HomeLuxeInteriors Reviews 

740
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing them as beautiful, stunning, and exceeding expectations. Many people highlight the excellent delivery service, noting that items arrive quickly, on time, and are very well packaged, ensuring no damage. Reviewers also appreciate the great communication and efficient service, making the overall purchasing experience smooth and positive. However, some customers experienced issues with their orders, such as items not matching descriptions or being unavailable after purchase. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, and some noted poor handling by couriers.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast delivery times, with... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with their purchases,... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers expressing satisfaction with the ease of... See more

Service

Reviewers mention positive feedback about service, with many customers expressing delight and satisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 matching items, the items arrived on time and very well packed. Unfortunately the items did not match. One was as described the other a completely different colour.

Rated 4 out of 5 stars

Great delivery and easy to assemble. It’s a great statement piece but the metal frame had small blemishes in places which means I knocked off a star. Given the price point I’m overall satisfied.

Rated 5 out of 5 stars

Amazing service- called them with a question which was answered quickly, ordered 4 dining chairs mid afternoon and were dispatched same day and delivered following day. As for the chairs themselves,... See more

Rated 5 out of 5 stars

Absolutely amazed with how well my items were so well packaged. Nothing was going to damage my wall pictures. Absolutely in love with all my items. Quick delivery too. Will definitely be ordering agai... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flat Pack Assembly
  4. Furniture Accessories

Written by the company

Home Luxe offers the latest trends in bespoke beds to fashionable range of sofas. We have a vast range of elegant home furniture. We offer payments through Klarna wich allows you to pay later

Shop With Confidence at Home Luxe

Written by the company

We have a fast home delivery service on most products

Contact info

4.0

Great

TrustScore 4 out of 5

740 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(740)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have tried to phone company for 6…

I have tried to phone company for 6 days in a row several times no answer I was delivered 2 different style of chairs one set holes in wrong place they also had anti slip pads on feet that someone at put on these were obviously used chairs no one is answering phone or emails dpd were supposed to to pick up 6 days ago they didn’t pick up and Iv been trying for 6 days to tell them to get someone to pick them up

June 23, 2026
Rated 5 out of 5 stars

Great customer service

Part of my delivery was lost by the courier,I contacted Homeluxeinteriors and they resolved the matter within a week, great customer service and a great quality product. I would highly recommend this company.

June 18, 2026
Rated 1 out of 5 stars

package that mirror arrived in looked…

package that mirror arrived in looked like it had been at a rugby match mirror was very slightly damaged
at the back but you are not able to see when on wall but for what we paid it should of been perfect

May 30, 2026
Rated 5 out of 5 stars

Thrilled

Thrilled, thank you very much
Its bigger than l thought, but is something special and it arrived before expected

May 29, 2026
Rated 2 out of 5 stars

I really needed what I had ordered

I really needed what I had ordered. More than a couple of days went by then I got an email to say I was being refunded, which I really appreciate, but I would have prefered an email with an explaination why the order was cancelled.

May 27, 2026
Rated 5 out of 5 stars

HomeLuxeInteriors were very quick and…

HomeLuxeInteriors were very quick and helpful when replying to my query. My chrome and glass display unit was wrapped in cardboard packaging that said coffee table, so I thought it was the wrong item. They explained they sometimes used stronger outer packaging for breakable items. It was indeed, very carefully packed.
We are delighted with the unit, and would use them again.

May 30, 2026
Rated 1 out of 5 stars

Sent me a broken mirror

Sent me a broken mirror, initially hung up on me when I rang customer service. Answered when I rang again saying they would send someone to pick the mirror up and refunded me, still waiting for this refund and mirror pick up. AVOID

May 17, 2026

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