product, we always confirm the reviews by requesting order numbers before we issue vouchers. Kind Regards Lee Account Review Luxe Home Interiors

Rated 1 out of 5 stars

Bad customer service

Still waiting for my order from four weeks ago. They keep promising it is on its way but never arrives.

March 23, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Dear Nahid Some times orders can be on PRE ORDER we clearly state this by changing the 'ADD TO CART' to 'PRE ORDER' along with a release date under the ' PRE ORDER NOW' button thats why customers sometimes get confused, I can't see your order can you please email it to us at customercare@luxehomeinteriors.co.uk so we can investigate this for you Thanks Katie Account Review

Rated 1 out of 5 stars

Liars scammers dishonest sum!

Liars scammers dishonest sum!
I saved up and purchased angel wings for £107.99 10 weeks later no delivery lies after lie no delivery tracking number no shipment number no phone call or direct contact number then I messaged the page to be blocked. Do not spend a penny they are scammers!!!

March 23, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Dear Lorraine

I can assure you we are ' not scammers' it would be impossible due to the fact of accepting PayPal, Your item was clearly on pre order with a date under it we change the ADD TO CART button on the product page to PRE ORDER now along with a date under it, you have called us numerous times i can see and also emailed us which we replied, then you copied and pasted negative messages on each and every post on facebook, You have also been sent your tracking number which you replied in a very rude manner, we have tried our best to accommodate you

Thanks
Account Review

Rated 4 out of 5 stars

Review

Recommend to anyone! Couldn't think of any bad points absolutely fanastic!

March 22, 2018
Unprompted review
Rated 1 out of 5 stars

Not good

Items ordered were delivered late, and were of inferior quality. Wouldn't use them again, or recommend them

(now how do I claim my fiver?)

March 22, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Dear Bogs Dollocks..

Some times orders can be on PRE ORDER we clearly state this by changing the 'ADD TO CART' to 'PRE ORDER' along with a release date under the ' PRE ORDER NOW' button thats why customers sometimes get confused, I can't see your order can you please email it to us at customercare@luxehomeinteriors.co.uk so we can investigate this for you Thanks Katie Account Review

Rated 5 out of 5 stars

Love this website

Love this website! It’s easy to navigate and find items, the accessories have to be my favourite! The prices are so reasonable also! Definitely would recommend!

March 20, 2018
Unprompted review
Rated 1 out of 5 stars

Never got item and never answered my…

Never got item and never answered my phone call when they said would ring back or email.Not reputable for your company to behave like this.

March 20, 2018
Unprompted review
Luxe Home Interiors logo

Reply from Luxe Home Interiors

Dear julie

Sorry to hear that please email us customercare@luxehomeinteriors.co.uk, Some times orders can be on PRE ORDER we clearly state this by changing the 'ADD TO CART' to 'PRE ORDER' along with a release date under the ' PRE ORDER NOW' button thats why customers sometimes get confused, I can't see your order can you please email it to us at customercare@luxehomeinteriors.co.uk so we can investigate this for you Thanks Katie Account Review

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