Luxellelondon Reviews 150

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not buy from this scam company. They send you terrible quality fakes then block you when you ask for a refund. Absolute fraudsters.

Rated 1 out of 5 stars

How can this company still be trading? They’re selling fake clothes, bad fake clothes. Poor quality, no labels, absolutely shocking. They say they’l refund and don’t but “Sophia” keeps saying g she’s... See more

Rated 1 out of 5 stars

Bought a 'lovely' outfit £69:80 Took weeks to arrive. Nothing whatsoever like their advertisements. When I asked for return address they asked me to keep it as they were going out if business and... See more

Rated 1 out of 5 stars

Absolutely shocking. Took WEEKS to arrive (from China!) with very poor tracking. And then the quality was abysmal - the garments bear only the vaguest resemblance to what's online; never seen a worse... See more

1.2

Bad

TrustScore 1 out of 5

150 reviews

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Rated 1 out of 5 stars

Avoid at all costs.

Two weeks to arrive. Item poor quality, wrong fabric and smelt.
Have tried to contact the company via webpage and email and Instagram and have received no reply to be able to arrange a return.
The return policy is not explicit- but customers have to pay for return - to China!

July 13, 2024
Unprompted review
Rated 1 out of 5 stars

Might look nice on a scarecrow

For some reason I decided to take a gamble on a dress I saw advertised that looked really flattering. It has now arrived, looks nothing like the photograph and I am not sure I would trust the fabric not to fall apart and leave me literally in the cold...And of course returns need to be paid for, $20 to China. The dress is just going to be turned into a dress for a scarecrow somewhere instead...

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Complete rip off

Complete rip off! AVOID AVOID AVOID
the dress was advertised as 100% cotton but it is polyester, terrible quality and the stitching has come apart leaving a huge hole in the side. It’s unwearable.
The returns policy states $20 to return to China.

Do not buy from this company

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I ordered 3 dresses, one linen, two cotton. When they arrived all three were polyester and I now have to pay a fortune to ship them back to China. This is basically a rip-off shop advertising on Instagram - do not use.

June 10, 2024
Unprompted review

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