Jason and Marius were dealt a poor hand by the guys back at branch who failed to follow the delivery instructions. After some teething problems the gentlemen persevered and made a successful delivery.... See more
LUXSALE
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Jason and Catlin delivered a sofa and bench to our home this morning. They called me half hour before to let me know they were half hour away. Very polite and very professional. They delivered, unpack... See more
Friendly, polite and helpful delivery guys(Marius and Sofia)They make a great team. Furniture was delivered on time
Purchasing a sofa from Sofa and Chair company was a pleasure. Spacious showroom, helpful staff , quality furniture. Our previous sofa purchased over ten years ago from same company lasted very well an... See more
Company details
Written by the company
Welcome to LUXSALE, London's online luxury furniture store. Shop designer interiors, home decor and handmade luxury at affordable prices online and in store. We update our luxury collections with the latest designs every day, featuring timeless London Look designs, handcrafted upholstery, overstock & ex-display furniture from worldwide designer brands at discounted prices, all in-stock and ready for White Glove Delivery.
Contact info
1 Western Avenue Business Park, W3 0BZ, London, United Kingdom
- 020 8752 8931
- clientservices@luxsale.com
- luxsale.com
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Six weeks after ordering and the item…
Six weeks after ordering and the item hasn’t arrived and no response from emails to customer services to cancel order now. I will have to contact my credit card provider to get a refund. Very disappointed
February 6, 2023
Everything just perfect - as you would expect!!
We have purchased sofas from the Sofa and Chair Company before and we managed to find the same ones!! again on sale - so we instantly made the decision - the sales lady, Camilla went out of her way to check everything and looked after us and placed the order on our behalf. We've had experience of the delivery team previously too - they came with a team of four - they were efficient and placed everything where we wanted and took away all the packaging - everything perfect as you would expect!!
February 4, 2023
Great job as alway
Great job as alway, very happy customer.
Top delivery and installation by Costi, Marios, Catalin and Soufyan
February 17, 2023
Unprompted review
Brilliant service
Brilliant service! Delivery was super quick and I'm delighted with my purchase. I highly recommend it.
February 6, 2023
We ordered 8 days ago and are still…
We ordered 8 days ago and are still waiting for confirmation of delivery,
February 3, 2023
Very organised and amazing work
January 23, 2023
Had 2 beautiful sofas delivered today
Had 2 beautiful sofas delivered today. Fabulous service from start to finish from Catalin, Costi, Mariusz and Soufyan. Kept me informed of accurate delivery time, very respectful of my property, unpacked, moved the furniture to where I wanted it and left everywhere spotless. Thank you guys for the great job and lovely furniture!
February 6, 2023
Unprompted review
Great service
The communication about the order and quote was really professional.
The delivery team were excellent, and respectful of the property.
I would highly recommend buying items here.
January 30, 2023
Delivery arranged quickly and promptly
Delivery arranged quickly and promptly. Communicated timings etc. Catalin Costy Mariusz and Sofyan delivered my living room set. Unpacked and arranged it where I asked them to. They were professional and respectful. Very satisfied! Love this company. Bought from them in the past and will do so again in the future.
December 3, 2022
Unprompted review
Excellent delivery
Excellent delivery , thanks Marius/Cata/Costi/Soufyan. The furniture looks great
January 17, 2023
Unprompted review
Great service provided by…
Great service provided by Sofian/Mariuz/Cata/Costi. The furniture looks great. Thank you
January 17, 2023
Unprompted review
Poor customer service to get delivery…
Poor customer service to get delivery dates but thankfull to Costa, Marius, sofian and katalin to set up in the house and great service.
December 20, 2022
Unprompted review
Nightmare experience
Order made in July not processed and promised delivery before Christmas of a new order and this didn’t happen and we were not notified
December 21, 2022
A good experience all round
Great products and if manage to get items during the sale it can be excellent value. The sales process was super smooth but there was a slight disconnect during arrangements for delivery. Wouldn't hesitate to shop there again.
November 15, 2022
I had a very good experience again with…
I had a very good experience again with the company and delivered products. Sofyan and Mariusz did a great job.
November 30, 2022
Unprompted review
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