Jason and Marius were dealt a poor hand by the guys back at branch who failed to follow the delivery instructions. After some teething problems the gentlemen persevered and made a successful delivery.... See more
LUXSALE
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Jason and Catlin delivered a sofa and bench to our home this morning. They called me half hour before to let me know they were half hour away. Very polite and very professional. They delivered, unpack... See more
Friendly, polite and helpful delivery guys(Marius and Sofia)They make a great team. Furniture was delivered on time
Purchasing a sofa from Sofa and Chair company was a pleasure. Spacious showroom, helpful staff , quality furniture. Our previous sofa purchased over ten years ago from same company lasted very well an... See more
Company details
Written by the company
Welcome to LUXSALE, London's online luxury furniture store. Shop designer interiors, home decor and handmade luxury at affordable prices online and in store. We update our luxury collections with the latest designs every day, featuring timeless London Look designs, handcrafted upholstery, overstock & ex-display furniture from worldwide designer brands at discounted prices, all in-stock and ready for White Glove Delivery.
Contact info
1 Western Avenue Business Park, W3 0BZ, London, United Kingdom
- 020 8752 8931
- clientservices@luxsale.com
- luxsale.com
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Great delivery by Razvan and Catalin
Great delivery by Razvan and Catalin. Very helpful

Reply from LUXSALE
Very efficient delivery of table
Very efficient delivery of table. At the third attempt the table was delivered successfully. The 4 men that came (mariusz, Costi, Catalin and razvan) were highly professional, prompt and nice to deal with. They helped carry a cabinet out of the way to ensure the table fitted correctly. They were courteous and pleasant to deal with. Good experience for sure!

Reply from LUXSALE
Excellent service in the showroom by…
Excellent service in the showroom by Clement
Courteous and professional delivery by Razvan, Marius, Catalin and costi
Thank you for a wonderful overall experience

Reply from LUXSALE
Excellent service
Excellent communication from staff during sale and afterwards. Deliver team - Costi and Mariusz - were amazing! A very good experience.

Reply from LUXSALE
Great service -again
Great service -again. Conmunication is clear, delivery is prompt. Delivery team is very efficient and polite.

Reply from LUXSALE
Brilliant service from Mariusz and…
Brilliant service from Mariusz and Costi - very efficient, helpful and polite. Our new bed and headboard look great!

Reply from LUXSALE
Very friendly
Very friendly, helpful and efficient delivery team. Costi and Mariusz were excellent. The sofa looks perfect and seems as good as we saw it in the showroom.

Reply from LUXSALE
Excellent delivery service by Razvan &…
Excellent delivery service by Razvan & Catalin today !
Lidia , interior designer

Reply from LUXSALE
Love the product
Love the product, delivery was fast and white glove.
I have bought from there before, I bought from them now, and will buy from them again.

Reply from LUXSALE
Show stopping
Showroom is exquisite furniture is stunning and staff extremely helpful and professional.
Delivery guys were all very helpful and patient when delivering furniture.
Would highly recommend The Sofa and Chair Company

Reply from LUXSALE
Very good experience
Very good experience. Lovely , helpful people, Razvan & Catalin. Highly recommended

Reply from LUXSALE
Excellent service
I bought two items from LUXSALE. From product to customer service to delivery ... The entire process has been 10/10!! Absolutely beautiful furniture and my bedroom looks incredible. The furniture came on time. Both items are immaculate. Such a wow factor 😍 Additionally Luxsale honoured a free delivery for one of my items left a really good feeling in me as a customer. Thank you Costi Mariusz Razvan Catalin for a white glove service. I would recommend your store to everyone.

Reply from LUXSALE
great service from purchase to delivery…
great service from purchase to delivery thank you and see u soon

Reply from LUXSALE
The furniture is amazing and the …
The furniture is amazing and the delivery guys provided a 5 star service.
Thank you Catalin, Marius, Costi and Razvan

Reply from LUXSALE
Excellent service
Excellent service
Thanks to lovely team
Catalin-Razvan-Masih-Laszlo

Reply from LUXSALE

Reply from LUXSALE
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